not much except the early check in!

breakfast was super, all the staff were super friendly

was not cleaned properly, no shampoo, only decaf coffee in room, pool was freezing for the kids

once as i was putting kids to bed and the other at 6 am

was not expressed with their breakfast. would have liked a better selection of items.

early check in and luggage storage were happily accommodated

everything was perfect, and the pool was fun too

warm pool, quality breakfast, comfortable and clean room.

we did have breakfast there as well and no complaints

warm pool, quality breakfast, comfortable and clean room.

the staff were great and friendly, and we were able to go our early check in which was great considering they were so busy this weekend

we had a spa bath which was very comfortable

was no lock higher up on the door

the spa room

tv channel choices are basic, no bubble bath for spa baths, some rooms have little to no plug ins and no where near the bed

asked for an early check in and they went above and beyond and got me in very early

ricky's bar and grill is convenient

loud noise from either the pool or the bar im not entirely sure

great room layout, included breakfast vouchers, friendly staff.

great breakfast

was able to get early check in and great location

parking and early check in with luggage before event at roger s place was excellent!!

early check in and late check out were a necessity for me on this trip and they happily accomodated

the hotel bar

gym was really small, at night it can be a bit rough in the area, decent view on the 7th

excellent service! early check in and late check out!

pool was chilly. no hot tub. hotel parking is too expensive so we parked in the parkade nearby.

very accommodating with a late check out

despite no pool for kids, my young daughter had a really good time at the pool

the breakfast buffet was fabulous! bed/ room clean and very nice!

had a wedding to go to the afternoon we got there and the staff made it possible for us to get an early check in while they were fully booked the evening before

amazing views and super accommodating. we needed and early check in and it was no issue.

i asked for early check in they upgraded me to a room with a beautiful view and two queen beds instead of my

we had breakfast room service

reasonable good room service but a limited menu

we asked for an early check in and a late check out and both were no problem

the vibrant decoration, the comfort of the suites and the on site gym and swimming pool

has pool and gym

the breakfast is so good. my kids loves it.

good place for longer stays with the kitchen supplies n bigger fridges

asked for an early check in and they were so accomodating

very friendly hosts and kitchen staff, who kept all the bins, containers, and machines stocked

excellent complimentary breakfast buffet with wide selection

we didn’t use pool and we weren’t around for their social hours m-w but it sounded great

healthy choice breakfast selection

we arrived early and our flat was ready

the staff were super accommodating for our early check in

wasn’t a dislike , it was more about having a few more kitchen necessities or just listing what is not supplied

fitness centre small but ok

we liked the space, the cleanliness, the well equipped kitchen

quick and early check in.

early check in was accommodated

likely should have booked a day before my requesr for early check in was not read in time

being beside the ice machine and hearing all the kids running up and down the hallways

the ease of a late check out was very nice.

we had early check in

they allowed us to do a slightly early check in and have late check out times compared to other hotels

asked for an early check in and was told it would be $50 for the housekeeping staff’s efforts

good location, arranged an early check in.

noisy, didn’t respect my early check in request, rude staff, expensive, disappointing bed size

able to accomodate early check in plus awesome breakfast

was someone else s bar of soap in the shower when we arrived

paid for parking and was told i couldn't park in the lot, kids running up and down the hallways at 6 am and neighbors banging on the walls or doors

the kids enjoyed the pool

the indoor pool was heated which was excellent for night swimming

staff was very friendly and considerate - downtown location was amazing - early check in time was provided - room was comfy - fridge and microwave in room were

when i book i always ask for an early check-in if possible, and they have always accommodated that

called early in the day of check in to confirm still arriving on time

the room is not the same as i saw on the picture , the gym too and suan and swimming pool also.

good room service. big rooms.

also being able to have early check in time and they accepted dogs

is very kind and hardworker, check in time is at 4 pm i arrived at 2 pm and was considerad as an early check in which was $20 extra

the evening staff helped with a laundry situation

had a bar on site

didn't like the fact that because of covid 19 the bar closed early but that was the governments fault not the hotels

is very clean inside, the pool area was nice, the staff was friendly, and we were able to get an early check in time which was great

hotel is very clean inside, the pool area was nice, the staff was friendly, and we were able to get an early check in time which

kids liked the pool.

clean and new hotel with a nice swimming pool for the kids.

parking is a bit tight.

charges $30 for an early check in

great breakfast

large room and excellent gym

us to eat a good meal before hitting the road and not have all our gear sitting in our car in a parking lot as it was still safe and secure up in the room

deceptive in getting the room serviced by the cleaning staff, according to desk we had to ask to get our room done up with

welcome, efficient, early check in

i loved the free breakfast

breakfast !!!! friendly breakfast staff

great pool for the kids. close to all amenities.

my kids had lots of fun

we get there i think it was too early check in and they forgot the to out the table in the proper place and forgot to put the

especially after working out in the gym made it unpleasant

gym, spa restaurant room facilities

no continental breakfast ,but there is a bar ? for the price i expected a bit more

clean hotel with a nice gym and pool

that checked us in was superb--we needed an early check in and she made it happen underground parking is great especially in winter rooms are

the pool and the underground parking

times, room was clean, hotel has cool decor and great location, bed was really comfortable, and gym is above average for a

we all enjoyed the hot tub and pool and my oldest boy appreciated the gym

yout, beds and pillows, delicious breakfast omelette station, organic toiletries), studio kitchen, tv options, modern

priced but nice to be attached to mall requested early check in and was pleased they could

the location is great. staff got us an early check in which was very appreciated.

staff member said they would call me for an early check in and did not call.

great room!! early check in time was very convenient. all requests were honored.

a lower floor,got an email saying i would be on the 4th but was on the 6th and i had asked for an early check in, got the text at 3:30 to say our room was ready, had to stand in the line up

extremely friendly staff, lots of extra towels when asked, no charge for early check in.

door closed very quick and sensors are not detecting kids lobby has only 2 single

very spacious room and very clean, breakfast was included amd there was a little gym

is value for money, huge bedroom, adequate continental breakfast with hard boiled egg, a small gym and laundry is a plus point

out area was closed for what seemed to be no reason and the hotel didn’t have change for there laundry service

also i appreciate the early check in

decent pool for the kids

website stated that pool, hot tub and fitness center were closed

didn t receive a breakfast voucher, but ricky s was there and the food was great!

room was clean, my kids got to use the pool for a couple of days

i like that they allow us to early check in. the front desk lady is so niceud83dude42

beds, wi-fi was good, though we didn't use the swimming pool or hot tub, we did use the on-site laundry room

we loved the breakfast; it was fresh and offered an excellent variety

parking lots don't make a good, safe environment for walking

non-slip grips on surface) and only one handle beside tub

could not get a early check in

i asked for an early check in and they accommodated this no problem

requested an early check in time and the staff easily made that happen

were able to accommodate an early check in

the denny s staff and room service were great

was a quiet location and they were able to accommodate an early check in and my preference of room

good breakfast. lots of choices. eggs, bacon waffles, oatmeal, juice, all day coffee.

breakfast was excellent

the kids loved the pool and we all slept great

the breakfast was amazing

early check in and late check out (3pm and 12pm)

to covid-19 they didn't have the pool open or the full breakfast, but you could still access the gym and they offered bagged breakfast items for you to pick up in the morning

innovative kitchen bed arrangements blinds pool breakfast the outside barbecue the price location big

liked the kitchen and the breakfast was great

the rooms with the kitchen are a good size and fully equipped

they are very accommodating to early check in/out.

arrived a bit early and asked if the room might be available and they said i'd have to pay for early check in but

early check in for no extra cost, friendly staff

they gave us an early check in

decent gym swimming pool

great and accommodating. they were super flexible with early check in

the staff were lovely and very accommodating for my large group granting us early check in and rooms beside each other

they let us have an early check in. great location!

early check in, arranged in advance, was very helpful and efficient

unobstructed view in all directions and a simple yet efficient bar en (fast food) restaurant