early check in

breakfast was tasty

the breakfast service staff was so friendly and personable

fantastic neighborhood vibes with a great pizza restaurant next door, attentive staff, great breakfast, free parking - what's not to love

husband and i both like to use a gym

and the reception staff were really helpful, recommending restaurants and arranging an early check in for us

very little - the price of wine at the bar was a little expensive but that’s it.

the price, it would have been nice if use of the spa was included rather than an extra charge per person

nice clean hotel and room was great given we had 2 kids and a dog

breakfast was too expensive so we didn t have it especially with 3 children

we booked to stay for 3 nights and arrived early to meet my mother off an early flight from the uk

, not flexible with early check in

we requested early check in and our rooms were ready when we arrived

amazing hotel in a great location. staff are very helpful and friendly. breakfast was very good

h floor). was open just for the breakfast hours.

location is excellent, very courteous front of the house staff, who helped us with an early check in and a late check out

they also allowed us early check in

ry slow in the room). bathroom wall a bit dirty.

wifi didn't work. but overall an wonderful hotel and spot for the money

slow wifi

we requested early check in which was provided

of stairs without a lift, the wifi didn t work

particularly comfy bed, no elevator, small room, bathroom awkwardly small

wifi very weak and kept dropping out

rd to move around), wifi didn't work on the top

and we got an early check in which was great

wifi was non existent for us who use ipads

good wifi

ke taking conference

no restaurant, poor room service menu and the cooked meat at breakfast was off.

early check in , roof top bar, pool

room size breakfast options could be way better for outstanding facility

room service

beds very comfortable, spa/ pool / gym very good

is a first rate hotel with all the facilities you would want, including a great rooftop bar and restaurant

(including the early check in which really made a (+) staff (amelia especially) were amazing and went above and beyond for us as we requested early check in and had a pet with us super friendsly and helpful throughout our stay (+) easeful and early check in, the reception staff incredibly friendly and helpful in every way

location, the staff were extremely friendly and accommodating with an early check in facilitated

wifi was very fast on the third floor except in the evenings, at which point was unusable

wifi was sketchy

wifi was a bit unreliable.

the price. but as we know we got what we pay. wifi was good

pre arrival communication, an early check in, friendly, professional owners who went above and beyond to ensure we had a relaxing

spacious and luxurious room with bathtub and two french balcony s

rooms, amazing breakfast and the spa was amazing and it was their first day

very high speed wifi network (included with the rate) (-)wifi was very weak in the rooms (-)wifi needs some upgrading. safe deposit boxes should be supplied. (-) tv kept cutting off when watching a programme,wifi cutting out

friendly staff

staff from arrival to departure, granting an early check in

early check in

i didn't like the bar setup.

we didn t have breakfast or try the restaurant as we only had one night but we will be returning

room was specious, modern and very comfortable. gym was great too.

the early check in was arranged (as the arrival time changed) free of charge as an accor hotels (-)in wasn t until 3pm, or i could upgrade room to an available superior sweet and also pay an early check in fee on top of that (+) the staff were friendly and arranged for early check in so we could securely store some valuables (+) had an early check in and late check out (-)refused us early check in but insisted we must come by 15h00

weak wifi in the room

tutto, staff perfect, clean and warm the place for kids to play was fantastic ud83dudc4c

kids complained that the sofa bed was very uncomfortable but the double bed was very

glass water bottles are available in reception and can be repeatedly filled at the bar with free still or sparkling water

helpful staff, allowed early check in and storage for bike

at the reception gave us an upgrade and we were allowed an early check in to access our room, which we very much appreciated

only bar food available or room service

the pool area- even better if there was a bar there or at least ability to order drinks to the pool

gym is poorly equipped shower-head broken small ironing board separate toilet is cramped no

the so called gym. it was really lousy.

staff went above and beyond, from an early check in to complimentary wine when we returned in the evening

was exquisite, bed 5 star, the ambiance in the receptions was seriously welcoming, the on site parking was perfect, the breakfast was

the hotel is walking distance from the tram station, restaurants, bowling, karting and casino

secure parking outside ground floor room

no bar just taps that beer came out off

location, price ok until breakfast and taxes added on! early check in very good.

wifi not working

breakfast was set up in such a way that it was hard to navigate during the rush time

great place for families, by the way, and yet lovely for us without kids because the soundproofing is superb

the wifi was very good

at reception was great and allowed us an early check in

we were allowed an early check in at 9 am

amazing location in-front of the tram station in heart of bordeaux ,super clean ,friendly staff ,early check in ,good value for

receptionist was very friendly and allowed for early check in

breakfast was superb

excellent choice for breakfast. standard early check in time of 12 noon.

the hotel has a good 'snack menu' with a bar and comfortable seating area

breakfast was excellent, with lots of great options

2 kids so was handy to have car park under htl staff were helpfull even tho a fight was going on upon

the breakfast offer many high quality choices

you can get early check in for 15 euros

there are over 100 rooms in this hotel but they don't allow early check in at all

early check in is allowed if you pay for it

laundry

free good wifi

close to train station. easy and early check in. everything was easy.

getting two rooms was economical and fantastic on our wallet traveling with two kids

room with great wifi

issue i had was accessing the wifi was annoying

i don't like when i need to give e-mail address to connect to wifi

early check in at 12, and check out at 12 was fantastic

secure parking for motorcycles was a great added bonus

the room is great for one person, breakfast is good, convenient free parking

the staff was very nice / friendly with special attention to kids needs

nice and friendly staff on the reception yammy breakfast good bathroom rooms were cleaned every