we love the pool and hot tub

room was clean, spacious, bed was comfortable ( king sized bed slept adult and 2 kids)

very poor fitness room

great restaurant bar in the location, spacious room and comfy bed

the kids loved the pool and arcade

swimming pool was unclean

clean and good breakfast and coffee. my favorite place to stay.

very friendly staff! rooms were big, beds were very comfortable. large selection for breakfast.

no hot tub and pool was very cold. no towels in pool area.

the pool was under construction but usable

didn't like the breakfast

pool was not heated as stated online. other than that it was great!

continental breakfast was an added plus

everything but the breakfast

the breakfast left a lot to be desired the sausage taste undercooked and the eggs were cold.

free breakfast

the breakfast was the best i've seen in this kind of setting

the ground floor, working on the swimming pool, gym

pool wasn’t working

pool water was very cold…

our room needed repairs by the whirlpool

kitchenette would be more useful if it contained a few plates, cups, glasses, utensils

no pool or breakfast due to covid

great price, delicious breakfast, and helpful staff.

no pool or breakfast due to covid

loved the warm pool

the pool was very small. and the rooms had a lot of furniture for a smaller space.

the pool, location, price, cleanness, most of the staff, the layout

breakfast was great! clean, comfortable, quiet and close to a lot of great restaurants!

pool

breakfast was good. good location for me.

they had laundry facilities which i haven't seen before

price, breakfast, convince and clean

parking was a nightmare, the bathroom in the room was tiny, the breakfast did not have a lot of options and no meat like bacon or sausage

breakfast was good

bar with a live band

also, the new bar & restaurant ari'z, which is attached to the hotel, was amazing

and the breakfast was honestly the best continental hotel breakfast that we have had since covid

let's kids be able to feel some freedom

blan kids drinking on our floor till 3am and your staff went up 3 times no one called police i am going

the pool was pretty chilly but still swimable & the shower drain didn’t seem to work properly.

rhonda in the bar took good care of us even when she was very busy and keeping up with a rowdy crowd of drinkers

pool was closed due to covid (the sign on the door stated this

and bar have sat abandoned since before the virus

no covered parking, the hotel is drafty and the pool isn’t open due to covid.

great pool for the kids. close to shops. clean room

very clean and quiet.easy access. great breakfast.friendly front desk personnel.

the room was very clean, breakfast was great, and love that they had a shallow pool

my kids loved the splash pad at the pool!

breakfast was your typical hotel breakfast

nice pool and outdoor area and bar/ restaurant. conveniently located for our needs

was under construction at the time and the pool was small and packed with people

friendly, clean, comfortable, bar is nice!

hot tub , bar & restaurant

does the pool close when there is no lifeguard on duty

pool, kitchen

of the pots was not clean in the room and with the kitchenettes, depending on who is cooking, smells of a various sort will permeate the hallway from

kitchenette in the room was nice.

there was a laundry for washing clothes that was reasonably good

i really enjoyed having a full kitchen. the room was very well arranged for the space provided.

staff were so helpful! breakfast was great!

perhaps better selection for breakfast, but it was perfectly fine.

she covered the front desk, took care of the breakfast, scooping the snow, and answering questions

the staff was supper friendly and accommodating. my girls enjoyed the pool.

great stay for the price! good breakfast and outdoor seating!

the room, in fact, the whole property was very clean. great hot breakfast.

the best part was the staff. super friendly and accommodating. the pool was nice.

more breakfast choices. a little more plush mattress. room was very good though.

good breakfast area, kept clean and well stocked.

it was nice to have the option to use the pool and the fitness center

the location was convenient, the pool area was nice and the staff was friendly

the rooms were clean and spacious and the gym was first class

my kids had gone to the pool and texted me that there was a pile of garbage including a bandai sitting

kids loved the pool, will for sure stay again

loved the room, pool and gym. super clean, nice and new feeling!

were only 3 pieces of cardio equipment in the gym and no weights

they need to advertise that the gym is closed due to covid.

gym was small but okay

the pool/hit tub area was very nice (tropical mural paintings added a lot of character)

my family (siblings) booked the hotel in waterloo and their pool was out

good location, large bathroom, good breakfast, nice and clean

rooms were super clean . people were really nice . they have a very good breakfast.

the views, friendly staff, very clean, pool was fun too.

the pool area say it closed at 11pm and it was lock before 10pm

pool is small the chlorine was so strong it was hard to be in the pool room, there is no hot