all staff were lovely and friendly and accommodate our early check in request as we were attending a wedding close by

staff are very friendly and will help with anything,we booked breakfast for both days we stayed and it was lovely

there is a bar downstairs but you wouldn't have known that, couldn't hear anything and i was on the first

great place to stay, staff very friendly, rooms comfortable and very clean, bar pleasant and welcoming and the food is excellent - the steak pie is worth the stay in itself

great value for money, including the prices at the bar and restaurant

however, the sally accommodated having my room ready for an early check in as they were aware of my situation

staff very friendly, plenty of parking

breakfast was also incredible , just cannot fault

very pleased we did excellent facilities and the room was very high end lovely restaurant and bar staff was very welcoming

ev charger outside, which is convenient

i needed an early check in this was no issue

the food at dinner and breakfast was excellent and the staff very welcoming and friendly

staff behind bar were a good laugh and very sociable

room in beautiful hotel with lovely bar and other relaxing seating areas

remote location. cute. nice bar and restaurant.

early check in

quick service despite only one staff member working the bar and reception

gymn handy too to

great staff, lovely rooms and facilities including a spa for guests

staff, nice bar and restaurant, receptionist automatically changed our room to ground floor when she saw i was

very good check in asked for early check in and was booked in no problem

arrived ten ish straight to bed and up sharp and away so didn’t get time for chilling in bar etc but clean room fresh bed and would go back

the bar area was pleasant

the bar is very classic and bring you back to the good old days

was perfect bar was nice to sit and relax in rooms were spacious and clean and plenty of coffee tea bathrooms

we were staying to attend a wedding and owner couldn't have been more helpful allowing us very early check in (mid day) and wishing us a lovely day

clean, comfortable bed and bedding! very accommodating for very early check in.

brian, the owner, was very kind and generous with his time and allowed us to use the laundry facilities knowing that we'd been traveling for weeks

early check in

the day manager was lovely as were the bar staff.

wht a fantastic team and amazing room and excellent bar

very professional sunday lunch was lovely bar area very welcoming and

the bar and restaurant area is always busy and has a great atmosphere

allowed early check in. staff friendly with wonderful north east accents

everything from the welcome and early check in to a great breakfast.

walk from railway station well met at reception and allowed early check in to our room comfortable night followed by a full breakfast allowed to leave suitcase

our party to stay in the family room had 2 adults and 2 children (7 and 9 years old) and when the kids climbed into bed for the night the bottom bunk collapsed with the 7 year old in it

where disgraceful, i looked out my window and the beer garden was being smashed up by gypsy kids, i was so upset but despite trying to ignore this i couldn’t settle in my room and was