is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a lot

they were nothing fancy but the kids liked to use them

they were nothing fancy but the kids liked to use them

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till 11 pm we where really tired

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till 11 pm we where really tired

the bed and the breakfast were excellent. the swimming pool too.

that require a few more washes before they are given to clients as they do not dry you had to use pool towels

traffic noise considering it's right next to the highway, though a little does come from the pool area

the pool and view of the room

hotel was very nice, the room was big and very clean, great view to the pool

very nice swimming pool beds ok bathroom mostly ok restaurant ok

good we purchased breakfast included

the room was clean and the buffet breakfast was ok but felt they should offer the a la carte.

we didn't like that the breakfast wasn't included.

is construction going on in another lot above the pool

we rented a car and there were lots of parking space

ample parking, easy access, restaurant next door

breakfast

clean, comfortable. great breakfast.

centrally located and free parking. bad gps coordinates.

there are two huge party rooms and a lovely pool area

is a kitchen but not things

the pool

clean rooms and a nice pool

pool was a little bit dirty and nearly alll sun loungers were damaged

what made me angry the most was that upon arrival for breakfast after the first night we provided our room number as requested by the staff at the

pool was great, it wasn't cold, but it was cool enough to refresh

no wifi

erican) and the standard buffet

t included), which lead to some small argumentation

1. strong sewer smell when lounging at pool. 2. inconsistent restaurant schedule.

the pool was nice and clean but doesn't have the view of the valley

the bar was basic with a reasonable range of drinks

i would suggest a buffet concept swimming pool could use much more water, make a combination with the restaurant, for drinks and snacks

the pool is nice and clean but it is cold so it's useless except during a lot of heat

the sauna and pool were awesome

pool is heated, lots of public space, parking is valet on street

lovely place, good service , superbe spa and massages

view from our room overlooking the pool was amazing

ordered room service, came without silverware; by the time it was brought, our food was cold

the facade and exterior are beautiful and it's nice to dine by the pool.

other rooms around guanajuato but was worth every penny especially when looking for a room with a spa bath

the wifi was slow at times, but when it rains in mexico sometimes this seems to always slow down

spa lovely

spa services are highly recommended

so clean, nice staff, spa was superb

wifi never worked throughout our stay

the two times we had breakfast, service was very slow, taking us close to two hours for the meal, as the staff was

the booking came with a free breakfast but i had to ask for it and my request was met with some skepticism

the hotel breakfast is superb, with a whole spread of orange juice, buns, fruit plate and a main course of

the room, the view, and the breakfast. the staff was great as well.

the breakfast was very plentiful and satisfying

room was very close to the on-site restaurant where breakfast was served, so it was noisy in the morning

location. friendly staff clean very delicious breakfast.

the free breakfast was super delicious, and we really felt taken care of

hot breakfast

the breakfast was good, but we would have liked to have more variety.

cost, friendly staff and 24 hour room service

wifi was really slow

good wifi

wish they had room service food.

the bedroom smell a bit weird and there was no wifi

my kids loved the hotel and the terrace since we stayed in the penthouse

my wife and sister-in-law could not stop raving about the basement pool and hot tub

need to improve service little bit since they didn t have pool towels and we only had one towel in our room to use

excellent hotel , brand new , the pool was great with the hot tub

the rooftop bar was closed

rooftop bar with stunning vistas

it would have been nice to have a bar available in the hotel before 6:00pm.

bar is awesome, i don't know why there weren't more people up there at night

special thanks to lorena, mariana, berenice, angel, gabriel, oscar, and gabriel at bar one

right in the middle of everything terrific breakfast will go back again, for

staff is outstanding especially the gentleman in charge of many things including breakfast best potatoes ever & famtasic bathroom

everything was great staff, place is comfortable and very historical. excellent breakfast..

delicious and filling breakfast

the breakfast, location, rooms, and service ud83dude0a

the breakfast was very good and being able to sit outside in garden area.

the noise level can be higher downstairs of course where the restaurant and bar are located

location was perfect in centro histórico,delicious breakfast included! clean, comfortable bed

the bar was classic, and the bartender made very good margaritas

breakfast ordered off the menu was very good

the pool was tiny and should bot be called swimming pool

next door bar played loud music till after 4am

they have a wonderful indoor pool and jacuzzi

the hotel has lots of amenities including a pool and a bar by the pool

there is a great rooftop type bar but it's not opened this season

amassing design of the hotel and view from the pool bar deck. great location.

the pool was was heavenly as were the comfortable beds in the well designed rooms

is an exquisite amalgam of the old and the new, and the views over the city from pool deck, bar and some room balconies is spectacular

the pool and seating area is beautiful with a great view and the bar was also amazing

and helpful, (and speaks great english), my room was fantastic, the pool area and rooftop bar are out of this world with comfort and views, and the location is just perfect - a 2 minute

room was licated right above the bar and it was incredibly loud till about 1 30 in the morning every day

first night the room was super noisy next to the bar until about 1am

th lovely city views) on the top level, which can be a little loud if you are an

you can only sleep after 1 am even though our room was so high up, the bar and restaurant was so noisy so if you had a room next door -

we liked the rooftop bar and nice view of the city

staff was friendly and the location was perfect and the spa and massage seccions where great

with the spa; yet none of the facilities are for free for the guest, in order to use saunas and pool, you need to buy extra package, i think it should be mentioned somewhere

*the room was very spacious

friendly helpful staff, love the have breakfast in the balcony of the restaurant, the food is good, great location, safe, cozy

the breakfast and the staff were great

having options for breakfast and the volume

the hotel's included breakfast is delicious

breakfast included was also a bonus

included breakfast was amazing

the breakfast was copious and good

lovely pool area and views of the city.

view, comfortable rooms, a nice pool to relax

beautiful pool, kind staff and wonderful breakfast! can t beat the location and view.

food for breakfast buffet, but we were on a time where it seems a very big group of people were on a church

room was very comfortable and very clean, and the breakfast buffet was beyond my expectation

parking is far from the hotel

parking is small.

is not parking in properly but they take care of the vehicle

room service cleaning hotel and location

you have to walk like 10 minutes to the car parking

and expensive room service, ordered some ice and salt and never got it then ordered drinks and i got no response,

room service could be improved immensely

food is good except no order was ever right both dining in and room service, i

location, room , clean, pool area

room service takes too long, food is really plain no flavor not good at all i personally was

the swimming pool was

pool

is great you can bring your own stuff to relax at the pool great offers for this

us a flavor she never mantion or show us a map of the swimming pool or the areas to play for the kids or tell us where the restaurant was

we were a little disappointed the pool but it was because of covid-19

was cold and rainy when i was there)

the pool and the staff

did not look like the pictures, we were not told it was under construction. never saw the pool.

we loved the deep pool

swiming pool