early check in was perfect and staff was great to work with

lessons where going on in the pool and that fine only suggestions is to let people know so the public not bothering the

excellent kitchen. pull out table that was convienent to move around.

the pool was warm and the hot tub was hot. great breakfast.

sometimes the breakfast items are cold

staff was very friendly and allowed us to do an early check in

everything was ok: there is a great pool and gym and small parties in the lobby

pool, gym, basketball court what more could you ask for with a real great price

whether i am traveling alone or with my kids

pool area was clean and spacious

allowed early check in, and the gentleman at the front desk was very friendly

my husband and i wanted to order room service

room was great and the kids loved the snacks left because we chose a premium suite

room service was good

the pool was very dirty. hair and other things floating in it. gross

he was extremely friendly and accommodating to our early check in needs due to daily planned activities being cancelled

pool for the kids & front desk was very friendly

it also was nice to still have decent options for breakfast, even in the midst of this covid garbage

location, cleanliness, and decent breakfast during covid.

they have adjoining rooms, nice size hot tub, nice pool area

early check in

the price the location. and the. parking

how to get into the parking lot

place was filthy from parking lot to the building to the roomsaid service maybe once a week hadtoo clean room myself

sketchy people, cigarette holes in the sheets, the toilet did not flush, and hardly any parking spots available

close to venue. accommodated early check in.

we were allowed early check in on our arrival, also they had a great warm

the pool, hot tub and gym were all in working order

newly remodeled rooms, clean & warm indoor pool & hottub, great breakfast, comfy beds, cable & wifi

pretty beds were so comfortable and the room was super big and spacious,so was the bathroom the pool was so warm and jacuzzi was so relaxing,breakfast was so delicious

the staff was very helpful and accommodating when i needed an early check in

desk stafff was so friendly and were able to accommodate an early check in

i work 10 hour night shift and had just got off work and was tired and just wanted to get early check in they said it was okay but i did not like how she treated me whole time i did not

the room service was difficult to get in contact with

the property is very clean & modern. staff is friendly. great pool & gym.

early check in

layout and kitchen, fitness center, courtyard (which we used a lot)

the rooms with kitchens are helpful for us who do not like to eat out on a longer stay

comfortable beds, nice bathrooms, indoor pool, gym, laundry and free breakfast

place is clean room are clean and comfortable feels more like home than a motel and having a kitchen is great indoor pool is a plus along with the free laundry and tasty

the front desk staff gave us (3 rooms) an early check in so we could dress and be at the venue at the appointed time

no pet fee was wonderful

a great downtown location. good value. pet friendly with no pet fee.

courtney at the bar was fantastic and one night we arrived as she was finishing up and she stayed and took care of

staff greeted us nicely. free milk and cookies at night which kids like.

early check in

the price we paid we would have liked some sort of guide in the room for surrounding restaurants/ room service menus/ surrounding attractions, etc

no breakfast or pool due to covid

staff were friendly and helpful. airport shuttle was very convenient. great location.

the only bad thing i could say was the swimming pool was not still fixed and open for people to swim but besides that they offered me a free day to

was able to get an early check in and check in was very easy. liked having the on-site parking.

breakfast was great a lot of nice options

breakfast bar was way understaffed

should have an espresso coffee in breakfast

breakfast was very good

was able to accommodate my early check in request especially since i was traveling with a 2 year old that needed her nap

well stocked bar plus delicious cambria wines

loved the style of the room and the gym was amazing.

didn’t need airport shuttle but noticed one is available

breakfast was excellent

staff was great! gave us an early check in which was amazing after a long 2 days of traveling!

breakfast was good; staff super-friendly; free uber service throughout metro area!

breakfast ended early and could have been a little better.

gym is very sparse, three treadmills

we moved to this hotel from a different hotel because the kids wanted a pool, but the pool is not operational, told us it should be ready by 8am before we

room was ready for an early check in, which was very nice, as the water park was not crowded at that time

pool was to cold to use!

used free shuttle and that was great

shuttle service to downtown works when you are tired from going places, just give them 30mins to an

grandkids loved the water park and the restaurant

location and fast early check in

quiet, room was well maintained and very clean, staff was very friendly, breakfast was nice, the beds, pillows and linens were so dreamy

that my kids got kicked out of a pool because of a karen was complaining they were being loud with some

was clean, they had popcorn in the lobby, and the breakfast was great

woman folding laundry was always happy and singing

when we checked in and we also called earlier the morning we arrived to see if we could get early check in and he assured us our room was all ready to go at 10:30am

guest and night manager she offered for us to come into the hotel for safety and a on the hotel early check in

had to pay for coffee and the shuttle driver didn’t show up and nobody noticed until i raised the wuestion

i should have known we were in for more misery when i found out their free shuttle stops running at 11pm (we were arriving at the airport at 11:30pm), so we had to bounce for

the restaurant/ bar did not meet my expectations as well as the hotels lack of pool/hot tub.

comfy bed, great location, early check in.

the staff was friendly and answered all my questions and even allowed for an early check in

gave this a bad score because although the facility was in good shape, i requested an early check in because i had an appointment to be to at 3

great service, pool, spacious room, comfortable bed

great location and wonderful public lobby and bar spaces.

accommodated early check in so we could change into our wedding clothes which we traveled to in west point

don't like the fact that there's no buffet for breakfast, but i understand it's cuz of rona

breakfast

it was very clean. the breakfast was great. very friendly staff

breakfast was good. the tables were clean. the pool was nice until screaming kids came.