friendly staff--allowed early check in and bag check

we had early check in available, which was awesome

little flexibility for early check in or late check out in any circumstances, and zero flexibility on that during covid

with taking our luggage to the hotel and recommended we check in and get placed in the queue for early check in to the gal at the front desk (lily) who was helpful all throughout our stay

asked for early check in but didn't get in early

early check in

good price, convenient location, early check in

was not help full at all we showed up to the island at 8:30am and asked if we could check in early at least by 1 or 2 and the staff keep telling us that 4pm would be ready for sure and we

early check in and the ability to leave the luggage before ferry departure

hotel did not allow early check in or late check out

friendly staff and accommodated early check in

allowed an early check in since our room was available

family was looking forward to the spa which unfortunately was disappointing as the water level was almost half empty causing the jets

needs to be updated, no fire pit or spa on the patio

amazing room with spa tub and microwave were a plus

allowed us to do an early check in and moved our bags into our room for us

top deck with 360 view of island, comfy bed, robes, yummy breakfast in gorgeous garden, location

super friendly staff, good continental breakfast, amazing roofdeck.

garden breakfast and feeding the fish is my favorite part in the morning before we start our day

breakfast was included and was simple but kept us full for our needs

i truly appreciated the early check in

we were offered a complimentary upgrade and early check in which made our visit extra special

even texting us to let us know our room would be available for early check in

early check in.

we were hoping for an early check in (by 2pm) to get ready for a 4pm wedding

good customer service by check in clerk. allowed for early check in.

he let us do early check in as the lodge was available

this unique little place allows you to enjoy catalina & has a kitchen which helps the social distancing

lot of room (in the loft), comfortable bed, strong internet, big [hot] tub, full kitchenette with mini-fridge, stove top burners, cookware, plates, cups, and flatware

staff was super nice, the roof top is a plus for our stay, they call me to tell we can do early check in

early check in and views

staff, clean, location was great, continental breakfast was a nice surprise, the deck was nice overlooking the water and surrounding area

size, spa tub, great lighting and windows

small island you can’t rent cars only golf carts for 2 hours max

most friendly hosts, very flexible, upgraded my room for my b day and let a super early check in

i requested a $50 early check in, which was approved, and when i arrived, they said i had been selected ad a “guest

we were the guests of the day and got an upgrade to a big suite and early check in!

you should have your own golf cart shuttle to bring people to the ferry and pick from the ferry

the location is great. no need for taxis or a golf cart.

you come early, they can let you leave the luggages at the hotel so you can go to other places while waiting

staff was great. we were able to have an early check in

they were able to give us early check in and allowed to leave our luggage’s there

young kids running this joint is not a good look

defiantly not a good choice if you are traveling with kids

we were lucky - on arrival that our room was ready and we got an early check in

rooms were great, pool was nice too

e were hoping it was heated so we could make use of it despite the overcast

there were also open-air places to sit, lounge, and relax throughout, as well as a spectacular pool

to the off season the pool wasn t heated

we had early check in they did wat they had to,to put us in a room fast love the

our stay i just wish they had early check in

the hotel is on top of a hill which was difficult for our kids to walk up to

fridge and microwave with kids was super helpful

loved the location, i really liked the shuttle service