very friendly and attentive staff. we're able to give us an early check in.

from valet, bar staff, front desk, pool attendants to house keeping

very quiet didn't hear no dogs barking or kids running the halls

this hotel to relax with my family after my cancer treatment and everything was an addition cost, pet fee $150, beach chairs $10 a piece plus umbrella $10 extra

the location, the gym, parking staff

check in staff was extremely friendly and tried their best to accommodate my needs for an early check in time, even though they could only get me into one of the rooms, of the two i had

comfortable, great breakfast, good location to the mayport naval station, and the shampoo and body dispensers was a

gym was in renovation but i needed a break

breakfast was nice and kept warm

pool

room was ready for early check in as requested

either way, it's summer and my kids deserve at the very least a fun stay-cation

i picked two queen beds room without view, still the accessibility to pool and beach was great so no view never bothers me

the beach, hotel, swimming pool

starbucks, great food, tiki bar on site

room was ready and we were allowed early check in

were able to get an early check in

breakfast, pool, location, staff was courteous, early check in was nice

the location was perfect, the pool was so much fun for the kids, the whole place was immaculate, and the staff was so helpful & very friendly

tiki bar drinks were not good

very nice staff, accommodated early check in (thanks casey)

they also have guest laundry available which we need for a beach vacay

good facilities on hallway -laundry and ice machine and vending in lobby

didn't like that the snack machines and laundry facility does not accept card or have a change machine to make dollar bills into coins

breakfast food was pretty good

we requested early check in (which it turns out we didn't need) and late check out and they were very agreeable (+)staff was nice and had rooms available for early check in.

daily room service is excellent and always accommodating

kids love the pool & hot tub

of the beach, bars and restaurants nearby), the easy parking, the view from the room and the gym

kids love the pool & hot tub

front desk staff offered me early check in

early check in, staff

i was in room 119 next to entrance/exit and across hall from gym and elevators... very noisy!!

pool and gym

good breakfast

hotel charged an extra $25 for an early check in at 2:30pm even though hotel was vacant

staff, really clean room, pool was really great

location was great and passes to gym were great also

the hotel is in a shopping area, movies and gym and a couple of bars

pool closed due to winter, np

the staff was the best. they accommodated my early check in with out question.

the bathroom sink was stopped up so we had to use the kitchen area to brush our teeth

no breakfast, pool, or gym

kitchen was filthy, galls smelled like dogs & pea

good kitchen ammenities and refrigerator.

kept room, breakfast bar is impressive, accommodated our early check in

having a kitchen inside your room is unbeatable

pool was a good size

crowded breakfast area- sports teams taking over common areas.

good swimming ,small gym but better to take exercise ,clean all hotel, its beautiful all hotel around

was in jaxsonville for surgery at the mayo clinic and had early afternoon appointments, so when inquiring about a possible early check in, they made it

very clean and no charge for parking.

the parking. there wasn't enough spaces in the front and that i was able to check in early.

i requested a late check out but was quickly denied

the next morning we ordered drinks for room service and never received them because they forgot what room it went to

they were able to accommodate my request for early check in

staff was amazing the lady that does breakfast in the morning is sweet heart she makes you at home and you could tell she takes pride in

was extremely kind and the location was central and within minutes to the venue for my kids events

lots of outlets, kitchen was supplied with ample dishes, glasses, etc

said indoor pool in the description but it was outside in an area

30 asking if i could have a early check in and they had no problem checking me in

i loved the spa bathroom

breakfast here was amazing

there is also a laundry

liked everything about the room was clean pool was open staff was very nice breakfast was

appreciated the early check in

we arrived on location extra early and they accommodated early check in with no issue

hospitality, the breakfast, the space in the room, the view was awesome, being able to rest well in the bed sleeping

nice pool

great room to accommodate 2 adults and 4 kids

flexibility with early check in and late check out and nice kitchen

laundry lady had a bit of a attitude when i needed to exchange my towels/rag

a full kitchen in a studio suite saved us so much money

we're very friendly housekeeper had everything i needed plus more wonderful idea about the free laundry part of the reason i always come

also a bonus was the laundry was free (as was the gym, but i was too tired to use it)

she was kind and professional from the moment i met her and asked for an early check in

breakfast could have been a little bit better and the pool area could have been a little more spacious, i was looking for to be more like the photos on

pool was nice but would be better if it had a hot tub

pancake maker was turned pff an hour before breakfast ended.

the breakfast was great, staff was friendly, check in was quick

early check in, and room was clean.

did not like the fact there was no early check in

ask for an early check in and i arrived around 2 pm

was clean and our room was ready for an early check in

i needed an early check in the front desk lied to me about the availability

management is not accommodating to any early check in or late check out without a fee

breakfast was very very

the only thing i was disappointed about was they stop have breakfast. that would have been nice.

only 2 breakfast choices

question said what did i not like uummmm if i have to say no breakfast wish there was i would say wish tv was bigger with better channels but i brought my roku

staff were friendly, we were allowed early check in, the facility was very clean and the beds were comfy

pool area should have been open to enjoy on hot summer nights, need to open earlier close later or

rooms were clean clean hotel nice pool nice everything was just lovely and the area was perfect

and guest laundry was out of order the whole time we have been here

need to provide more laundry facilities - the entire hotel only had one set and it was only using a credit card- at

convenient location. early check in without extra charge. no security deposit.

wash house available and gym

also, there's a full kitchen but no equipment, paper towels, utensils or anything so be sure to bring stuff with

the room, bed, tv, water pressure in shower, kitchen, and how it is energy efficient

cook something for lunch and we found out that we have to pay 30 dollars for cookware and other kitchen essentials

the bed was comfortable they allowed early check in the shower worked

the rooms were clean and comfortable , and the kids loved the pool !

i love the late check out time, i didnt feel rushed to leave

we were told that it came with free breakfast but when we got up the morning and asked what time breakfast starts and that's when we

my room was clean and breakfast was good for my kids

early check in

when looking for a smaller hotel with friendly staff, clean and spacious rooms and clean pool

went to use the gym and they only had a treadmill and a bike

gym facilities were broken

tv was spotty and didnt see a gym

got in early check in process went smoothly

early check in an real price

advertised with a pool no pool

impressed with the breakfast

breakfast

there's only one set and people who use it don't seem to bathe or use laundry soap because it stinks really bad sometimes

she was very helpful with accommodating an early check in

chairs at the bar were hard to get in and out of with a high back that would not swivel

all night,people turning the parking garage into a club playing loud music from their vehicles, kids running and screaming through the

all night,people turning the parking garage into a club playing loud music from their vehicles, kids running and screaming through the

was closed on the wednesday we stayed there so we couldn t eat dinner at the property or order room service

front construction is ongoing to increase boardwalk and the construction pounding woke me up too early

accommodated my request for early check in and high floor which made my experience absolutely perfect

staff were amazing and allowed us early check in and for a small amount upgraded us to river

fast room service

the sports bar wasn't open.

i spoke to him 2x before my arrival because i needed an early check in due to a funeral i was traveling

excellent customer service, fast early check in, room was perfect with river view, we saw dolphins

we also enjoyed pool area and had room as few were up there so agsin it was clean and safe

wish i had the time for theb pool

was dead, they had to charge it to let us in, long line because kids buying snacks in same line as check in line, staff didn't bring clean towels after we called

she was able to give me an hour-early check in which i was grateful for and clearly communicated that they would clean the room

old soap bar still in tub meaning not cleaned well

breakfast was free for rewards members and wasn't able to enjoy the pool for long due to kids jumping in and out of the pool

it had a nice bar which served breakfast and dinner foods and cocktails

also, the pool was dirty