early check in

rooms were nice, very comfortable beds, very clean, breakfast had a decent variety, pool area was nice

breakfast could have been available at 5am rather than 6. we had to leave early.

breakfast was lacking but it was due to covid. they still gave out grab and go items every day.

breakfast simple and fulfilling

arrived early and were put on an early check in list

did allow early check in, but reason wanted to check early was to use outdoor pool

early check in policy before i left chicago

in the farthest building from the main lobby for no apparent reason, additionally i asked for early check in and the front end help was issuing my key but was stopped by the other front end

we asked for an early check in because we were attending a wedding

allowed us early check in and late check out which was amazing

front desk ladies were so helpful and we were able to get early check in for 3 rooms

they helped me with special requests, navigating an early check in and showing my new sweetie a lovely time

kids loved the outdoor pool

love the location especially during winterfest so no parking issues. bed comfy, shower nice

major, but for the amount we spent for one night stay it was disappointing to not get the early check in that was approved when we made the room reservation

i loved that they accommodated us in early check in and late check out

they did manage to get us an early check in, which we needed since we had an event

don’t realize there was a steam room and pool on the property

thin small scratchy pool towels.

they offered an early check in

also the snack bar in the water park, there was the cashier that answered and interrupt me very rudely with a

room was very spacious and lovely view of pool area from balcony

the kids had a great time

no gym at this location, the waterpark could have opened a bit earlier.

very clean, accommodating upon early check in and late check out-

convenience of the location and parking

even though it's right next to the parking lot there are some lovely trees in the meadow outside the pool which gave it a really rural

lighted, it looked like the ones from scary movies, dark and spooky,there were only 2 cars in the parking lot

the front desk to the pool , everything was great