plus, early check in was available

bed pillows pool front desk staff

nice pool and gym

room was spacious. extremely clean. awesome staff and the food and bar was amazing.

the safety bar in the shower, but wonder if there are any rooms that have raised toilets for us old folks

we needed early check in (early flight), they were able to accommodate

allowed an early check in because they weren't busy

breakfast was absolutely delicious

breakfast was good however there was a large trail of ants on the tables where the food were so we

the cleaniness of the rooms. the breakfast was good.

room was clean & spacious. very comfortable. breakfast was good, plenty of choices.

was great to downtown night life- staff was friendly and accommodating - really like the early check in and late check

staff, room was cleaned daily, pool area was clean, coffee was good

like that when we needed a late check out they were very friendly about it and gave me an hour and a half the other one (ez8)

to downtown night life- staff was friendly and accommodating - really like the early check in and late check

continental breakfast with waffles & comfy beds! kid enjoyed swimming in the outdoor pool.

i was able to get an early check in which was appreciated

the pool could have been a little bit heated, that would have been perfect but it was warm outside so

ample breakfast, big room, nice pool, friendly staff, great location to downtown san jose and the airport

the pool nog being open

the breakfast was fresh and delicious

ed is an awesome owner, very accommodating, thanks ed for the early check in approval

edwin was kind enough to suggest an early check in on a day we d need a place for our son to nap

we saw visible spots in both kitchen and bath area

breakfast is good location is great

hotel was immaculate and breakfast excellent

the laundry machines

customer service was incredible including angel who helped us with early check in to beautiful rooms close to other family

more halal food options for breakfast

a separate recycling bin for plastic? an extra bar stool for the kitchen island/counter too.

pool was great

new hotel, exceptional value for money nice quite room tasty breakfast with omelet bar laundry facilities in the building comfortable parking space very friendly staff good

quiet, all stores and market just walking and personal very nice, and they allowed me to do a early check

they gave us things we needed right away and no extra charge for an hour late check out

we were accomodated for 1 hr early check in

only complaint was that there was a 30 minute late check out

stayed here for our recent wedding, the staff was exceptional, they allowed early check in for us and our guest as well as made sure we were comfortable, gave us a free

boiled eggs with a pastry for breakfast. i always need a bit of protein so this was great.

breakfast was a series of little to-go packages, kind of a joke but i wasn't there for the

breakfast spread is ok, not amazing, but it met our expectations just fine.

breakfast was a sweet bonus and they were very kind to offer it during sars-cov-2 time as an almost

the hotel accommodates early check in

who stays a lot of times throughout the year - the staff could have made an exception for an early check in at 11am vs

24 hr guest services. early check in. very accommadating!

there was no flexibility for a 3 hour early check in...

early check in, friendly staff and clean comfortable rooms.

some of the staff could be more friendly. no early check in without a fee.

did not charge me for an early check in and a late check out and offered to let me store my luggage while i was at the 49ers

they offer a very early check in and the location is easy and convenient .

check early check in

according to website they offered a free breakfast

beautiful ud83dude0d veterans family disabled accommodation early check in he was a great staff

upset we could not have early check in. but they did hold our bags for us.

conditioners were breaking in other rooms and we were unable to get an early check in as requested

their pool and jacuzzi ðŸ

very good choice at breakfast, nice pool and spa and a good location

early check in and late check out were a breeze

shuttle to the airport in the morning let us go a little earlier

heater was broke in pool. no bathtub in my room.

was very clean and the staff was great specifically the bartender at the bar and grill he was very nice and polite

about this place was just amazing ,we enjoyed the pool and breakfast was sooo delicious

staff was pleasant and helpful; early check in helped

breakfast, clean rooms and bathroom, and impeccable service with swift response to our personal

the shuttle driver, duong, to the property manager, maii, everyone seemed to go out of their way to

the breakfast was very good, it could stay open until 10 am for those who don't have to leave early

lobby and guest rooms were spacious with nice decor and a beautiful courtyard,pool, and hot tub

location and early check in

i had an unusually large number of questions and requests - phone charger issues, late night laundry needs, microwave use that they solved wonderfully

early check in

breakfast during our early check in was delicious

easy and early check in process, friendly front desk, clean room, lobby is also very neat

i called ahead to secure an early check in & everything went smoothly

the pool was great as well as the gym

early check in

were on the floor, toilet seat was dirty, roach crawling on wall, a/c stopped working, and the laundry facilities was all bad

close to places and transportation. breakfast is only coffee.

we ate at denny’s and was able to buy breakfast for the next day to eat at the airport

downtown travel area right near the airport- there is a mcdonald's hambuger stand that has great breakfast- and it is real close to the light rail and easy to get to from the downtown area

the only thing that caught me by surprise was that if i wanted to check in early they wanted to charge me $30

indoor pool is great but would like a hot tub

the staff was friendly and the pool was warm

pool was under maintenance when i stayed there which took some joy away from the kids

the gym is terrible