easy going early check in and late check out no issue

nice staff, pleasantly surprising comfortable bed and great breakfast and buffet lunch

was quaint, breakfast and bar food fantastic

location, facilities, bar, breakfast were all good value

bar and all food served are great

i asked for an early check in as we were part of a wedding party. this did not happen.

i called ahead to request early check in and the staff were very efficient and organised our request easily

staff, parking and location

dined in the bar twice and food was delicious

lots of parking

the experience was great except the early check in fee

and the speakeasy vibe of persian bar is amazing

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

the mini bar is complementary great size tv

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

requested and got early check in for 4 rooms.

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

convenient location for casino lots of parking great full english breakfast

and helpful staff at the reception specially mr khalil-ur rahman s service and arrangement of early check in for 2 rooms was greatly appreciated

we got an early check in which was great as we arrived early for a funeral so we could rest and freshen up

managed to get an early check in

room service was below average, ordered eggs, very

excellent breakfast which kids enjoyed and clean room

per hour per room early check in

location early check in on arrival with no extra charge

late check out early check in couldn’t fault it would definitely stay again

friendly, efficient staff; early check in was permitted. breakfast was plentiful, fresh and hot.

breakfast, had an early check in , lee receptionist is sooooooooooooooooooooo pleasant and goes above and beyond

good but they don’t have early check in you have to come at 15:00 you might need to wander outside till the check in time

the breakfast was a nice touch but more vegitarian options could have been provided (for example, ham

breakfast is continental but good with excellent coffee

breakfast was different to what i expected but it was nice, i enjoyed a nice morning coffee to wake

continental breakfast available

in time at 3pm is not ideal however we did book in early and got early check in however is inconvenient for travellers who arrive early

we requested a welcome slate for mu partners birthday which was lovely. early check in

they even kept the room ready for early check in, without even requesting it

great location, great friendly staff and allowed early check in

staff were really helpful with early check in

the staff, early check in

we requested early check in and was told not available - fair enough

early check in after long morning of travelling

early check in was unexected and very much appreciated and thjey gave us a quiet room away from a

location excellent. service good with early check in.

charging for early check in...can't check in until 3pm

the location was excellent. food was very good. early check in was no problem which was great

early check in is always a bonus when available and the location is great

staff facilitated early check in location clean breakfast self serving excellent choice

i also requested an early check in however this had to be requested on the day which i found pointless as anyone would

was met by dean, a very pleasant member of staff on reception and was able to have a early check in very friendly staff and hotel room was spotless

breakfast, location, early check in was possible

staff friendly and accomodating with early check in

location, friendly & helpful staff, early check in

allowed us early check in 30 mins no extra charge

i had enquired about early check in previously so i could decorate the room for my boyfriends 25th - our room was ready

beds, excellent breakfast, great pool/spa, staff very helpful- early check in/late check

my room was a perfect size and it had a fridge large tv wifi coffee and tea facilities an iron and ironing board already in the room and amazing views

hotel facilities are really good, the spa, gym and pool are all well equipped and a nice way to chill out after a busy day

swimming pool only for kids 12+

possibility for early check in we arrived at approximately 8am couldn t check in until 3

she said that they do usually charge for the early check in, but would wave it for us, which we really appreciated

spotlessly clean and gave me an early check in

allowed us have an early check in which was great as we hadn t slept the night before

early check in as the room was ready

tea/coffee making)

we got early check in and complimentary cocktail each

had not requested an early check in but the receptionist went out of her way to organise early check in and a quiet

early check in available. twin beds accommodated.

not getting early check in

easy to get to. was lucky to have early check in. breakfast was good

room was brilliant staff were really good early check in brilliant

a big thank you to richard for sorting out my early check in on arrival

we arrived in birmingham at 12 and the hotel were able to accommodate an early check in for no extra charge

early check in

we managed to get an early check in which was fab and a parking space which made things very easy

not an early check in as £10 an hour but more time in the bar as going to the match

early check in

the customers in the bar were very welcoming

was wonderful, 24 hour bar yet the rooms were silent

early check in.comfortable beds.

was able to check in early, staff were great from the guy on reception where we got an early check in and then

we paid for early check in, and room upgrade to a suite

room service breakfast was delicious, but wasn t as i d ordered

room service was prompt, staff were welcoming and polite

no luggage storage options so if you arrive before 3 you have to pay early check in

staff and when i requested early check in i was very pleased with the fact that on arrival at 9

staff was very friendly and very helpful, i had paid for early check in and there was no rooms ready but they kept me updated and we had a room withing

i did have some delays and confusion with getting messages answered which meant i paid for early check in, then thought it's not possible then was told i could but not in enough time then to

i stay at this hotel almost 3 times a month and have never been refused early check in

early check in

good to have laundry facilities

we were allowed early check in which wasn’t an issue for them to offer

check in was quick and they serve a good continental breakfast at the bar next door on weekends

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn't have been any more helpful & nicer, looked after us really well , nice continental

reception and bar staff lovely. room clean and bathroom new. good teamaking facilities

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

great welcome checking in and also early check in

choice and quality, very satisfying front desk staff is not flexible nor helpful regarding early check in request :

helped with early check in

oo many pre arrival messages which are overwhelming and annoying in

we was informed that we will be offered a free complimentary early check in however when we arrived,we was made to pay 40

i had to pay £20 for early check in

early check in available if you purchase room via their own website and key/ room functions all

staff, early check in to help with birthday night away for my boyfriends special day

com states room service but there isn't we ordered deliveroo but we wanted the food from the restaurant there

staff unexpectedly rude about where to stand to be served and no late night room service apart from fish finger sandwich

a late check out until 1pm was really helpful

wifi in room did not work

staff helpful, got an early check in offered which was brilliant. very comfy bed and clean room.

to get early check in, and only 2 mins away from snow hill station

great location early check in eat in and take away available for breakfast

paid £30 extra for early check in but room was not properly ready

check in a bit late at 4pm and no early check in

location for the football, early check in

staff were all so friendly and helpful, especially the owner who makes a wonderful breakfast

did not have breakfast as left to early, but others told me more than adequate

bar staff where friendly michelle n rachel was great hostesses punters alike great fun so welcoming

is a pleasant hotel perhaps in need of a little tlc but great value for money with a great bar and good car park

delicious breakfast and early check in (from 2pm) and a decent check out time (11am)

we joined locals in the bar for a quiz night and had such a brilliant evening with them and the bar staff; everyone was

a lovely bar meal and took part in the pub quiz, very welcoming locals

the staff wasn’t the fastest at serving you at the bar but not a major issue.

we were also told about the happy hour when we went to the bar for a drink, which was really helpful

and some time to myself, good that its just a short walk to the shops, and was good because of early check in and late check out, and would stay again when i need a

swift check in with clear instruction on wifi and parking - free

very nice hotel in a good location, plenty of parking and lots of local amenities, recommended!

com app, good wifi, good parking space

the man that greeted me was ok with it considering i turned up after 12 at night, he sent me the wifi password and wished me a good stay, it was quiet the bed was comfortable, the room had a smart

early 11

daughter and her two kids had a room further down the hallway which i didn't visit however after they returned from the

i didn't get chance to use the hot tub, gym or spa but they looked great too

i was expecting a swimming pool so was disappointed. that was all

a sewer outside it, when you opened window ot was the most foul disgusting smell, i had 3 young kids with me and it was not pleasant at all

friendly staff on reception, thanks for the early check in

my kids love to stay here

from reception, housekeeping, leisure center, the breakfast team and room service food was lush

room was spacious and clean with lovely refreshments

wifi was somewhat hit and miss

allowed an early check in to decorate the room for valentine's day

i had an early check in and the room was good value for money.

,very clean, great location allowed us early check in and we had a beautiful large room the bed was super super comfortable, never slept

we notified an early arrival and to have early check in , we had to wait from 11am to 2

extra 20 pound for early check in when i wasnt told about these chargers the day before

staff was really nice, we were allowed an early check in and we were assisted immediately when we reported an issue with the heating

of a run down/industrial area, however upon entering the premisis the lady who greeted me at the bar was lovely, directed me to my room and the parking to the rear

clean and quiet nice bar area and the manager pauline was brilliant we enjoyed our stay here very much don’t believe

to stay for good prize, close to city center (about 3 miles), very nice and friendly staff, big bar inside with really good prizes, room was clean, smell nice with fresh towels, bathroom with

so much for looking after me, landing to an early check in and an awesome room after a 4 hour drive was just perfect

wifi was really flaky

good size room, very comfortable bed and excellent shower. very good breakfast.

we decided to treat ourselves to room service and the food and choice was absolute perfection

parking, hard to find a place.