they text to ask if we needed early check in and kept the kitchen open when we ran late

the breakfast and remote working was great from them too accommodating us in the bar area while the place was shut

sofa bed wasn't comfy. not great when traveling with kids.

noise, a little noise from the bar below us but all quiet from 11pm and didn't bother us as our kids were much louder

with kids

early check in available and staff helpful with my luggage

good location for lakes easy to get too, comfy, extras like free parking wifi

beautiful hotel , lovely rooms. great location , spa pool sauna excellent

and adjacent to this was a large gym with around 20 exercise machines

parking

best of all was ample parking spaces and allowed an early check in at 12

good breakfast

they reserved us a table in the bar area in the evening

the bar staff were a little surly on this occasion, but this was balanced by the friendly welcoming

breakfast was very enjoyable fried egg done exactly how i prefer

reception, we had asked for an early check in which was no problem

despite this, it was a pleasure to stay in the bar / pub

lovely atmosphere in the bar to chill over a

were clean and had all the facilities , bar area warm and welcoming , was in a great location with get transport links to anything you

room away from main bar although great fun in the bar late on saturday night

they brought food to the room and gave us an early check in time and later check out time

lovely characterful bar and dining area

pretty environment with a good playground and mini golf

attentive in bar dining area

cozy accommodation with courteous staff and a family friendly bar and restaurant

we got an early check in because the rooms were ready which is really good service

breakfast was plenty and really nice and the option to build your own was a great idea too

cosy, comfortable, good running hot water, clean loo, good breakfast and millie the host was very friendly and helpful

welcoming hotel, very comfortable well appointed room and excellent breakfast.

the breakfast was fabulous

staff, early check in, nice pub food and drinks, good walks nearby, very good breakfast

the proprietor, bar and restaurant staff went out of their way to be very helpful

very noisy in the bar for a meal at night

the bar is well stocked & the real ales were first class

lovely bar meal the evening of my stay

very early check in i asked for , the friendliness of the bar staff when i came to check in , she was

continental breakfast very good

and nice, room was perfect and very clean,, bed was super comfy, dinner at the restaurant and the breakfast were great, location is perfect, cant recommend enough and will 100% choose to stay again

bar staff and waiting staff lovely especially holly

warm welcome, great breakfast, nice room, great location, dog friendly

comfy bed, fresh bedding and towels. early check in a 1pm.

an early check in as at a local wedding

partner even gave us a lift to west witton when we couldn’t get a taxi and joshua behind the bar collect us on the way back the property is in an ideal position, the food lovely would

at the black swan for 2 nights, can't fault a thing, lovely room and bed sooo comfortable, lovely breakfast, also had our evening meals which were amazing, but most of all the staff are brilliant,

a good choice of drinks at the bar too

a really great stay, fully appreciated the early check in on a very rainy day

exceeded our expectations, form early check in, accommodation, evening meal by open fire, lots of little extras, bath and shower,

the lady behind the bar was so lovely and helpful

my husband is very keen on good real ale and he wasn't disappointed by the selection at the bar either

evening meal was really good,had pre drinks in bar with log fire