new modern hotel, super clean, friendly helpful staff, secure parking

parking was available and personnel were friendly

parking included

room service is also an option after a day of exploring the city

breakfast was amazing

excellent front desk personel and breakfast... well the restaurant is excellent

not big parking!!!

cheap budget hotel with clean and large rooms. they made an early check in possible for me.

design, rooms match the pictures, central location for exploring xalapa, free underground parking

netflix and wifi worked well

wonderful breakfast. hotel was spotlessly clean and staff very helpful. good secure parking.

wifi was practically inexistent in the room, only in the lobby ok

parking entrance a bit small but not bad.

great breakfast, very nice rooms.

the whole place and experience is excellent. delicious breakfast and good location

can't stay because no availability to get early room we sleep in the car with my kids and family then i want my booking cancellation complete my money back

the breakfast, was good , food is very good the personal is friendly.

the pool needs to be warm for early morning swimmers

the wifi is good

i arrived early and was given a room

the food of the restaurant combined with the hotel is good and the room service is available and free

breakfast included (received more eggs then normally offered) - hot water immediately available - (+) free continental breakfast (-)it wasn't clean room and bed blankets , breakfast was poor (a coffee and one piece of bread).

noisy, no continental breakfast.

-booking says breakfast is included but it is an extra 140 pesos per person

we had a great breakfast and it was a pleasant stay

the hotel offered a continental breakfast that was so average

the facilities are pretty average, the breakfast isn't worth

also, booking description for gym is not quite accurate, it's good fitness centre, but no weights as stated

because of the covid19 pandemic, the gym only had cardio machines and not a single dumbell

full breakfast included

they also told me the advertised gym was closed - but after i argued they let me use it

staff are super friendly and the breakfast bar was perfect for our needs

breakfast was pleasant and restaurants and caxa

the pool could really need some fixup

able to offer salad in the evenings and having more extensive opening hours

wifi didn t work for few days on my floor and they didn t fix it despite repeated

sstation) is very close

free wifi was very spotty and often did not work.

reliable wifi

great hotel bar next door serving decent food

from the guy at the front desk who helped me with my early check in to the guys at the restaurant and the housekeeper, you're all amazing

location, comfy, parking. a/c

swimming pool is big and deep in one section which i love - bar at the pool very nice - staff friendly and

swimming pool is big and deep in one section which i love - bar at the pool very nice - staff friendly and attentive - great value for money

there was a lot of noise from the pool. it started at 7am

sic and people screaming).

in the pool - not the hotel's fault

good wifi all over the hotel

rco not there

the parking space is limited and hard to park when is full, but you can ask the person in charge to

wifi did not work, door handle coming off, no room safe, light bulb in bathroom falling out of

all was perfect. wifi exceptionally great amazing staff, super pretty hotel

wifi didn t work in the evening and was hard to communicate with limited spanish

hotel has good location and good parking lot, also reception has good service

room service was effective and fast

the staff qt the parking lot is not as helpful as they can be, and in fact you cannot park yourself

the place was good value for the money, staff was helpful and the wifi was really good.

i liked the gym and the outdoor pool,

pool water was ice cold

the pool was dirty the stairs of the pool was broken, they need to fix that too i notice

but the schedule the pool was very limited and the staff was rude

has a nice location, the pool is lovely and the rooms are spacious

very pretty boutique hotel, comfortable room, good breakfast.

the breakfast wasn't good, either

not clean, the service was awful, it took 1 hr for breakfast when it was only eggs

wanted a hotel with a relaxing pool and air conditioning and where my emotional support dog was welcome

it was clean, nice, pretty, in a safe part of the city and very complete (pool and gym).

pool is extra small

it was clean, nice, pretty, in a safe part of the city and very complete (pool and gym).

the pool is closed, the air conditioning unit extremely noisy

breakfast was terrible

free laundry

the breakfast

breakfast

the breakfast also was good

the breakfast was maybe a little bit too simple.

cleanliness and staff courtesy. breakfast was great.

breakfast very basic

breakfast did not impress me