the bar had an enjoyable smooth jazz band playing in the evening and the bartender served me some

the breakfast was delicious

the restaurant is good for both breakfast and dinner

i did not eat breakfast there but i did have dinner and the chef is very talented

the staff very friendly but professional, food good,the bar just fabulous

let parking, room service, in room massage available etc)

location, walking distance to centro, parking, nice view on a park from room 212, good shower, nice colonial architecture, nice interior

late check out very useful and staff were excellent, as was location and lobby area

got everything, warm pool, gym, etc

i liked that they had secure parking for our motorcycles underground

breakfast could be better most of the equipments in the gym is broken pool could be heated

salad from room service

room service was excellent

wifi was only passable. i could not get a few things done from the room as i had hoped.

room service could use some improvements in consistency and customer experience

tried to get room service and got no response

no breakfast

excellent location, very clean rooms, friendly staff, delicious buffet breakfast.

wifi didn t reach for the room, iron wasn t even included in room, staff wasn t helpful at

excellent breakfast and service

very decent breakfast

everything about it, the location, super clean, amazing staff, breakfast was delicious

breakfast was very good

liked that breakfast that was included and the options they gave you

the staff, location, rooms, breakfast was great

not everyone had a free breakfast included.

clean staff is extremely attentive - great service amazing breakfast

parking is off-site but don't worry, the valet service will take care of this for you

the staff was fantastic and very accommodating, the breakfast was excellent

clean, great staff, location, parking

room service was kind slow,need more toilet paper in rooms,an iron and iron board and ice more

min)

definitely stay again, especially if wifi becomes

than charging me in pesos, charged me for breakfast when it should have been included, terrible wifi, and noisy rooms

breakfast was perfect, coffee, juice, and a plate of fruit along with a generous basket of bread

location, walking distance to old centro, free parking nearby for hotel in old town is a definite++++, room was great and breakfast just what i

location, free breakfast and early check in.

let parking, front desk, room service

is up there as expected from previous experiences in emporio hotels

the room service was amazing and easy to order.

i need to add that i was traveling with 4 kids and grandma, and the bell boys went beyond our expectations to make sure we had an effortless

i need to add that i was traveling with 4 kids and grandma, and the bell boys went beyond our expectations to make sure we had an effortless

wifi does not work very well so plan ahead with guides

location, location! great parking. helpful front desk.

parking in this facility is the best

the parking was confusing but very convenient

our villa had no direct access to the parking lot, so we had to walk a little bit.

parking in this facility is the best

the pool was closed even when according to the open hours it should have been.

menu on room service should be larger

next morning breakfast was good

good breakfast and wifi speed had enoght speed. i will next time this hotel too .

breakfast had good diversity and was good

ordered room service and the food was surprisingly good for a hotel

excellent room comfort and excellent breakfast

modern and clean room. great shower and good breakfast.

everything was great maybe breakfast could be better

personnel was very professional specially rosy in the restaurant made it possible for us to have breakfast even though we it was lunch

stay was excellent in all aspects, pricing, breakfast, service from hotel staff

no problem of parking , clean

isn't an elevator from the underground parking lot to the main floor

good wifi

i will go for breakfast after i complete my email correspondence

loved the playground and pool

very nice indoor pool and gym but the water needs to be several degrees warmer to make it more enjoyable

i only choose this hotel for the pool, to entertain my kids

pool and gym