i'm also excited to see what this place will look like in the summer when the pool and the rest if the facilities are

staff location the view breakfast

the breakfast could be better

very much enjoyed dinner and breakfast, including the coffee

location, swimming pool, breakfast , dinner

the pool is clean and very good

the hotel is nicely designed, beautiful pool area. the bed was very comfortable.

beautiful appartement, nice pool view, very clean and comfortable

hotel saukaina on reception was very good and helpful ,very nice girl very relaxing nice pool area very clean nice room will be going back a lot this summer for a total relaxing

staff were helpful, spoke english and french, and they were able to turn around my laundry in under 3hrs

the room size, cleanliness, facilities, location, room service, restaurent and highly welcoming gesture of the entire staff from waiters to reception

is a luxury hotel with good facilities to keep us entertained, like gym, omni-sports center, spa, indoor pool

it also has big swimming pool , gym and spa

room service food is better than their restaurants

had a few issues: - the suite wasn't ready on time - wifi signal and speed are good but every few minutes it cuts off, which is irritating when watching

nside and outside ones), great rooms and v good breakfast.

there is a tiny bit of unpaved road but it s very well kept, and there us abundant parking

parking available on site. good breakfast.

breakfast was excellent

the breakfast is really amazing and taste

friendly and helpful host, good breakfast

breakfast was nice.

the city so it is quiet - free parking - it was cold at night so they turned the heating on - wifi was

has parking spaces

breakfast was good too and the staff could not do enough for you

nice breakfast. the stuff was nice and helpful.

the parking was also good

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

secure parking for motorcycles. easy walk into town.

beautiful location in middle of vineyard. excellent staff. great breakfast.

only thing that let down the quality was the breakfast

breakfast , really nice walk in the vineyards and surrounding area

from the beautiful building and decor, to the amazing pool and restaurant area

in the mornings when we went to the poolarea

near to fez airport. parking.

close to the airport, easy to find, 24h reception, restaurant open late evening, save, free parking

secure parking for motorbikes

the staff was nice. the location is nice too. my kids loved the swimming pool

parking: near apartment is a lot of parking places 6

and next to a swimmingpool that very nice is for kids

and next to a swimmingpool that very nice is for kids

amine in particular was fantastic helping our kids to settle in with hot chocolate drinks

we didn't use it since we only stayed for 1 night but there is a spa downstairs as well

and clean, great front desk staff, free parking

amine in particular was fantastic helping our kids to settle in with hot chocolate drinks

is a quite large apartment with the convenient equipment, providing free parking as well

spa services was great

friendly staff. comfy bed. clean. parking next to the hotel.

was just convenient to get away from previous riad it was just a city hotel with a bar so did what we needed for one

isy) guests but that is the same with most hotels wifi dodgy in some areas

oke in euros, usd and mad - and we ended up misunderstanding the price of a taxi) pool bar staff struggled with the concept of cold drinks - it was very hot during our stay

the small swimming pool and view on the rooftop are also very nice

m and spa), cool rooftop bar and great

breakfast was an amazing time with high quality food

the staff in the breakfast area were hospitable

my husband was also disappointed with the coffee, and we found the breakfast to be quite standard

gym was amazing - better than our home country gym

the catering services at the swimming pool and the lady at the room service she is not professional she bring the breakfast then came

not much to do for kids except swim, but we went off site a lot.

staff were exceptional. breakfast was amazing. facilities are really good. gym is fully equipped

the quality and gardens and spa was worth the distance

the staff was excellent and pools were clean and great for kids.

we had a rich breakfast and a good time while exploring the neighbourhood

the hotel has a comfortable lounge area , a bar and a restaurant , the food was good

lovely hotel and breakfast. facilities great, would recommend staying again.

to solve the problem then he called some places and fixed another hotel (hotel palais medina and spa fes) which was apparently better then this

check in till 4 pm - kids were unable to enjoy the pool which closes at 6 we were told

price very high room service very bad 25 min wait for cup of hot water no wifi rooms not cleaned

also the room service is at the high

room service and cleaning was nice

wifi expires every 48 or 72 hours. the digital room opening card suddenly stopped working.

good location, good service, beautiful bar and pool

safe location. good breakfast

hotel bar and fitness center did not accept card payments

fitness and sauna is not included, have to pay to work out there

hotel bar and fitness center did not accept card payments

breakfast can be improved.

is reeealy clean, good choice for breakfast, great view from roof restaurant

clean room, parking, rooftop breakfast

5g wifi

didnt like the fact that there was supposed to be free parking but somehow it was always full and we had to pay to park even if it was 2 meters further

good place for the value, has a good size swimming pool. the staff was very nice

the swimming pool was pleasant and it was close to a very good restaurant.

they had a nice and calm pool we enjoyed it too much

disgusting pool covered with bird droppings and wasps

i was also surprised that there was a pool there

breakfast was very good eat as much as you like buffet style

ud83dudc4c the location, very clean, the room spacious, swimming pool with amazing view

selling point terrace was closed. food and bar service below par

pool had stagnant water next to it

the mini bar was empty no bottles of the mineral water

:) the rooftop bar was also nice

could he not have suggested this to us, using the wifi in the hotel and booking through booking

nice bar and breakfast

wifi wasnt work

the wifi does not work

bed tv light guests salon wifi

swimming pool was clean and big enough, not crowded, we could enjoyed.

only bar was nightclub type place on roof run independently

there was no swimming pool or gym as the one on the website

was very profesional and helpful, the check in was smooth and the room very cosy, at the bar the service from fetah quick and organised, in general i had a nice stay

amazing breakfast at the rooftop <3

wifi almost unusable,unable to make phone call over skype,viber,etc

good breakfast

staff was incredibly friendly and went out of their way to make sure me and my family (wife, kids and parents) had an amazing stay

w/ c need to change for more cleaning & wifi make it more strong

i like to inform to my friend the hotel as location is good but no high level for wifi.

clean value for money with good breakfast and excellent staff

room service it's excellent ! mounia the recepcionist are wonderfull

everything. excellent spot. very clean. very good breakfast. lovely friendly staff.

breakfast not included in the very reasonable price,

the staff were very welcoming and breakfast was tasty

facilities (gym, pool, restaurants), the clean bedroom, the friendly staff, and the cleaning (-)could have more equipment in the gym (+)location , gym and the property (-)gym was not equipped at all (+)good facilities - gym and pool.

the receptionist , the barman , the room service

waiting for the new restaurant and bar to be finished

hotel, clean rooms, bar staff were great but the front desk manager/guy needs a retraining on customer service

room service was good enough to rest and eat in the bed for the last night

everything in ibis was great, breakfast absolutely exceptional

laundry service. comfy bed. nice common areas. lovely garden with pool.

room and pool and location

for dinner in your restaurant and finding local noisy men drinking at the bar with loud tv on while trying to have a quiet

you can grab ice creams for the kids and it is right next to the train station

laundry service was good.

morning breakfast is delicious with varieties ithems, clean rooms and daily turn down service

the breakfast buffet is not up to a 5 star standard.

) the swimming pool was very big and nice

warm pool

i personally thing both adult and kids pools should have a heating system as the water is very cold despite burning weather

the kids enjoyed the luxury and the breakfast buffet was very

onsite bar with fab views of the city

we also did a spa afternoon which was dreamy, and did a perfect amount of sight-seeing and relaxing by the pool

bar & restaurant staff exceptional

awesome pool & great staff!

gym poor/swimming pool was not warm

the gym with only one machine and even not working well

good location. beautiful pool. staff very nice!

gym: no equipments at all, on two treadmills and bicycle machine thingy

riad is beautiful, the room was big and comfortable and the breakfast was also very good

yal one recommended)

good breakfast, also an option to order a lunch and diner

they allowed me a slightly early check in, which was handy

breakfast starts at 8am and we have an activity at 7:30am, we dont get to eat our share of

the room was in front of the pool, it made a bit of noise during the night

very nice and big pool area to enjoy at anytime of the day

delicious included breakfast; great restaurant with rooftop views; excellent staff & service

the excellent breakfast buffet

parking inside is available for free

they have a lot of nice terraces there, on to roof, near the pool, but always empty, and for sure the major reason are the prices

went to morocco because of the heat and booked the hotel because of it's pools

light in the room, window curtains broken, cupboards are just for looks, tv does not work, no room service, entry gates closed creating at odd times without other access to our rooms

rooms are elegant, spacious, and beautifully decorated

a continental breakfast was served in a large patio

breakfast was traditional moroccan food

we left early and insisted we take breakfast for our 7 hour train ride to marrakech

the service was excellent and the staff was super friendly! the breakfast was great too.

breakfast was heavy on carbs, some fresh fruits would have been a nice touch.

very good breakfast, they give you more than you can eat, there's nothing we didn't like

we stayed at the pool most of the time

good healthy breakfast, fresh juices, pastries, bread and fruit

the lady in the spa is excellent at her job and i would reccomend getting a massage or facial

can step straight into the medina to explore on foot, while still enjoying the convenience of a parking lot at the back of the hotel, which made pick-ups and drop-offs by driver or guide

noise, too expensive, modest breakfast, horrible parking,

beautiful riad with a bar in good location

beautiful property, amazing pool and excellent location

they recommended a spa which we had such a relaxing time at

spa facilities very poor and massage offered was not good and expensive

the spa was under construction and the rooftop was partly closed during our stay

pool was not really for swimming

left by himself to do everything (welcoming, luggage carrier, delivering room service, serving breakfast, checking in and out process (+) delicious breakfast with lots of options (+) breakfast was typically moroccan (+)the staff was very friendly and the property was clean and spacious . breakfast was good. (+) the breakfast was delicious, a real treat (+)the property was beautiful, staff amazing and delicious breakfast. (+) breakfast is generous and varied, served with care (+)location / nice and friendly staffs / cleanness / the room condition and the breakfast (+) breakfast was both generous and beautifully presented a delight for all the senses (+) the cuisine is exceptional, and the breakfast is both generous and delicious

the pool is just the pool in the central courtyard and i can't imagine anyone swimming in it

booked for the indoor pool but it was cold and in the restaurant area so not really usable

the temperature in fes was in the 40s when i arrived so the cool pool was an absolute treat and go plenty of use while there

everything was clean, comfy room, great breakfast. and the host was very friendly.

wifi wasn t working at times but can t be helped

the breakfast places on the roof, very nice view and good food

the breakfast is a delicious feast of fresh fruits, pastries, and local specialties, and the dinners

house is in a very quiet little alley but when we entered it was like a luxury 'tardis',the breakfast set us up for the day,we couldnt stay longer but hope to return again in the autumn to

good wifi

breakfast was great but we were rushed so couldn't enjoy as much as we would have liked

a breakfast buffet but more than enough for a great meal

breakfast every day was way more than we could eat and had a huge variety

breakfast was delicious every morning fresh, generous, and with plenty of options

superb breakfast among the best we had in morocco

tiles, the carved plaster, the painted ceiling, the most friendly welcome and the generous breakfast

excellent breakfast each day with a wide range of breads, fresh fruit, yoghurt, pastries, condiments, eggs

the architecture is phenomenal! the breakfast was delightful.

riad with the kindest people and a great breakfast

(my kids said it reminds them of dar bacha in marrakech

delicious food for breakfast and dinner

the traditional moroccan breakfast is excellent

property can have some improvements but doesn t really ruin the experience, very clean, daily room service, great breakfast

on the ac to drown out the noise but it still felt like we could hear everything outside and the kids in the street shouting all night long

they even prepared breakfast to go because we had an early check out

attentive and kind staff, especially cleaning and breakfast staff

porter to take our luggage; special thanks to amina who offered to cut a pomegranda for us at breakfast, picked up the airpods i left behind and on our day of departure she brought packaged

right next to the medina and when you have breakfast and dinner, you are overlooking the city

breakfast was good and the pool on the roof was lovely

food ,lunch and breakfast

wifi is great, breakfast is decent

room was very clean, breakfast was good, stuff very polite and helpfull, specially mr

simple continental breakfast was included, and happily consumed each morning, with a huge variety of locally made

the breakfast is what i'd call a

has a good restaurant and bar (fresh peach juice is a must-try), a family friendly swimming pool, kids playroom and gym (-) originally adult room and kids room were in opposite parts of the hotel, then were changed to two rooms in front of each (-)include the hot pool admission in the room fees, babysitting in the kids club not admission for 2 years old , should include this (-) we booked breakfast included but had to pay extra for two kids because booking (-)breakfast was very basic yet they charged big money for it - kids club is only available on weekend, i couldn't fully enjoy the trip since kids are not allowed

the swimming pool clean room latifa was kind the manager for the cleaners m

the pool is clean and nice

staff was great in every single facility

breakfast was very basic yet they charged big money for it - kids club is only available on weekend, i couldn't fully enjoy the trip since kids are not allowed

our stay, being welcomed with tea and lots of information about fes, best way to haggle and also laundry service

only issue was the wifi, there wasn t a great connection in the room and had to stay in the lobby/dining area

nice breakfast

th double bed and the sofa bed) stairs are very high and grandma had a bit of hard time there wifi was getting disconnected frequently, at the room it was almost not

wifi doesn t work at the room.

the room is wide enough for a family with two kids

everything was fine, the host was so caring and the breakfast was delicious

breakfast was delicious, the staff were lovely, wifi good, location amazing

the room is wide enough for a family with two kids

a chicken stall and you could hear animals, market traders arguing and other loud noises such as kids letting of banger's as late as 4am which was a real nuisance

loved the beautiful courtyard, pool and terraces

staff , rooms and breakfast were great

i was asked every day when i wanted breakfast the next morning and was given a feast

personal service and the excellent food, both breakfast and dinner were cooked with love and excellence

is stunning — wonderful stucco, wood and tile work everywhere, a gorgeous courtyard and pool, great views from the rooftop and the second floor, as well as lovely interiors