staff arrange early check in for us to drop off luggage

eagerly assisted and arranged an early check in time as we were having an emergency which made the

they helped us with early check in given we had journeyed overnight

breakfast each morning was good especially being able to make waffles

we had all the free water we could handle kids loved it

- breakfast included - coffee available all day - free parking - they kindly accommodated an early check

good breakfast. beds were clean comfortable. staff were very good.

breakfast was first rate with a lot of choices, eggs, meat, bread, yogurt, fruit, waffles, juices,

was warm, the hot breakfast was amazing

the free breakfast was very good and well stocked

early check in as per request

they gave us early check in which was awesome

location, clean and price. very kind to accommodate early check in

have asked for the early check in a way in advance

called in for early check in, polite staff over the phone

they called to confirm my booking and allowed me an early check in and late check out at no extra

very comfortable place close to ottawa. amazing breakfast and clean rooms.

laundry services, breakfast included, easy location for day trips in and around ottawa.

nordik spa, my friends house, costco, the casino and thrift stores

laundry facilities were good

awesome breakfast! nice staff, bad wifi, sketchy area, unaccompaning for early check in..

value for money! happy with an early check in!

pool is way too cold even if the room is warm up

the room was absolutely clean, the pool and the gym too

kids loved that there was a pool, and they said the pillows and beds were the comfiest they've ever

loved the early check in as it allowed my family to rest after a red eye

location, quality of the room, gym, pool, quality of food

the hotel had great facilities, i especially enjoyed the pool and sauna.

bar cocktails were lovely too

stores have moved into rideau centre, leaving many store fronts for lease and a hangout area for kids

great breakfast and we were able to get early check in which was a bonus.

arrived at 10:30 am after an early flight from the maritime

they were very accommodating about an early check in and a later check out

they accommodated us with both early check in and late check out

breakfast.

i asked for early check in and also to be on the top floor and since they said it was quiet they has no problem

katie was awesome and made a difference also arranging an early check in for us

secondly i ordered room service, it came without a cover on my steak dinner which during these times regarding the

my kids were freaked out and i was worried for my car

room service was exceptional

the staff from the start could not have been more helpful, allowing an early check in, helping us know where the main sights were and upgrading the room

had requested early check in, and somehow the room was cancelled

note that they also have a fee for early check in

wifi and in suite desk area made it very easy to keep up with virtual meetings in between in person

the gym and pool looked really nice but we didn t have time to use

location to trails is good. staff friendly. early check in was good.

was able to get early check in and parking place

staff gave great recommendations and accommodated early check in

staff were able to accomodate early check in

the gym and laundry facilities

we arrived earlier than 3pm and were able to do an early check in

also, good gymnasium and pool

the pool and hot tub were very fun for the kids

water in the pool, too cold for kids.

and bar was very average

beautiful clean & comfortable, got an early check in, staff friendly & smiling

to find-close to shopping if needed-staff was very friendly -early check in at 2 pm -have stayed there several times and never had a issue-the price is very

size very comfortable for 3 adults, modern european rain style shower, convenient location to casino and

we visited the rideau carlton casino saturday night

having laundry facilities was a big plus

location, early check in and late check out was perfect, food at the restaurant was excellent and the coffee

beautiful hotel. we were right next to the pool which the kids really enjoyed.

beautiful hotel. we were right next to the pool which the kids really enjoyed.

loved the spa tub

i was not feeling so good one morning and it was luxury to lie in bed in robes, order room service brunch & watch the kardashians, just like we would at home

the staff were friendly and extremely helpful. i was able to get an early check in

gym and pool table

gym, lounge with a view, meeting rooms etc

kitchen equipment in bare essentials so bring your own corkscrew

great gym and pool table

from early check in to late check out - the staff were very cooperative and accommodated all our

they accomodated my early check in . robert an amazing man. thank you so much

staff were accommodating. the early check in was also a thumbs up. great location

salad for room service, with excellent service overall - fast and courteous

loved the room, very spacious. pool and gym was a bonus.

at the reception was excellent, we came in early and check in was not till 3pm but he was able to accommodate our request for an early check

unfortunately the pool wasn’t available.

write up about the room from booking was wrong, they said the room had a kitchen but it did not

our room had a separate room for kitchen

pool was great for the kids to unwind

for early check in as travelling with seniors and they accepted whole heartedly right away

beds were super comfortable and the kitchen facilities were great

felt that was not clearly informed of pet fee or apparent mat charge.

the room was great, excellent bed, a little kitchen at and the breakfast was amazing

rooms are spacious and very clean, with a delicious breakfast to start the day

allowed early check in

clean rooms and we were able to get an early check in

comfortable room, allowed early check in and staff were courteous, location good.

i booked the room i request for an early check in around 1pm

litres for a laundry's

she was really helping and also allowed us to do early check in

staff were welcoming and accommodating. quick shuttle pickup to airport also very convenient.

the pool is just ok. but we were happy to be able to use it.

the facility has a ok gym and a small pool

free parking and free shuttle to airport as advertised is misleading

early check in.

room service is great. beds are comfy.

the room service was excellent and perfect

great hotel-good location w airport shuttle. nice restaurant.

no breakfast or room service for meals

was amazing from check in to check out they fulfilled our request for an early check in and we had a baby with us

husband and i requested an early check in

cleanliness and breakfast were exceptional!

clean and very new. nice little gym and the room was great.

very clean, decent gym, the pool was clean and enjoyable. good value for that price

the room was clean and comfortable, i was happy to get an early check in.

room was large, lots of parking for our moving truck.

staff were friendly and accomodated my early check in request which was very much appreciated.

ike shouting on me) we are booked out

staff were super welcoming and were able to help my husband and i with an early check in

came back after using the washroom to ask if i could do early checkin and she said with a very bad and high tune

the gym is too small

was able to do an early check in so i could get to my event on time, staff was accommodating and polite

ckup truck)

the gym was a good size and the equipment worked well

wifi excellent

the lack of food, no room service, only a continental breakfast is available.

pool, kid pool, beautiful room. early check in.

getting to the outdoor pool

the gym and pool are perfect, the spa services are top notch and the employees throughout the facility

the wifi never worked and we talked to the front desk about it many times

i enjoyed the little extras in our room such as a good blow dryer, a laundry line in the bathroom to hang wet swimsuits and complimentary water bottles

staff provided an early check in but not confirming upon 2 earlier attempts, only after showing up early

they gave us an early check in and an upgrade to celebrate our wedding day

breakfast was great clean hotel friendly workers

nice and professional staff. clean environment and nice breakfast.

kids in the pool when i wanted to go, haha!