they even accommodated our request for a early check in

the kitchen is equipped with everything necessary

gym is very poor not even the basics you can find there, so if you like doing some sport you´ve

the kitchen was well equipped with every detail considered--dishwashing detergent, laundry detergent, dryer sheets, etc

unit has a coffee maker and laundry, but no coffee or detergent

got a free upgrade, early check in and late check out all at no cost

we were given early check in and a little extra time to check out which was so helpful for me as a disabled guest

early check in n great location

from eaton centre, nice resturant around the corner in the same building , not to far from sick kids either

finally, a renovated room; however, no kitchenette or laundry.

we also arranged early check in for extra charge as we arrived to the city at 9 am and waiting till 4 pm wasn't an

we wanted to explore toronto, so we came early

reception was uncaring, unreasonable and didn't even try to accommodate our request to check in early

wifi is bad, cannot watch videos

the room service was among the best i've experienced, considering i stay in hotels 5-6 times a year

he immediately declined our request for possibility of a little early check in however the next couple after us, he said they could check in already but us we have

breakfast and early check in

they allowed for an early check in

fridge ans microwave room didnt smell good and wasnt clean nor was the concourse with the laundry room

we were given a laundry card we just topped it off

cookie at reception and early check in, very friendly desk

a massive shout out because i explained that i was there for a wedding and needed an early check in and they were able to fulfill my request, i will definitely be staying there again

early check in was available for my room, staff friendly room clean.

i didn t like the early check in fees, the room was there, clean and ready

i asked for an early check in as we travelled by train and room was ready upon check in

big man) assured us that we are eligible for early check in but when we came back, another staff said there were no rooms available yet

allowednfor an early check in and even upgraded our room for free

staff were very helpful. early check in. great room. great location.

room was very clean, early check in was granted, and every request was promptly responded to

one staff from the front desk/concierge

i had to pay for early check in time on my wedding day

location, style and decor, early check in and 1200 check out

the early check in, and upgraded to king beds! excellent service from all staff!

early check in, great location, comfortable room

we requested early check in and use of microwave. all accomplished minutes after checking in

” early check in

the property allowed an early check in. the bed was comfortable.

early check in with no issues

spacious room with a small kitchenette and good size balcony

kitchen area was really useful

were very friendly and accommodating, especially ravish who went out of his way to give us an early check in on the top floor, a late checkout and also stowed our luggage after checkout

and needed to go a room way before check in and when i called and asked if at possible for an early check in even just for one of my two booked rooms they were able to get us in immediately

we were allowed early check in

there was also a guest laundry, which was well-priced ($2 to wash and $2 to dry) and very convenient (+) laundry room (+)room very clean and with necessary accessories, staff very kind, the breakfast rich and various, laundry, free coffee and ice for beverage always ready (+) coffee machine in the room, iron, hairdryer, laundry on 4th floor, ice machine (+) convenient laundry in hotel, snack bar in foyer and iron and ironing board in room (+) there is a guest laundry room (+)free breakfast, wifi and it is secured, laundry available, interconnecting rooms (+) the onsite laundry room was great and you bought tokens from the concierge so didn't need to source coins (+)seemed really good (yet i didn t use them) - gym, snacks and drink shop, even a little laundry room for guests use (-)feel i was given one of the less desirable rooms on my late check in, i was right next to the laundry and elevator, which meant a little noisy (+) the on-site laundry a god send

only thing i would say is the wifi kept kicking my sister off throughout the week when we were in the room for hours so she

was comfortable, easy to access the eaton center and i was able to enjoy early check in on arrival

we were able to have both an early check in and a late checkout, which really helped and us with our stay in toronto

nonetheless the front counter, ratnesh, was incredibly helpful - he got me an early check in with no extra charge and recommended a tour to niagara falls

pleased with the location and wonderful staff who were very willing to help - even allowed an early check in which was greatly appreciated

early check in was nice and easy

requested an early check in but was never notified about it

have to pay $75 more for the early check in

i really liked that early check in and late check out was complimentary

good location. good sized room, helpful staff facilitating early check in due to flights

staff was super accommodating and were able to allow us an early check in

great location, great value, friendly staff, fun bar and nice food

location was central to everything which was great, lots of coffee shops, bars, and stores around

hotel with the plus of the bar where you can go in the evening to listen to good music in live and have a drink

disappointed that an hour 'late check out' request was not granted, however

accommodated an early check in, which i know is based on availability, but i think they worked a little harder to

early check in was very well appreciated

got lucky with no hassle early check in and late checkout

emailed the hotel more than once regarding an early check in time but received no replies

style and really friendly staff - very accommodating with early check in and late check out

who also accommodated an early check in for us and upgraded

early check in and upgrade to king bed when i told the clerk it was my first stay

they let us have a very early check in with a view of the cn tower

the hotel staff were very nice and gave us early check in, which was amazing!

very friendly we arrived early and although our room was not ready they found a similar room ready allowing early check in

early check in and breakfast

early check in arranged and parking rate reasonable for one night stay

requesting an early check in, the hotel was unable to meet this request

very good location, very long restaurant, bar and pool/spa hours which is very helpful if you re out for long during the day

they also don t have room service for meals, but they do allow to order takeout from restaurant

checked in less than 25 minutes early

hotel facilitated early check in when we arrived at 9am

eck in was 4pm, and i parked my car at 3:35pm) and was charged an early check in fee

an early check in which was greatly appreciated after lugging our luggage around toronto all day

early check in close to 2pm, discount for breakfast

location and early check in.

early check in was greatly appreciated

breakfast was simple but tasty

the breakfast was really good as well, good variety of hot and cold

big room with comfy bed and good shower. so nice to have a pool, sauna and gym.

great front desk staff allowed for early check in. beds were very comfy.

early check in

bed , air conditioning , loved that i was able to get an early check in and late check out but the room choice was an accessible one which was fine except

we also asked for early check in, when we came in they acted rude

hotel staff even accommodated our request for early check in and late check out

early bag check-in early check in the restaurant

we were greeted friendly and when requested early check in with mini frig

we had requested a wheelchair and it was ready when we checked in and also they didn't charge for early check in which apparently they do charge

we requested an early check in and late check out which were both given

r a small fee, which we found

breakfast, very accommodating staff, allowed for early check in and held luggage after we checked out

the staff was friendly and very accommodating during my stay

rly check in, late check out)

very clean and classy. beds were extremely comfortable and loved the mini bar and robes!

wifi connection non-existent

wanted early check in but denied would have liked room higher up for view

friendly staff. early check in. cookies!!

we were allowed a early check in

incredible delicious breakfast, a nice but small swimming pool and a perfect facility in the gym, also a perfect spot both to downtown and the rest of the

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welcome, early check in and a slightly extended check out which was greatly appreciated

ask for early check in and rooms still wasn’t ready til 315 pm

early check in request was honored and much appreciated

clean. quick check in. allowed for early check in and late check out

service , great employees wonderful service , got the early check in like i wanted

upgraded us and gave us early check in and late check out at no extra charge

an early check in was possible at no extra charge

staff were friendly, we messaged a day before checking in to ask if we could early check in, and we were able to when we got there

location, we were able to do an early check in, staff for valet parking, check in was terrific, breakfast the next morning was very

desk accomodated our request of very early check in

asked for early check in when booking the room

location, staff, cleanliness. i arrived at 10 am but the hotel waived the early check in fee.

good location, early check in

i walked there from union station and was allowed an early check in

floor room with cn tower view and i paid a small amount of fee which was ok with me because of no early check in fee

they were able to give us an early check in and had a staff member show us around our room and explain some of the room features

per description on booking site) and in the questions from others it was noted that there was no pet fee, and we learnt there was upon arriving at the hotel

garage was excellent, gym was very well equipped, cafe brilliant for breakfast/lunch, room was very comfortable, the

was nice to give me 2 hours more for the late check out

the gym looked well-equipped, and the two swimming pools made my day

- mgt/staff flexible accommodation to early check in/late check out - good comfortable and clean bed, toilet, toiletries room with the

offered an early check in

view over the lake was excellent. early check in made our day nicer.

pool area was wild-lots of kids running on slippery floors and adults pushing/pulling their kids into the water

room service was great and staff was even better

the staff kindly granted my request for early check in and late checkout, and gave me slippers

the gym and swimming pool were really good

had to pay $12 a night for wifi while some hotels have wifi included when booking the room but it's okay

my kids got 2 small, hard pancakes which cost $10

walking through the lobby/restaurant to the pool.

hotel gave us a slightly early check in, which was nice of them

the restaurants and the rooftop bar are super chic too

hotel is super stylish, the lounge bar has a great vibe, and the location is excellent, walkable to the cn tower, roger’s centre,

location, amazing staff, very clean and well appointed rooms, vibey lobby bar with great food and drinks, hot rooftop

the lobby bar was lovely to enjoy during the evenings

they assisted me with an early check in, and then

room service, aside from being able to have food from the restaurant sent up

limited guest services:

room service was quick and efficient

location was perfect i didn t eat breakfast but i did a dessert and wine at the bar excellent service provided by them shout out to

early check in.

hotel accommodated me with early check in and late check out at no extra charge

thank you for allowing us an early check in... a fantastic stay... 10/10

early check in good location lots of space fridge and plates and forks

room wasn t ready and i wasn t expecting an early check in but only to see if parking was available

i was also very grateful to get an early check in when i first arrived and was able to extend my stay

clean and confortable, kitchen in room and private bathroom

kitchenette

laundry facilities on each floor

however it was spotless, just needed a bit of a refurbishment in the kitchen area

people super kind they gave us very early check in room very big and clean

really a fault but had packed the swim suit was looking forward to using the pool - it was closed for repairs

hotel is beautiful and the rooms are amazing very clean and cozy the mini bar is quality

their hotel bar is very cozy

did not use pool but looked nice

the hotel accommodated my request for an early check in

appreciated early check in, room was fairly clean. staff were very considerate and responsive.

were renovations and we had to take the stairs from the 4th floor to get up to the pool, but my kids thought of it as an adventure

nicely stocked mini bar, nespresso coffee station, good room service with decent food

i ordered room service one evening, the kindness of the staff when they brought me my dinner was out of this

staff made early check in easy and convenient.

wine bar - 5-6 pm daily; coffee bar from 7 am in lobby

decent wifi

staff, gym

no answer on the room service line or the restaurant's actual phone number despite multiple tries

arrived at the broadview very early after a long and difficult journey

and we were grateful for an unexpectedly early check in so we could dress in the room for an afternoon event

there the same day i was informed by customer service that the hotel was fully booked and no early check in which was fine until i arrived in my room and noticed it wasn t cleaned properly

is no mini bar, no breakfast and no room service

shower leaked onto floor from the door you need to book a table for the roof top bar in advance as it is very

an early check in was accommodated and our room prepared in advance to work around our last minute

we had requested an early check in and our room was ready when we arrived

friendly staff, great view from room, allowed early check in, lots of facilities

was able to get an early check in and as i was arriving in toronto that early morning, this was really much

beautiful hotel. service was top notch. room service was delicious

i loved the quiet location and cozy vibe. also, i loved early check in. so relaxing !

hotel and restaurant are no longer part of the same business so it would be nice if the bar /restaurant that is part of the hotel had had more to offer and longer hours

room service limited

it was a wonderful relaxing stay after an afternoon spa treatment

like a very comfortable step back in time. lovely rooms and great location. parking included!

i like the early check in upon request

late check out extended free parking