service to my family and i from the greeting at the front desk where we were offered an early check in

pool and sauna

good gym

wifi in bedroom

the spa area was okay.

ahead for early check in

d eye flight) room not until 3:45

special mention to rebecca who accommodated our early check in request

early check in by very helpful staff member

i also appreciated that they allowed us early check in as the wedding we were attending started at 3:30

facilitated early check in

we were travelling to a wedding and i rang to see if we could possibly have early check in to one of the rooms, check in is not until 3 and we needed room

good stay, team were very accommodating and arranged a really early check in/out for me

food was really good and staff were very accommodating with our 2 kids who have special diets

property had easy parking, great food on site, very clean and a helpful staff

being in ireland for the first time, this was valuable to my wife and i, an early check in after a long overnight flight meant a lot towards enhancing our first day survival

there was secure parking

the full irish breakfast was fabulous

excellent breakfast and a lounge available for hot drinks at any time

wonderful location, very friendly and helpful hosts, and an incredibly delicious breakfast.

staff were amazing, they accommodated us for early check in after 17 hours traveling

location and wonderful staff and early check in

also, i had requested early check in and my room was ready when i arrived

staff so lovely nothing was to much. early check in. would definitely recommend.

early check in

fact that check in is late the hotel and staff did oblige us with a early check in at our request

breakfast - staff super friendly and able to accomodate an early check in for us which was really appreciated as we were attending a friend's wedding

an early check in a number of weeks in advance, but there was no way to allow room entry before 4:00

were excellent very helpful and understanding- waitress at dinner particularly good and early check

at breakfast you can't choose where to stay, staff bring you like small kids

location, great room and staff very accommodating, we got a complimentary early check in and late

early check in, many thanks

there's a complementary gym with decent equipment

road noise in front rooms but not in back room that our kids had.

we could hear kids in the room next to us making noise we were on the 1st floor

early check in

room was open for early check in

nothing to dislike, really, except that the bar was a bit chilly.

distance to everything in the quay, nice hotel bar & staff was super nice & very helpful on retrieving a lost item by a traveling friend

free guinness at the bar would have been nice?

loved bedroom early check in also a bit of leeway on checkout loved leisure facilities nice breakfast rosie very

accommodate early check in

gorgeous pool

the gym facilities were first class

i appreciated the ample on-site parking and the peaceful, quiet location of the property.

the shower was also very nice and my room was ready for an early check in, which was much appreciated

also, the assistance and the fact that our early check in was facilitated, that was incredible

early check in was appreciated

service preparing the rooms for an early check in

as mentioned above, the lack of wifi upstairs was a small problem

we were on the top floor and the wifi did not reach us

wifi is very poor upstairs and heating in bathroom didn't work but apart from that it was a lovely

the wifi was quite weak on the 2nd floor and above.

patty was so nice and was able to get us an early check in since we hadn t slept the night before while flying from the usa

staff was accommodating on early check in and providing a crib for our baby

had requested an early check in by both email and telephone

us early check in

asked for an early check in and this was delivered, was very grateful as we traveled quite a long way so that

arrival we requested an early check in from the receptionist chika

staff :i requested early check in and was granted

to complain about really,wifi was pretty good and got the job done but faster wifi would be

great bar and added bonus of live music by a lovely gentleman called vinny

staff was so polite and helpful there was loads of entertainment for the kids it was lovely night

arranged an early check in with no hastle for one of our party

service from being allowed a very early check in which allowed me to stay in room and relax ,out of the bad weather , while my son

requested on the phone an early check in as check in isn t until after 3

staff facilitated me with an early check in and were so kind and friendly.

wifi was a real issue, it could be better.

staff friendliness early check in available

staff are friendly and accommodating, our rooms were made available for early check in

front desk was very helpful getting me an early check in. greatly appreciated.

we could not get the wifi to connect in one of the rooms

staff very welcoming ,breakfast was very good, also food in bar was good

early check in was brilliant, location perfect, didn't have breakfast but lunch and dinner was

with a room at the end of the hotel area with view to a very dirty backstreet and a very week wifi signal

furthermore, the absence of room service necessitated obtaining water from the bar or external sources

paid 20 for late check out so we could sleep on and had three separate calls to our door from housekeeping to

no room service but everything else was perfect

urs before check-in time) staff very helpful and also gave us an early check in

accommodating when we requested an early check in helpful friendly staff prompt service at breakfast location

asked to park our car early

arrived early however early check in was no problem

was able to do a early check in which was so great

room, lots of armchairs, early check in, polite stuff, full irish breakfast is good, nice location near the bus stop,

the staff allowed an early check in and parking was convenient

room service extra fast & delicious

rooms are a little small. room service breakfast was dry. bathroom was tiny

absolutely everything stayed with my 4 kids we had all we needed

they did early check in no problem

were friendly and place was very clean, and we requested a early check in they had no problem at all with it

the bedrooms were clean, comfortable and spacious

was really comfortable location loved the pool and gym

very clean. near the city.. kids friendly

we had requested an early check in the day before arrival and called friday morning to ensure we were able to get the

gave early check in as we arrived in galway early

than some 4* hotels coffee machine in rooms close to bus stop walking distance to town arrived early and reception very kindly assisted with early check in on one of our rooms to store luggage

not much. i do wish it had a pool for the kids.

i would have liked a bath for the kids

friends who got a room beside us, there room was available even though they did not request the early check

early check in and bed was very comfortable.

members so friendly and polite , receptionist on check in went out of her way to help us for early check in

had requested a early check in which was authorised via email to check in at 1100 however when we arrived the

they arranged us an early check in so that we could prepare for a wedding nearby

staff were lovely, they accommodated my early check in and were so helpful

hotel facilitated an early check in which was much appreciated

the hotel provided early check in for us at our request

clean room, short drive into downtown galway, free parking on-site.

excellent breakfast

got an early check in, which was great as my husband was having a procedure in galway clinic at 11am

swimming pool temperature was very cold so the kids could only stay a short while which i was annoyed about

the smell from the indoor pool

pool temperature and being told it would be fixed loud music up until 12 in first night was annoyed

no kids area in the pool

we arrived early for the ladies day races and she sorted us an early check in so we could get ready, also the

the front desk deserve a shout out as they accommodated me with an early check in without any hassle

for families, ideal with a pool and restaurant to keep the kids fed and occupied

fantastic spacious room with kids

clean and spacious, nice location, excellent wifi, multiple parking lots near the hotel, polite staff