staff were really welcoming and responded positively to our request for early check in

we have enjoyed the nice dinner and a full english breakfast

food was good and a variety of drinks in the cosy bar was available

great bar and breakfast room and great breakfast also included in the price

very friendly people, a good bar as well as a good simple restaurant and all at a very reasonable price

accomodated our early check in

after 6 o’clock (whilst looking for somewhere else to eat) to find all of the outside tables bar one were empty and we could see empty tables indoors which made us a bit cross as the

we were very unfortunate to have inconsiderate guests above us who would let their kids run through the apartment every morning from 6am

noise from guests kids upstairs and the leaking s bend in the sink and the leaking radiator

kids bed not very comfy shower overran the first use but fine after

staff went over and above for us, allowing us an early check in and a very quick room change around as we had to get ready for a wedding near by

excellent service food, breakfast. everything we needed

breakfast spot on staff great and a mention to sam the lab who was part of the team

everything,particularly continental breakfast.

the breakfast was great, a lot of choice and freshly cooked each morning

welcoming, arrived early, a nice cuppa on the house and a fast-tracked early check in

everything is lovely staff, amazing food, location , spa and pool

on the second of the our three days, the dining room service in the evening was extremely slow.

service at breakfast.

everything is lovely staff, amazing food, location , spa and pool

our wedding at the registrar office, which was almost next door, staff friendly and helped with early check

staff made us very welcome and the food in the bar excellent

dirty bottles on narrowgate and baileys of alnwick on market street for breakfast, and harry's bar on narrowgate for beer and atmosphere

i know it was midweek but the bar had already closed by 10.10pm when we got back to the hotel

there was some noise from the bar which was expected

were able to accommodate an early check in for us which we were very appreciative for

early check in via the messaging facility on booking

early check in facilitated by staff

lovely, friendly, helpful staff and a great choice at breakfast

sized family room proper beds for kids, breakfast good