service was great arrived early and got a complimentary early check in restaurant staff amazing

hotel staff were great, allowing us early check in

requested an early check in as we had a funeral to attend and were allocated two rooms one single and one double

ained carpets, stained drapes, etc), but the room was comfortable and the wifi was fast

they took care of us extremely well since we had two young kids with us

location is perfect early check in nice view from the window

small friendly pub/ bar with outside seating overlooking the thames, young lady was a fabulous,chatty barmaid and an

breakfast was excellent

bar at location

breakfast location staff price parking

the staff were very friendly and the hotel particularly accommodating when we needed an early check in

poor connectivity for phone and hotel wifi

the spa was very nice

wifi worked better than before and room better located.

the gothic looking hotel has wonderful spaces for relaxing and there was even a small swimming pool with steam and dry sauna which was great in a nearby setting staff very friendly and helpfull

stayed for a wedding at a nearby venue, downside is they were going to charge 10/ph to check in early which isn't advertised anywhere, but staff did let us get ready in the reception loos so it

really accomodating, they helped us out to sort our taxis to the wedding venue and back and the early check in for our group of guests

facilitated an early check in

clean and big room. made extra effort for early check in for a wedding

some furniture was slightly outdated, extra price for early check in

friendly staff, early check in not a problem

parking - needs a loop round as opposed to just one road

wifi was definitely not the best and the signal in the area was very spotty

spa was awesome and food very lovely

drink prices in the bar i thought were expensive..

we asked for an early check in as we had a baby with us and they made sure our room was cleaned first

night cap on the landing was a lovely touch but there was no sloe gin left in the bottle and the bar said they had run out

the english breakfast was excellent with good quality bacon, sausage etc and all cooked fresh

super bed. great shower excellent breakfast covid protocol well organised pleasant staff

the dinner/ breakfast in the restaurant was exceptionally good and very good service

no early check in as requested the room was cleaned even before i check out

early check in and late check out. large room. warm and comfortable. extra bed.

i was an hour early, my room was ready, however, he wanted 20 for an early check in

staff very helpful particularly with an early check in

we were early and despite being told on the phone it would be a 30 charge for an early check in, we were

parking charges and early check in

welcoming staff, found us a room as promised with early check in

why charge for early check in

breakfast was an amazing selection and the kids were delighted to have pancakes

great for kids. my granddaughter loved the football game, colouring books. great kids meals too

messaged the property in the very early hours of the morning on our day of arrival as our arrival time changed considerably and they

so appreciative of the early check in

super comfy bed, free parking and great staff

free parking

the lady behind the bar did give me a handfull of coffee sachets etc then some toilet roll when asked

staff very helpful and accommodated an early check in

location was great only problem wifi didn't work well at all otherwise very good would visit

the staff were lovely and the breakfast spot on

room service did not go in to our room after the first night of our two night stay

was excellent, even use of ev charger, which was a massive help

booked this hotel, a couple of months or so in advance of our arrival i asked if we could have early check in for our two hotel rooms

they were wonderful to accommodate an early check in. we were so appreciative.

and the early check in meant that we were ready for our vacation fast

the later checkout time was also helpful and allowed me to come back and shower post race without

very comfortable. perfect location. responsive room service if any issues. good restaurant.

managed to get early check in so

we were able to check in early

plenty of parking, ideal location with friendly staff and excellent restaurant

room service was great

room, the facilities in the bar and restaurant, breakfast, the

early check in upon arrival pleasant staff

early check in was really helpful as i d been with my sister in hospital all night and needed to

my daughter had a kids mac and cheese which was on point and well executed

hotel with 24 hour food and bar service

4g reception but offers free wifi - unfortunately not protected

clean and well managed rooms. accommodating staff as well. they helped with early check in!

i did request more at the bar but they never came

next to impossible and tiring for family with kids

large spacious room, which has a well-equipped kitchenette with pots/pans, stove and ample amounts of cutlery if you want to cook breakfast

with kitchen laundry facilities two tvs breakfast restaurant beds dog friendly location for legoland and harry

the team was very service-friendly; i had an early check in which was very appreciated and despite the kitchen being closed, the chef made up a

liked the gym, enjoyed a run round the lake and dinner was very nice.

breakfast good freah cooked. good gym superb food for dinner

the staff are friendly and helpful, my room was excellent, the little no frills 24 hour gym was perfect for me, and the grounds were a joy to walk in - lake and large heron included -

there are no bins for the dog poop so we had to keep taking the dog bag down to building near the gym where the bin was which is far from the garden apartments/rooms where we were staying

the team were great and accommodated an early check in for us

wifi poor and staff complaining about it whilst trying to bill us for breakfast

great atmosphere in the bar / restaurant

i don't like having to give my personal information to access the wifi.

no air con, wifi wasn't working

early check in was excellent

early check in

they managed to help us with an early check in due to our timings for a wedding and were great at supporting us on our first trip

someone s dirty room service tray, complete with broken beer glass, was left on step leading into room block from

was clean and quiet with ample parking

we asked for early check in to get ready for a funeral unfortunately there was no water

reception guy was polite and very accommodating allowing an early check in the location is good for easy access to

was excellent for the train to twickenham and windsor, free parking, early check in, beds as requested and a good pub and a costa coffee 1 minute walk away

it was unfortunate not to have use of the bar and dining areas while they await a refurb.

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

free parking and wifi and very helpful staff, too, especially viv

hotel being refurbished which we were not aware of , no bar or food available.

and i was attending a wedding so wanted to make sure i could get a taxi easily in addition to an early check in which they were able to accommodate date

roy was an incredibly welcoming and helpful host, and arranging an early check in was easy

ough not large), bathroom

location, exceptionality clean, comfortable bed, on-site parking

eanness, comfort, wifi signal, parking, breakfast etc) was flawless

friendliness of staff and ability to accommodate an early check in.

we asked for an early check in & a late check out, which were both accommodated at no extra charge

we asked for an early check in & a late check out, which were both accommodated at no extra charge

good wifi

the tv and the wifi worked well

friendly staff and speedy early check in.

beds were comfortable and staff organised for us to have early check in which was great.

they allowed me to have an early check in which was much appreciated

the rooms were comfortable and the shower was good . late check out .

bit cold in the bar but radiators were switched as soon as i asked

comfortable beds and a early check in

the whole experience. great location, nice and clean, smooth early check in with great staff

even had a play area for the kids to burn off energy after a long drive

the services area next door has plenty of restaurants and shops and good ev charging areas

great for quick stay - very easy also with free parking :)

were accommodating for early check in after long flight from canada

don't pay for early check in it's a waste of money and you probably won't be able to

i appreciate they didnt have to give us an early check in, just somewhere to get ready for 15 mins

food stops at 9 and no room service so if you're going to see a show, eat before or plan accordingly

clean, tidy, plenty of parking and beautiful grounds.

given early check in without any extra cost

they allowed early check in. the breakfast was great

charge 10 pounds for early check in they are not in airport t5 must take the bus to go there it's not free shuttle but 9

early check in, easy transport from the airport, proximity with windsor

long travel around 12:30 , the receptionist said there is no rooms available until 2 if you want early check in pay 20 pounds

and spoke with flora on reception, who was charming, supportive and most helpful in allowing us early check in

early check in

prearranged early check in didn't happen, actual late check in buy over 30 minutes

they were so kind to me and my kids and went above and beyond to accommodate our request for early check in, they were attentive, understanding and kept us updated

very strange but luckily we only needed the room for a few hours before we departed as couldn t early check in so got in from a late night, slept, showered and left

early check in

we were running late for the races but the hotel gave us an early check in, allowed us to ring ahead and order food for upon our arrival and upgraded our room

location for the golf day i was attending the next day

surroundings managed to take a great walk to windsor with the kids

lovely bar & restaurant, breakfast was excellent

early check in was great for me due to my working hours.

accomodated our early check in

close to airport and early check in

even the bonus of early check in

00 per night polite staff early check in allowed which was most appreciated the establishment has some interesting history

sat with my 7 year old son in the restaurant and all throughout dinner could hear a man in the kitchen shouting and swearing in conversation and at people

cosy bar area to eat and

room was ready for an early check in and very clean indeed

i tried to get an early check in and late check out, but they kept saying to call in 1no hour, to the point i stopped

mix up with the type of room i booked which was a twin and when i called the evening before re early check in i was advised this was a double room

parking was easy and staff on reception were friendly

the kids loved the pool and my the gym was also used by us