flight arrived five hours before check in time so i requested an early check in

breakfast bar could have more hot choices and the juice was a little watery

bed smelled like fresh laundry instead of old hotel room

laundry room detergent machine was not stocked and one of the drying machines out of order.

classy, comfortable firm bed & pillows, nice soft lighting not fluorescent, big tv, nice gym, coffee/tea/ice water available all day, nice staff, safe in room as well as fridge & microwave

were very helpful and accommodating arrived early due ro a wedding and they worked hard to get me a early check in on same floor as family the

great outdoor area- bbq( not that we used it) nice breakfast . big room very comfortable

more fresh fruit choices for breakfast

breakfast was the only thing i didn’t particularly care for, until i stumbled onto the yogurt bar

the kitchen and bed

and i could only check in if i paid a early check in fee

were friendly and accommodating with our request for early check in

the early check in and the facility itself.

they allowed me to check out late and an early check in

check in was very quick and they facilitated my early check in quickly

usually, the checking time is 3 pm across the board but they let us in very early

indoor pool, breakfast had many choices, bar until 11pm

staff amenities cleanliness breakfast!!!

my kids didn’t want to leave the pool but we had to run out and get some wings and fries and back to the pool they went

the rooms are clean and spacious. kids loved the indoor pool

she remembered me from calling in a week before my stay to request an early check in

got in at 6 am unexpectedly and we were charge an a additional early check in fee that was over what we cost for the following nights stay

i was in need of an early check in and possible extension due to weather conditions

gym

the continental breakfast is better than a lot of competitors in the same star level

early check in; helped w/ ordering in lunch

the early check in

the pool could be a little cleaner.

shuttle to the airport, clean and friendly staff.

return a rental car and the two guys who drove the bus were very helpful plus the on site guest laundry facility was very useful

staff was nice, accompanied an early check in and close rooms

clean room fresh linens fresh towels airport shuttle gets extra points

size of room, looked decent. gym, coffee and cookies.

staff , including the shuttle driver was kind, courteous and professional

staff and very convenient to airport with a dependable shuttle.

the manager was very helpful, friendly and accommodating for my early check in request.

the breakfast was decent and the price was right.

breakfast options

hotel location and convenient hotel shuttle.

location near rdu airport (5 min by car) with free shuttle every half hour 24 h

the front desk clerk lied and said it was a 50.00 early check in fee that i did not approve.

staff was amazing at accommodating our early check in

no room service

the gym could do with a bit more equipment

the bed was super comfy and the breakfast bar was well stocked

i requested an early check in so i could decorate the room (it was my partner’s birthday) and they were so

superb pool and restaurant

plus was bar and

restaurant and bar are closed due to cv-19

were there on a holiday weekend labor day the bar and lunch we not available at the normal hours

i arrived earlier than expected and they were able to accommodate an early check in

comfortable bed with choice of pillows. hot breakfast instead of a carb continental meal.

we had kids that wanted to swim

great breakfast buffet

the kids enjoyed the pool

the staff were extremely friendly and helped us with an early check in

there were younger kids running around indoors and outdoors

wish the heated pool had been slightly warmer, but i'm always cold so i doubt others would feel the same way

room service menu was bad and the restaurant had exactly same options.

parking lot was full and there were drunk guys

early check in was warm and friendly

convenient to the highway. easy to get to pnc arena. also the free breakfast is very adequate!

didn't like the shuttle driver who took us to the airport

as a result of no shuttle ride from the airport after waiting an hour for pickup, finally a lyft was called and i

quiet easy,,,the airport shuttle driver was great,,,front desk checked me in spite of the computer being

we flew in town for a family member’s funeral and they helped assist us in having an early check in

friendly , attentive staff & a nice gym

nothing no inside pool

i also recommend that you reach out to the hotel about the shuttle, if you are utilizing it

dinning room was closed and bar closed way too early

was rude because she didn t ask my name when i already had cleared it with management to get a early check in

roof top bar was amazing!!

room service was quick and amazing we ordered towels and sheet and they were delivered almost

it s on the edge of the nightlife so you may hear the bar next door or the loud cars

the rooftop bar was a pleasent surprise and the staff was more than helpful

being a duke patient they allowed us an early check in which was greatly appreciated

lady at the front desk went out of her way to find me a taxi to the airport since the shuttle was full great customer

location, ease of access to duke clinic, cleanliness, excellent free breakfast.

room was clean and breakfast was good.

coffee maker in the room, shuttle service to airport at 4:30am.

i received an early check in email and the front desk refused to check us in despite receiving the email

clean and new! great breakfast

breakfast had good variety, and some cooked options

another staff refuse to answer a question about how to get to the pool

i liked the lobby, the pool area, the room, and the rooftop bar

we were fortunate to be able to have both early check in and late check out

breakfast was excellent, parking was very convenient and the property location was very good.

the shower dripped all night, and the kitchen cabinets rubbed on the ceiling

complimentary breakfast was really good and the beds were so comfortable

breakfast was delicious and had a great variety