great early check in and clean room

free breakfast is tasty and the pool area is nice too

breakfast was not as advertised ( hot breakfast) change in breakfast should have been advertised as

breakfast was delicious! everything was well presented and very clean!

facilities where open long hours and the 24/7 gym and laundry came in handy

is sooooooo nice when i need early check in

the pool was freezing and it was indoor:(☹️

breakfast was not good and no service to room

he was folding laundry when we came in and welcomed us and checked us in

we like comfort bed, pool, breakfast, basically, everything!!!

i was offered an early check in. very friendly reception staff.

the free shuttle service, the early check in option (for $40 extra) and the closeness to houston was very good

nice shuttle bus. remember to be there in 15 mins early.

we then asked for a late check out which we had to pay a fee for which was fine

great service, free airport shuttle, big rooms,

after two delayed flights an early check in with no charge was a blessing

spacious room, with mini kitchen

great location, clean, rooms have a fully kitchen.

t fix the kitchen sink when i reported it was broken and garbage disposal didn

loved the kitchen

they provided early check in and staff was very courteous

we waited for the shuttle for over 45 minutes. and had to call several times.

breakfast was average and no mini bar or options for food or beer when we arrived late.

the quality of the amenities, the spaciousness of everything, a swimming pool and the staff

location & staff great great service from airport shuttle bus

shower didn’t work had an early check in and not quite the room i thought i would be getting all the way in the back in a

booked an early check in paid extra only to be told on arrival their was no hot water

she cane after 20 minutes and simply tell me early check in is at 6

personal amable, nos dieron early check in

doubt early check in would have let me check in by

they accommodated me with an early check in time.

fact that the staff and their family members hang out at the pool and around the hotel lobby i think should be corrected

breakfast was boring

in the rooms carpet smell wet swimming pool was green and slimy hotel staff would not give out towels for the swimming pool also my

the pool area could have been more inviting.

we needed a early check in as we were attending a wedding that was a 20 to 30 minute drive from the hotel and

i also loved how the staff refilled the breakfast trays so there will be enough for everybody

particular employee who was handling the breakfast shift was rude and did not look interested nor happy to be

complimentary breakfast was hot and delicious the employees were very helpful would come

bar as advertised

i also like the fact i was able to do an early check in

were exhausted from flying almost 24hrs when we called the hotel to check if we can do early check in

shuttle

complimentary shuttles are provided

shuttle service.

they allowed a 1 hour early check in

promised shuttle driver never showed up at the airport

and the hotel was very helpful with a late check out which we really appreciated

was told it was a one hour wait for shuttle as we had landed in terminal c

pool and hot tub were not open though said they were on booking site

arrived at 1:45 was told by the clerk we were early check in was at 3:00 so had to pay 60

option to pay for early check in but if the room is clean and available, why not just guests in

pool free shuttle gym early check in without extra charge

shuttle driver was funny and friendly

pretty normal breakfast

check in time of 3pm for those who arrive early in the morning is too late

breakfast was excellent and staff were very helpful

we arrived on a late night flight and the shuttle picked us up and took us to the hotel

shuttle service came very fast after contacting the desk

the kitchen staff were not friendly at all

allowed early check in when i arrived ahead of schedule

.i had an early check in an was still able to get a room and it was comfortable

was really a convenient location with an excellent restaurant on-site for room service

was broken, the staff had powder on the floor and never vacuumed it up in the hallway, the gym equipment didn't have sanitation product

no services available. bar and restaurant closed.

flexibility for early check in and late check out. front desk staff were great!

perhaps some training on how to connect via wifi

bed, tv, room, staff, breakfast, 12pm check out! wonderful stay!

was good even the complimentary breakfast was good everything was nice very very good place to

oh and it has a pool