the staff were very helpful, the room was good, the food in the bar was excellent.

been here it s very convenient on the cross spain route clean comfortable and nice easy snack bar at reasonable

we didn't want to go down for dinner so we found the hotel room service menu and chose a

good bar and restaurant

friendly staff at reception and restaurant but bar staff a bit abrupt

the room was very clean and nice. the bar and restaurant very good and the personnel very nice.

as we are only stopping overnight we eat at the bar but excellent value and good food

location to visit places around burgos, family room with some privacy for kids / parents, surprisingly good restaurant

a very nice bar downstairs with food available

although restaurant didn't open until late the bar snacks menu was excellent; good value and choice

very nice. second time we have stayed at this hotel. lovely pool great food and clean rooms.

great restaurant and bar where you can get all the meals, and a very cute store with their products

fantastic indoor pool. wonderful staff. historic period and quality furnishings.

hotel is beautiful, the personnel is great and very attentive, the restaurant and the bar are nicely furnished and the food is good

the swimming pool and the green landscapes made us disconnect completely despite being so close to the

- large private parking area - a few minutes away from burgos (by (+) exceptionally quiet location, secure on site car parking, very comfortable and well equipped bedroom with en suite (and bath (+) parking is very secure, and the nearby burgos cathedral is definitely worth a visit

the bar didn't provide any snacks or tapas of an evening - it was the restaurant

opening the window led onto a noisy balcony which was used by bar customers

english tv channel on tv to watch at night in bed the bar stools a bit high to sit at although tables and chairs are provided outside in nice weather

there was a bar but not always open

the staff at the bar and cafe could be a bit more accommodating to clients who don t speech spanish

we have inter communicated rooms so very convenient for our family of 2+ 2 kids

tried to get ice for the room for a pre dinner drink and was told no ice until bar opens at 8pm!

staff was amazing, we had four little kids and they were great to them, got us all rooms in same corridor, made breakfast an easy

the bar hours were not accommodating to pre dinner cocktails

bar closed after lunch until dinner

bar and bar staff

the room service dinner and buffet breakfast were very good

room service advertised in the room as 24/24 but, in fact only available when the restaurant is

setting, very comfortable beds, spacious room, great shower, good room service menu and very reasonable cost

there was fresh water and jars of candy for a little nibble by the reception area, and a bar and a nice place to lounge

no room service

room service was prompt and nicely presented

the room service had very few

great location, room spacious and good wifi

wifi fast

breakfast tea in the room or kettle, heating doesn t work, paper cups, no fridge, no spoons, no room service, feels very budget

staff, amenities in room and the bed. secured car park including ev charger free of charge.

cons: small gym; no ironing facilities in the room

the gym was slightly disappointing.

there was good parking with use of ev charger & easy walk into the town centre

having a bath food selection for breakfast no laundry service in overpriced

very expensive laundry

wifi was inconsistent.

pedestrian area so perfect for kids

laundry list could be clearer but that's such a small thing.

excellent breakfast and good wifi

poor wifi

was big parking available / ev chargers quite friendly staff walking distance from many touristic

wifi unavailable in room

small bar area not often staffed while we were there

great bar

clean, bar right in lobby, just across bridge from center

tried food at the bar that was part of the hotel and i am pretty sure it made me sick

very quiet hotel with a bar on site

nothing all was good restaurant bar downstairs very convenient.

the breakfast was better in the bar as in the restaurant (breakfast buffet)

no room service available late night and no drinks available at the room

30pm and there was no room service either

gym was not well equipped just one basic equipment. breakfast buffet could offer more choice.

gave us a very nice room were we could easily accommodate the extra bed and cot for the kids

modern, clean and comfortable bed. parking including ev charger.

couldn t get the wifi to work

wifi not very reliable.

comfortable beds, very clean, black out windows, great location near plaza, good wifi.

free wifi internet worked well the breakfastbuffet was good with good choices but

no fridge / drinking water in the room, no bar and no lounge

the location is amazing, the room is clean and has the breakfast in time and is good and the bed

really good buffet breakfast

croissant with confiture accompanied by a small orange juice and a coffee which we ate in the bar was

we ate in the restaurant at night which was only 15 each and in bar with log fire burning as it was -2

location and nice bar especially for an early breakfast

for a bottle of cava in room mini bar which we didn t have, didn t even see one in the fridge

busy road no bar open

lady on the desk allowed us an early check in with a smile

hotel cafe and bar only open till lunchtime

the bar was disappointing. no red wine.

very central, early check in 13.00 very nice and helpful staff

nothing really. bit surprised the wine bar didn't have any sherry!

need more attention to detail in the cleaning and better wifi

however the bar staff were very good and the food was very good

excellent wine bar with access from reception area

no 24h room service

it was smaller than expected, room service was closed and there was no coffee, getting in and out of the parking lot qas a bit of

the views were incredible and the room service options were amazing

covid measures in place, room service was ordered in from an outside source

room service. couldn t order dinner until 8:30pm, late when you are starving.

clean, good wifi

wifi great

easy free parking

easy parking

fact that they have removed the underground parking facility

fab bar dog friendly location was ok will definitely return

the wifi was good in the room

beautiful room , very helpful staff, great value, nice bar too .

were not offered any wifi password

is good, room is clean and furniture is new, breakfast is cheap, tv is fine and it has free wifi

bar still open for well earned drink

have to have what is available in the bar for breakfast, bit limited especially if you do not speak spanish

has a restaurant but didn’t seem to open but the snack bar had a goo selection to offer

bar food was standard but very reasonable

friendly but dogs not allowed in bar or restaurant so caused a bit of a problem as if it's pet friendly you expect dogs to be

translation on menu no information on room service phone to reception not working noisy next door no international channels on

for our overnight stay , great bar with good food and the staff were very efficient despite being really busy

the hotel had a real premium feel, work large, very well appointed rooms, a great bar area and fantastic restaurant

staff were excellent and the cafe was great. we used room service, which was excellent.

property was easy to find with plenty of parking

only bar food available

ease of access, close to motorway, dogs allowed in bar area. friendly staff.

food available in the bar was simple but filled our need, there is a restaurant just up the road which is walkable and we

food and drinks were much too high exstortionate they just think of a number and double it the bar staff were

wad a little hard to understand don't know where it was or anything only saw cake on bar no juice or breakfast items so we didnt bother having

the possibility to chose, the staff was nice and was able to accommodate our kids.

large room. had a bar what more could you want

to find, nice bar and excellent restaurant

parking good, bar and restaurant on site with local spanish menu, menu del dia with wine only 12€room fine and

staff, food, cleanliness all amazing. dogs allowed and ev charger

modern room and bathroom and cafe bar who were very friendly and served good food

lots of parking available with its own restaurant and bar on site.

small bar on end serving the locals but beer good and and a nice breakfast there

wi-fi a bit patchy in rooms, but adequate in bar and restaurant area.

the bar at the front of the hotel is well used by locals and travellers