the staff very kindly accommodated an early check in for us because we were attendjng a wedding nearby

food is very nice, parking was straightforward

comfortable beds and quiet enough, ample parking

easy parking, convient for train!

big room, parking right in front of hotel. friendly staff.

staff was friendly yet a bit flustered at check in, we had early check in requested and it was noted on the booking that we can check in from 1 pm but where

bed very comfortable easy check in and out accommodated my early check in

reception staff were very good to facilitate an early check in which hadn t been pre

the shannon airport; it was our first hotel getting off the plane and they were able to give us early check in too

early check in was possible also

were excellent, friendly and very accommodating with an early check in

only point for improvement is the click & collect room service. our order wasn t put through!

room was very spacious, comfy, restaurant and bar excellent food very well priced, staff very friendly and helpful, enjoyed our stay will be back

it would be great to have spa robes

room service tried ringing few times no answer

room was spacious and comfortable facilitated our early check in for baby

pool was very large and great fun for the kids, the coffee-latte-sweets bar that is open all

pool is good, food, gym, everything was perfect

room service was excellent. staff were amazing. lifts were faulty. phone in room didn t work.

also, booked this location for the excellent gym facilities

location great. early check in at 12pm. room toilet and bed was massive great stay

the walk with luggage wasn t ideal tagging along 3 kids

only 1 lift. steam room not that hot. food in bar was not very good.

room service very good breakfast lovely

really liked the room service

i asked for an early check in if possible, no guarantees but they would do their best to have the rooms ready

early check in no problem, complimentary room

free parking, fabulous breakfast, early check in - room was ready at 11:45

we arrived early and were accommodated with an early check in

staff comfortable beds and a great location for getting into the city also we enjoyed our irish breakfast

she helped my dad who was travelling on his own and arranged early check in

the building is fine. nothing special. good that there’s a laundry.

it’s clean, you got a mutual kitchen with all needed équipment, a game room and a laundry

it's the perfect medium between a hostel and hotel- feels like a hotel room, but has cooking and laundry facilities

we didn’t need to do any washing although there is a laundry on place

not only did she help with an early check in, she offered us free cups of tea well we waited, she also really considered my dads

had the continental breakfast- adequate dinner excellent no room service

it was comfortable, clean and had its own lounge and kitchen

the room was great

the hotel and surrounding bar and restaurant were beautiful food superb amazing wine bar really friendly helpful staff value

30 am and asked for possible early check in

early check in requested was granted, which was super helpful

greed of asking more money when you ask for early check in , although rooms are already cleaned

rooms were not ready until 5pm for check in even though i requested for early check in

room spotless, early check in, staff exceptionally nice. lovely stay.

we got an early check in and wee delighted with the room

early check in

early check in which was greatly appreciated

wifi not stable

the room was alittle small with 2 small kids but we managed all the same

space for us as a family we weren't in each other's way, wifi, breakfast had amazing

were very nice and accommodating, i had booked early check in which wasn't available when i arrived so they didn't charge me and let me check in

very central and accessible. room ready early albeit we did pay for early check in.

we had an early check in which was

staff were great and got an early check in

pizza from the room service could've been better, but the service was still fantastic.

the staff where lovely and really helpful (facilitated early check in with no problems) (+) i love the vibe in this place plus staff are all so friendly and early check in was much appreciated (+) an early check in was (+)got early check in as room ready great location (+) reception accommodated an early check in for me which was extremely helpful

located, beautiful hotel, rooms spacious, breakfast delicious and loved the decor throughout

delicious breakfast also

great location and facilities. i enjoyed the pool and jacuzzi very much.

amazing gym

early check in sometimes possible if necessary

room size, decor, bathroom and breakfast were all excellent

juice, huge cooked irish breakfasts, vegetarian options, huge portion of scrambled eggs for kids, lovely coffee, good strict covid policies adhered to

obviously we didn't want to watch a lot of tv but just to be able to put some cartoons on for the kids while i got dressed would have been nice

great mattress, space in room, breakfast.

got an early check in and a free upgrade on arrival. the bed was so comfortable.

they had a room organised for an early check in

travelling from overseas and have limited clothing so we asked at reception if we could use the laundry

good car parking

rooms were excellent. kids club from 6 to 8 is great.

friendly staff, early check in and spotless facilities!

peace and tranquility was just what we needed easy check-in a short drive from cork bar staff good dinner manager excellent the drive up to it and all outside tastefully lit up for

room service took 3 attempts to get correct

had a good night sleep, breakfast and traveled onward

chowder in restaurant was lovely and the room service 'warm chicken and bacon salad' really tasty

we got an early check in without any additional cost

reception staff when my flight landed at 0730 accepting my bag and then getting an early check in

big gym space

food,staff. the staff were fantastic, from the reception to the bar and wait staff

staff friendly and bar food and breakfast

early check in, friendliness, incredible room spa & golf course perfect

accommodated a early check in for us

breakfast nd golf

parking limited nearby

they shuttled us to and from the hotel during our visit and provided exceptional service

staff was very helpful with an early check in

the gym and pool were very handy to have close by

the breakfast was a great way to start the day and the number of choices incredible

only thing i’d have liked is to have a robe and slippers in the room to take to the swimming pool, the girls an i had nothing to wear down there because we assumed it would have that

we enjoyed the use of the pool

he accommodated our early check in and let us store our bags for a later check out

we were accommodated with our early check in and would have loved to have been able to extend our trip

the staff was very helpful and facilitate early check in and late check

the reception staff were very helpful and the offer of the shuttle bus into kinsale was very much appreciated

charge for late check out is way to expensive

a really nice hotel , lovely restaurant and an excellent spa will definitely be back.again