early check in and late check out aren't options, we were welcome to use the facilities the day we

if u had waiters around the pool serving drinks and apetizers would be better

early check in and late check out aren't options, we were welcome to use the facilities the day we arrived after 10 am

loved the salon, golf cart and ease of booking day trips

was disappointed to find out that although it advertised mini golf and tennis you had to pay a fee to use these options

top hotel in puntarenas! best view! very nice service! early check in ! very safe!

the breakfast was exceptional

pool seem dirty and they did not have towels for amount of people , i had kids and they couldnt provide any solution but to wait until next even pool was

breakfast was good - but it was the same every day. the staff were great & very helpful.

did not had breakfast

and helpful service allowing early check in, assistance with organising activities and also advice on great places to visit in

the wifi signal was weak at times, and they are overdue to buy new ice cube trays.

bar directly across the street for convenient food and drink

the bar closed at 3pm

clean hotel with attentive staff, refreshing pool, good wifi, good ac, beautiful outside areas, beach towels provided, and overall great stay

after i made a last minute booking, to tell me they maybe would be able to accommodate an early check in and that i would have access to the pool and parking from noon

the ambience in the property is nice, with lush green that is kept tidy, the pool is nice and there's enough outdoor areas, both communal and private entrance with seating

fantastic swimming pool

room looks beautiful, pool area is pretty and large with lots of loungers

the hotel had a large swimming pool in the centre of the garden, which made our stay relaxing and enchanting, especially at sunset

good staff. was allowed early check in. was provided a very useful map of jaco.

pool, large rooms with well equipped kitchen, ac, place to hang clothes outside.

the place is peaceful and quiet. free parking on the grounds and nice pool.

while relaxing at the pool

only issue we had was with the frying pans that were provided in our kitchenette

she arranged for our luggage storage, early check in breakfast to go

breakfast, the pool out our room door, friendliness of the staff and how they go above and beyond

parking is easy

very well maintained pools, exceptional breakfast and service

the food was outstanding, best breakfast we had in costa rica

the ocean, black sand beach, close to good pizza and 24 hr store for any extras needed, allowed early check in, did a load of laundry for us for small free and left folded in our room, beautiful

great swimming pool

pool with swim up bar

staff very friendly and helpful. restaurant in front of beach, good parking

amazing pool, beachfront restaurant, and hammocks pure paradise!

really friendly staff, early check in was possible, everything was really great

beach pool room

beautiful pool with great sitting areas as well as nice view of the beach and surfers

location right in the beach in playa hermosa with a huge pool and comfortable clean rooms

beautiful pool are

on arrival we were able to get our room with an early check in at noon

arrived quite late and had a delicious meal and cocktail at the bar chatting to the staff, v friendly

we certainly enjoyed breakfast in the garden early in the morning, where you immediately get a taste of costa rica with

wifi could be a little better

smelled musty, wifi was horrible, no hot water the night i arrived

staff extremely helpful especially with an early check in

need more sun on pool area l=luis in the bar and restaurant was totally awesome!!!!!

secured parking

amazing breakfast and free shuttle that picked us up after a late

the pool was fun for kids to splash around in, and the gardens were a lovely bit of privacy and nature in the bustle of

was great, communication was amazing and we were able to get an early check in

wifi worked fine

wifi was fine and the room was overall clean

fast, reliable wifi

easy check-in process which was an early check in with no charge even though they do charge $30

only thing was the music in the pool area... sounded very kidz bop album.

the pool was closed during my stay.

dinner and room service menus are limited, too fancy and too expensive

super confortable bed, amazing fast wifi, pretty good breakfast buffet, reat gym, helpful staff.