staff is wonderful and very helpful and good about permitting early check in

the stay was very comfortable and the breakfast

- friendly staff, good range of breakfast food, comfortable room, clean, quiet, swimming pool, fitness centre, lounge, patio, computer with printer, laundry room, 24h hot drinks, parking

awesome staff. very helpful and friendly. also - nice breakfast.

sadly, covid did not allow hot breakfast

they were able to accomodate an early check in early

early check in was very helpful

bit far away from the highway pet charge totally excessive pool (indoor) and fitness center were both closed not sure why or for how (-)fitness center limited (+)location, great staff, great drinks at the bar, really nice pool and fitness center, delicious food, clean, spacious (-)chose this hotel because of the inside pool, fitness center and breakfasts in the morning (-)batteries in tv remote, black stuff in shower tiles maybe mold, got rash on face from bedding, fitness center was hot and humid as its next to pool

the indoor pool and the breakfast was really good

nothing was done, everytime my kids used the pool they kept coughing

she’s always so nice, and she is very accommodating weather it’s with an early check in or a late check out

they have always provided me with late check out without a hesitation

she’s always so nice, and she is very accommodating weather it’s with an early check in or a late check out

early check in and pleasant staff (front desk) i didn't get her name.

although i had kids there. people were rude and complaing making us uncomfortable

you're a light sleeper or have kids - bring a sound machine

kids running up and down the floors alot if cop related incidents drunk ppl and someone stalking

i left that room cleaner than most times we stay w kids, we got there after 9pm and left before 10am we barely used the room

they allowed early check in and late checkout

pool was deeper than labeled.

the pool is closed and the breakfast is to go, but other than that, it was a nice stay

the pool area was clean and the rooms too, we felt very

the breakfast bar was very cool and had great options

early check in

coffee in office nice. laundry room nice

has laundry cut they don't sell detergent or have in vending machine

since 3am to notify the front desk of my early arrival

i was traveling with 2 of my kids

wet carpet, i figured ok let’s just stay it could be worse the next day we found roaches, the kids killed them the day after that we found a bed bug now that was enough to run me out i

called to front desk she said on the phone to switch to low mode, and outside was 99 degree hot, kids and i couldn’t do anything or sleep at night at all because of how badly hot it was, we

gym not in service

and one free drink during happy hour, good pillows, proximity to scenic walk and restaurants, early check in a life

have kids so with the pool being closed, it was a little bit of a bummer

breakfast in the morning was good and convenient especially when you have kids traveling with you

parking available, location around nice stores and restaurants in a walking distance

nice room. bar open late was nice touch. food available nice touch. nice gym.

they allowed early check in

hotel was able to do early check in for us which was amazing and appreciated greatly

breakfast and went to metro diner two days - deciduous

too expensive considering no breakfast

it's close to the casino. pool and hot tub at the gym area

the wine bar, fire pit, pool and gym. cleanliness

two gentlemen at the desk were extremely nice and accommodating for my early check in

the pool was cool my daughter enjoyed her

rooms are nice and the breakfast

elevator was broken, water cooler in gym had hot water

service was extraordinary! both for the breakfast and for checking in and out.

room very clean. staff very friendly. room ready as asked early check in.

clean room soap and shampoo dispensers were awesome good food at restaurant kids eat free!

and i had read there was a restaurant, u was happy until i found it more like a cafeteria with a bar

i want free breakfast

no breakfast

asked for early check in because of a zoom call and they were lovely and accommodated us without

it was hard to relax with the kids running up and down the hallways until 4 in morning

you were doing laundry and went out, the property staff (and the manager mainly) will blame you to leave

gym was pathetic bedroom doors very loud when slamming shut

the pool and breakfast.

accommodating for early check in

room service

the restaurant is closed due to covid and no room service

ordered room service prices were insane only to bring a burnt &30 burger i told from desk the next day with

also, we had a mix up with our room service order

granted me an early check in

breakfast was delicious

also included is a breakfast bar with a little bit of everything

the room over top of nines was jumping across the floor all day and night it sound like a jungle gym

was close to ice rink. staff was friendly and helpful w a late check out.

friendly front desk, accomodated an early check in request, very clean suite.

location was good and the breakfast selection was decent, would stay again

breakfast, gym

the gym room is nice too

cost £3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service of $9 when i asked the sales director

cookie's. early check in. hotel met expectatipns

* they never answered to my early check in request

check in and checkout was very easy, also got an early check in which i appreciated very much.

roof leakage in the bar and restaurant area from the melting of the snow storm that has nothing to do with the staff

good business class hotel with a local shuttle to take you to and from the office

location , nice staff especially faisal and adnan, thanks for early check in , they are very nice human being, breakfast very good , every thing was fresh and

great value! it has gym and breakfast which i really like. the room is great.

bathroom was very spacious, the shower fantastic and had all the amenities that we needed, the breakfast buffet was very good and there was always someone overseeing that all was as needed

the gym was nice

the bathroom was clean and we had the laundry on our floor which was a bonus