the service at the pool restaurant was a little slow

the spa was very crowded. the massage and facial were mediocre

was clean, great location and close to our gymnastics meet

golf courses

as mentioned before, we were not prepared for more upscale dining and all there is was an on-site bar with prices to match a country club, a high end chop house (again as expected for a country

the staff is courteous and caring, the facilities are always very clean, and the complimentary breakfast and cookies during the day are perfect

the snacks available were great. traveling with kids made it convenient.

i think they should extend the kids hours if there are no adults waiting

the pool

room was extremely clean, and the breakfast was great

the pool, the friendliness and helpfulness of the staff

the pool was cold, needs a water heater

location. access to the mall. kitchen area in the rooms

we loved everything about the room, the gym and the pool!!

the pool was cold and the spa wasn't hot/jets didn't work

the breakfast was the normal hotel breakfast. the dining area was very comfortable and clean.

to covid restrictions on buffets, breakfast was a to go bag w fruit, small pastry, energy bar and bottle of water

awesome breakfast!

i had to leave before breakfast

improvements since our last visit, nice breakfast area

parking spaces were limited, with many assigned to diamond members, mind you these spaces were

limited parking with ample lighting.

not connect to free wifi

were really just staying to sleep but we loved having such friendly faces to greet us and having wifi was super helpful

other guests that were at the pool opened a door to smoke.kinda tacky to not watch the kids

service and pool

son and i enjoyed the pool and breakfast

it is also nice that there is a decent gym downstairs

wish i knew the pool was closed before my check in, but i’ll give them a pass due to covid.

cards didn’t work at the pool, had to have someone let you in

the pool was a bit cold

pool was closed there was no working wifi the fitness room was closed

the pool was amazing and the breakfast was delicious

pool was dirty and equipment in the fitness area was broken

no internet as offer pool was not in use fitness room was not in use

pool and hot tub was wonderful! family had a blast!

excellent breakfast included daily and hustling staff taking care of the the area, nice indoor pool and spa and other

i love the location, price , pool area, staff.

fitness room and pool seemed clean and nice- small side, but nice

great hotel in all ways, no complaints. loved the hot tub and the great free breakfast.

kitchen wear, pots and pans

the bed was great and kitchen in my room was nice to have

convenient if your on a longer business trip and want to live like at home with cooking and doing laundry

very nice location, the kitchen in the room was a surprise, but welcomed!!

beds were very comfortable, the hottub and pool area were nice

we had issues getting room service due to a shortage in cleaning staff with the holiday, and the pool lawn chairs were in such disrepair that it cut our kid's

had to pay an additional fee for early check in despite selecting the early time on the booking

we liked the outdoor pool

pool was dirty and when asked for more towels was told they would bring them to room and never

breakfast

breakfast was great and housekeeping did a great jog on cleanliness of our room

the entrance to the parking. it s deplorable

parking lot is atrocious!

breakfast was nice staff was frindly

the staff was exceptional! the room was quiet and comfortable. my son enjoyed the pool.

pool hours not great for kids

kids loved the clean pool. beds were very comfortable. room was wide, cozy and practical.

it has a great view. parking was accessible and convenient. ground well maintained!

breakfast room could be larger

room wasn t cleaned my kids were all excited and opened the drawer to find a bag of drugs!

located close to restaurants, fast food, casino and gas

location waa grear. plenty of restaurants nearby as well as a casino. staff was great.

i was placed in a room next to the laundry room where a pump would kick on every 45 minutes so i had to get my room moved in the

easy access. convenient to casino and food. close to robins theater in warren.

breakfast was good and check in was a snap.

beautiful view from patio off breakfast room

the room was so comfortable that we almost missed breakfast

good indoor swimming pool

big room great breakfast good location

breakfast was good. friendly staff.

i love the swimming pool and jazuzzi

to find, room was clean, bed very comfortable, and breakfast had nice options for various palates with comfortable space

i love the swimming pool and jacuzzi

the only thing i didn't like was the breakfast choices.

after a long drive, i go to the jacuzzi and pool. it’s clean and so relaxing

parking was easy

great breakfast but i would prefer if you return to buffet style to speed up the process.

rooms very clean, pool nice and cool not hot and over chlorinated. breakfast good.

clean and breakfast was good

it was clean, very well priced and we had a terrific breakfast. everything you could ask for.

told that there is a concert in town and they've been booked for months and we can wait at the bar for a table but that wont be til 9

the staff was great i called for an early check in and they made sure it happened for me

sink in bar had dirty finger prints (maybe chocolate) on the faucet handles

old building with character, free coffee in lobby, peloton bike in the gym!

no pool or hot tub. we also wish the bar was open later and breakfast was available later too.

(didn't smell laundry being done

great location, breakfast was fine and a subway nearby was helpful

needs more breakfast. lol.

parking was easy, and we had a good night's sleep during our visit

except there was some garbage thrown in the parking lot that looked to be there in the early morning

kids love the pool and they let me check out

kids love the pool and they let me check out

booked a room with a whirlpool in it but the room i was given had no whirlpool

very clean, good hot breakfast, friendly staff!

friendly staff,family friendly,delicious breakfast,room was clean and bed comfortable

were able to accommodate an early check in, at the last minute

breakfast was delicious and versatile, there was something for everyone

great breakfast, clean room, bar & meeting areas

clean, updated facility, variety of items for breakfast, good location for travel

very clean, bed was very comfortable, breakfast was very good

cleanliness and quiet. the hot chocolate bar was a hit

the pool

very clean. friendly staff. proximity to golf course.

golf course on grounds was a plus

the pool was just mediocre.

the pool and jacuzzi. the cookies offered daily.

the large warm swimming pool is what has my family coming back

isn't a criticism of the hi, exactly, but my rental car was vandalized in the parking lot during my stay

the pool and the room. the cleanliness.

bar and breakfast staff were all very friendly and nice

continental breakfast was minimal, not much variety

breakfast was good - staff was excellent - check in was excellent

elevator and the breakfast had little to no options just mostly black coffee and different types of breads

limited breakfast items and juice machine broken

my only complaint would be that there was no beverages for the continental breakfast

the mini kitchen was a plus

firestone are allowed to have screaming migraine inducing kids in the pool area for hours while parents on the phone, making it unusable for other guests

room that was not that clean and you could hear the room across the hall with a bunch of noisy kids

love the layout of the rooms when traveling with two small kids. service was excellent.

love the layout of the rooms when traveling with two small kids. service was excellent.

we weren't told the pool closed at 8 pm

beds were comfy, room was clean bathroom was very nice and the gym and breakfast were great!

pool smaller than pictured, other guests let their kids scream and run the halls all night

room was clean and breakfast was great

clean room, comfortable bed. kids loved the pool.