the staff accommodated my need of an early check in

location was great, the front desk employees were very friendly, we were able to get an early check in which was fabulous, the room was spacious

the pool facilities need a refresh, though they functioned adequately.

the pool was meh, and the gym.

the staff were excellent, the breakfast,

was clean, tidy and they even accommodated my early check in which was very, very appreciated.

was travelling with young child for appointment and finished appointment early

the breakfast was excellent and the kitchen staff were great

a bit run down. wifi was bad.

parking could of been laid out better

wifi is terrible! the hotel has to do something about that!

was fantastic - hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

the breakfast salami and cheese dish was such a noice touch

did not eat breakfast

very good breakfast

- hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

gentleman at the front desk was amazing he was so helpful and sorted our early check in and was able to answer any and all questions

breakfast wasn't as good as i would have liked

a good bar and delicious food

comfortable bed, great restaurant attached, shuttle service was convenient

we also like that you can walk to the casino

had to pay for early check in even though not that early and room was ready.

they also charged early check in amount to our bill by mistake

very helpful and friendly our early check in was accommodated nicole at the front desk was very

for an airport hotel, allow early check in, good shuttle service, quick check in, quiet and comfortable, comfortable bed, quick

had asked for an early check in, several months before arriving and was told as long as we have a room available

customer service, was upgraded to king to accomodate early check in request

staff generally helpful, direct shuttle bus stop from banff to hotel door, and flexible to allow early check in

arrived in calgary an hour prior to check in time and i called to inquire if an early check in was possible

location was ok , we were also able to get early check in

we were very early and appreciated the early check in

allowed us early check in and breakfast was excellent!

airport transfer was easy, and they allowed an early check in. staff was very nice

we were also shuttled to pacini's for dinner and shuttled back promptly after we called for a trip back

breakfast and free shuttle

a very reasonable rate, including the pet fee

the staff was really accommodating for a very early check in

requested an early check in due to a change in our itinerary and they obliged gracefully without extra - and we

needed early check in and was very accomodating

excellent location, taxi shuttles, friendly staff!

they have laundry facilties but i didn't have time to use it

also liked early check in at 3pm and check out at 12pm

the peloton bike in the gym was a bonus

wished the breakfast room service was more affordable

of rooms, comfortable bed, friendly helpful staff, good food in restaurant, great cocktails in bar at very reasonable price during happy hour

comfortable hotel with a nice cafe and a great gym

beds, accommodated an early check in free shuttle, pool, ordering uber eats and great price point

i called the hotel and asked if i could do an early check in so i could sleep and they accommodated me with no extra charges

i requested early check in, as it was needed and they were able to accommodate

new decor and features. coffee machine with coffee. robes to use to pool area.

washer there only used liquid detergent, and they sold powder detergent, so i was not able to do laundry

in our case they have us an early check in.

offered an upgrade for $20 and early check in

am extremely thankful to the personal of the hotel to allow us to get an early check in

early check in. size of suite. parking on site. helpful staff at front desk.

reception was very friendly and was able to accommodate a early check in

the asian lady who assisted us in our early check in and the south american lady who assisted us in our check out

calvary, rooms are clean, bed supper comfy, amenities, staff super friendly, we were able to do early check in as well

he also provided early check in since the room was vacant

no water for the customers in the room- i extra charges for early check in

early check in

we were permitted free early check in after requesting baggage holding prior to check in

staff were lovely and really accommodating (we managed to get an early check in which was much appreciated) good laundry on-site and open until 11 which was great

the gym is really basic but functional

kitchen and view. breakfast and location

laundry on site, big room

called me while i was still at the airport to tell me that they had a king suite ready for my early check in as i landed in the morning

room was massive and beautiful and we had a lot of privacy, the pool and patio were really nice and the staff were all very courteous and professional

room for the beds and living seat area, as for the bed it was soft and comfortable, the swimming pool was a real hit with the little ones :) staff was very friendly

the kids loved the pool and we enjoyed the hot tub

the location of this hotel was really nice & i loved that there was no pet fee.

staff were very accommodating when asking for early check in and late check out

the friendly, helpful staff organised an early check in for us

room, comfy bed and couch, close proximity to everything, new building, and early check in

easily find information for the on site restaurants and had to go through the front desk for room service - no direct

the gym was very nice and up to date.

quick easy early check in. room spacious.

arrived at 10 am from banff and they allowed us to have early check in

impressed that they allowed us to have an early check in

i was able to get an early check in

location, equipment, hottub, gym

glad we were allowed to do early check in as we arrived by

quick and easy airport shuttle and convenient restaurant open late.

laundry, pool, beer , food

on site bar / grill was very convenient and shuttle was super helpful and saved us 2 nights of car rental

close to airport, free shuttle and free breakfast

helped with early check in

we were able to get an early check in which was great and on top of that our room got upgraded which was a nice bonus

room, comfortable bed, laundry facilities was very helpful as we were on long holiday and were able to wash our clothes

the breakfast was outstanding and the gym was always clean and well kept.

and many choices for breakfast

we were allowed early check in

we were lucky to get an early check in so very grateful for that but it was just a bit quick and next mentality

early due to having to drop hire car- hotel offered us an early check in and upgrade room for only

we really appreciated that the staff brought a microwave to the hotel room for the kids to pop their popcorn

beautiful lobby, amzing room with very comfy bed, delicious room service breakfast

early check in accommodated

shame that the pool and spa were closed for routine maintenance during our stay.

the bar area

comfy bed, quiet, clean hotel. great restaurant and bar on the premise.

service very good all my kids love staff

power was off on the day we were to arrive and receive an early check in

at that time, i requested early check in; this request was accommodated

staff were friendly and helpful and gave us an early check in

the bar was very handy. everything in the room was very clean.

very good bar and restaurant

they allowed me early check in due to the bad weather

breakfast daily with extras added if there wasn't what you wanted

no bath tab but the room was very big and nice (with kitchen)

great gym and laundry available

we enjoyed the pool and hot tub

i didn't realize check in was until 4 and i jumped the gun a little but and checked in early

to airport and gave us early check in after 24 hours travelling

staff were very nice and were able to provide us with an early check in and storage for our luggage at the front desk after check out

they were very accommodating with an early check in ang luggage storage

be a early check in time i drove 14 hours and was told i was too early to check in, especially if you

early check in available

lounge area, room service nice to have.

all the amenities (pool, restaurant, gym, bar, laundry, snack corner, valet parking) under one roof was super convenient (+) good gym and pool, restaurant and bar both good food and pretty good prices (+) good gym facilities (+)gym + pool (-)no pool or gym (+)great facility, staff were very nice, gym was good too. (+)location, gym, swimming pool, food, wifi, staff, cleanliness, shuttle to the airport (+) the gym and pool areas are bright, safe and well appointed (+)nice hotel. nice room. clean room. paid a good price. gym is great (+) gym looked big

offered complimentary late check out

short room service hours

enabled both an early check in and late check out which was hugely appreciated

lovely staff, facilitated early check in, clean, had character

an earlier flight and was worried since check in is at 4 pm, i called the hotel and requested an early check in and they said my room will be ready in 45 mins which was great

restaurants were amazing! early check in was much appreciated

i went during stampede (covid) and i asked for early check in because our flight arrived at 8am and they managed to accommodate us

i had called in for an early check in, i was pleasantly surprised when the front desk said yes you can come in at 12 noon,

considering i’ve got a lot of kids he made it so much easier to figure things

stayed at this hotel with 6 families and 7 kids altogether

the gym is small and old

stairs into pool area, no wheelchair access to pool area. if there was, i didn't see it.

we appreciated the early check in and the room had many amenities

pool isnt warm water. it was so cold.

the gym is small but has a full set of dumbbells and a few cardio machines, which is workable

very nice hotel good location and breakfast was good too.

we loved the kitchen lady

free shuttle to the airport, early check in

free wifi, bedroom suite, pool was warm and clean, good location, quiet.

no soap or sponge in the 3rd even after recognizing room service wasn t in service

t tub had caution tape and was empty)

also, they arranged a morning shuttle for us, so we could get to the airport right on time

we were allowed early check in as our room was available.

friendly helpful staff - clean and close to the airport with a shuttle service

helpful stuff. nice place to stay with pool and jacuzzi.

spa jet tub did not work

to the airport with free shuttle

friendly staff. room service was great. accommodated an early check in.

staff person at main floor bar was unfriendly and unhelpful

pool and facilities were a welcome bonus and were well-maintained

the bathtub did not drain...beatles in the bathroom...inconsistent room service

a small thing but both room service

1) i had an early check in and they waived off the early check in fee of $30 for me

my flight was cancelled and they allowed an early check in and had a great shuttle service

need early check in when we get off our plane for conveinence.

breakfast could be better

the breakfast bar was great with a large variety of breakfast foods

early check in was available

comfi bed free 1 hour early check in clean room

called 3 times for room service and no one answered at 9:00 am in the morning

there is no laundry facility

no wing night or steake specials slow over dressed slow staff keep running to kitchen dont comw back for 10

accommodated our early check in request, which we really appreciated

we arrived in town earlier than anticipated and was able to get an early check in

requested an early check in which they allowed

loved the pool waterslide and bar at the pool. location is great. comfy beds, clean rooms.

bar and restaurant in hotel and walking distance to a couple of others

i asked for an early check in and had no issues

im glad they are able to accomodate my early check in and gave me a twin queen size bed immediately

we got into town earlier than anticipated and they allowed us to do an early check in

desk was exceptionally supportive and facilitated couple of hrs early check in as i had only to stay for 10 hours before next flight

they were on time for shuttle pick up and drop off

great location, helpful staff. was able to accommodate our early check in. great location!

value and location near restaurants and climbing gym

they have a swimming pool and a gym

brand new rooms, with all conveniences in it, kitchen, big fridge, big flatscreen, everything

great place to stay with kids

they also accommodated our request for early check in which we really needed

food is very nice- we had both room service and breakfasts

free parking and wifi

good tv channels and fast wifi

bed,food,pool,service,huge free parking

front desk was really nice and allowed me early check in

early check in so we could park the car and use the train which was nearby to explore the

a long trip driving, we got a early check in, around 3:30pm

my kids loved the pool. it was clean and the change rooms were some of the nicest.

room door had a two inch gap at the bottom, with kids it s not ideal as the entire hotel could hear my kids laughing and playing even though we

they were super flexible with early check in as well

fantastic service. they always accommodate my requests. in this case, early check in.!!!

the breakfast was a wonderful surprise and wasn't sure what to expect but it was excellent

we loved the restaurant peanuts and the outdoor pool and gym facilities

the comfy beds/pillows, pool/spa, went to the gym every morning, great breakfast, easy/free parking, restaurants onsite, fast room service, the

we got an early check in and they offered a complimentary breakfast. the food was fantastic!

i liked that we got moved to the atrium. the hotel was very accomodating for late check out.

crowded parking lot in front.

plenty of on site parking

wer building), which was more quiet

was given early check in at 1pm which was very accommodating

accomodating staff, early check in

moxies and dennys in the same parking lot

we trying to utilise the wifi, it was quite slow

smoke in lobby from malfunction restaurant kitchen exhaust