the room was nice and cozy. the pool was warm. the breakfast options were amazing.

clean modern bathrooms continental breakfast indoor pool safe area parking lot was well lit

great breakfast

staff and breakfast were great.

very clean and nice place to stay!!! breakfast was great!

like when you accidentally leave a load of wet laundry in the washing machine

and accommodated , any needs, or questions, didnt get a chance to take advantage of the indoor pool and spa, but this time oh yes

only complaint i have is they put so many chemicals in the pool my husband's & i's eyes burned sooo bad even before getting in that we left in 5 mins

nice pool and hot tub. very clean and convenient to the city. very good value.

to wait 10 minutes for housekeeping and laundry people find the front desk clerk

no breakfast, but they sell breakfast items. our room has a kitchenette.

kitchen and bathroom floors were sticky

supplied kitchen, large work area, large closet, etc

was nice to have a separate “living room” and kitchen

kitchen was supplied with the overnight stay

breakfast could have been better.

diana and luis was wonderful, the breakfast was diverse and nice, the pool was satisfied.

the kitchen staff was pleasant and the breakfast offerings were very good (sausage, toast and omelets,

the food served at breakfast was under cooked.

my kids loved the halloween decorations in the lobby-it was a nice touch

the pool was clean and had later hours that

room was clean, pool and hot tub open until 11

the inn also provided free shuttle service

nice pool for swimming

my daughter ( myself ) accidentally left her 'george' monkey at breakfast

were disappointed to see the extensive use of styrofoam products in the breakfast area

the shuttle that takes a guest anywhere within 3 miles is fantastic

the 24-hour airport shuttle is great for early morning flights. very quiet.

it was close to the airport, and we could park our car there while we were gone and the shuttle took us to the airport and picked us up

pool was loud, a little dirty and very cold

nice breakfast and very clean

pool was cold

staff, rooms, swimming pool ,breakfast

breakfast

and everything so nice, free laundry for hotel guests and nice breakfast and swimming

was very clean the staff was great and the breakfast was good we stay here everytime we go to the casinos its close to all 3 of them i highly recommend staying

the vicinity to our events we went to and the casinos. we had enough rooms for everyone.

toast, there isn't actually french toast but the breakfast is great, half hot half cold and the pool is wicked sick

great staff and has a gym and indoor swimming pool

my room smelled a bit musty, but i was near the laundry.

friendly staff, nice clean and comfortable rooms, warm pool and spa, great tasting food

great rooms good view nice pool and great food

breakfast and staff phenomenal

nice location near casino

very close to the horseshoe casino

didnt know it was a casino but that wasnt a problem.

the staff was great, the pool was good for the kids, the view was beautiful.

much dirty, pool is dried out under maintenance the room was badly maintained

breakfast was great, and the bartender in the lobby bar is a wonderful person.

swimming pool room was too hot and the weight room stunk

this hotel - close to horseshoe casino - breakfast is great

this hotel - close to horseshoe casino - breakfast is great

location-breakfast-staff

staff is always friendly, both check in and breakfast staff

guest laundry not available

breakfast could have been better, but i liked that they didn't run out of food and quickly

friendly staff clean smelling rooms!close to casino

spa not working but still good time.

close to casino

location a bit out of the city centre, but close to the casinos, so that’s good.

it was loud at night with kids running in and out of rooms and a mom with a big mouth yelling 'til about 1:30 am

kids enjoyed the pool

also the kitchen was closed from breakfast until 5 pm, which was annoying

no hot tub/whirl pool in swimming area

very convenient to i80 and plenty of room to park vehicle with trailer

when we went to take kids to swimming pool, large group had set up in the pool area for a party with food and pretty

to sleep i had to work the next day but kids were running and screaming up and down the hall until after 3 in the

pool water was freezing. kids could only be in few a little bit. very unhappy kids and parents.

kids like the pool

a nice place to stay close to the casino's and they will call the shuttle for you

person at front desk so sweet- asked us about preference of room(floor?, near pool, etc)

of the location has so many sports venues near, there were a lot of teen kids on teams making all sorts of commotion

many unattended kids at the pool

friendly, helpful staff with good hot breakfast in the morning before we continued our travels with easy freeway access

every day the workers kids was in there swimming. so we had a hard time to get in there to swim.

no room service as they stated they had

offer deals but when you check in do not seem to honor overcharge for room and no room service, advertise restaurant, what s in the casino

smoke in the casino. casino bar very slow. slots not friendly.

was upset that my drink ordered at the casino bar had so little crown whiskey in it , that i couldn t even taste it

did appreciate that everything was very quiet - did not hear other guests or room service

breakfast, good machines for guest laundry, comfy room, best price in the area for the night i stayed, close to a great coffee shop,

kids had a good time at the pool

guest laundry at one machine.

the pool was clean and warm

we didn’t get a chance to eat breakfast was still sleeping

rooms were great size and i love that it had a separate living area/kitchen from the bedrooms

the pool and spa were wonderful

breakfast was very good and easy to get.

room 520 was beautiful, had 2 separate bedrooms, full kitchen

she even went to the kitchen to get us hot water and hot chocolate packets for us to enjoy before bed

staff was great! gave us an early check in which was amazing after a long 2 days of traveling!

the window was open on the 3rd floor and maybe bc they knew it wasn’t working, but with little kids, i could see it as a hazard/safety issue as the screen didn’t fit very good

room was clean and comfortable, the breakfast was good, and the staff was very friendly

didn't eat the breakfast as we were fasting before mass

continental breakfast was perfect. all the things you need and nothing over the top.

kids found an m&m and a cough drop under the bed so checking underneath the bed would be a good

friendly shuttle service,staff

breakfast was not so hot.....

the elevator and the washer in the laundry room need to be better taken care of.

woke up kids and adults

i was very disappointed that no one could get the wifi to work

the breakfast buffet was a surprise didnt realize the hotel provided free breakfast

room service shut down due to inclement weather

free shuttle service was awesome and the staff were great

right next to casino!

i did not do room service

gave this a bad score because although the facility was in good shape, i requested an early check in because i had an appointment to be to at 3

gym i hotel was the best hotel gym i have seen

we stayed 3 nights,no room service

the pool and gym were very nice. convenient to have a restaurant on site.

you pay for parking and you pay extra every day for the water park.

loved the water park

very spacious and clean, sad water park was closed

the free shuttle to the zoo is awesome

grandkids loved the water park and the restaurant

wasn’t the best it was very salty (and i like salty food ) and their wasn’t many option for kids on the menu luckily my daughter isn’t picky

even at the pool

room service was extremely prompt

loved the bar downstairs & having so many entertainment options close by

fitness center was better than most hotels i stay at

overall great experience shuttle driver was great!

pet friendly, flat pet fee, sexy room, friendly and helpful staff

excellent gym

breakfast made to order selections available daily plus buffet on weekend

shuttle driver was amazing very helpful and professional

the restaurant/ bar did not meet my expectations as well as the hotels lack of pool/hot tub.

no breakfast included and the bar is just a few seats at a counter and was unattended.

no shuttle service to downtown bars/restaurants; shuttle only runs to the airport.

the breakfast sandwiches and the bar were amazing. the location was perfect for our plans.

good location, even in the winter it was a somewhat quick walk to the old market bars

we had a really nice stay. the whole family loved the pool!

pool water temperature too cold.

the pool deck needs to be kept cleaner.

not the resort i’d like to stay longer than 2 or 3 nights but the pool is useful with kids

fitness room, pool was clean and at a great temperature

the room was roomy & great room service.

parking lot was hard to find. all restaurants seemed to close early.

the pool could been a little nicer and warmer

pool area

wish that they would let you know that you can only get food from sports bar mon to wed

kids were running around everywhere, so if you don t have kids, you might want to stay elsewhere

fulls were just not quite big enough for adults with older kids

breakfast was great, loved the location downtown, room was clean, friendly staff, nice pool

obably due to covid, which is understandable) but we didn't realize til the morning when we

love all of it esp the breakfast

two bathrooms, a kitchen and complimentary breakfast made getting where we were going so much easier

big breakfast with large dining area

clean, free breakfast and location.

loved the shuttle bus

for kids to do, valet parking charge and service, room was small, sofa bed uncomfortable, temperature

pool area is little run down it was still ok to swim in but it was not as nice as the rest of the

breakfast was great a lot of nice options

gym equipment was faulty and functioned inconsistently

spacious rooms with all of the amenities one could need, beautiful common area with a great breakfast, location right in the heart of the historic district with many restaurants within a few

thing i did notice the pool area vents, didn't know it was mold or dirt in and around the vents

description of room said it had a coffee maker and there was none, we ask room service for one and never brought it

the hotel has opened their bar and restaurant, it has not been stocked with a proper wine section

the free shuttle was so nice

no room service everything closed

the cookies and brussel sprouts off the room service menu were bomb

location was great shuttle and valet service were also wonderful

finally after calling the kitchen/room service some one answered

the elevator and gym were both very small and had a odor

front desk staff the bar and restaurant stayed open

we walked 5 minutes to the playground and it was brilliant for our two kids with the closeness

gym

hotel shuttle service

bar was cool but the drinks we not very good

staff was super friendly and helpful, monica at the bar was amazing

their bar should be open in november and their restaurant in december, but they provide a shuttle to take you to dinner and pick you up so it was very nice and they offered cocktails as we

the young man at the bar was outgoing and so nice, also the doormen were courteous and friendly

it would be great if the roof top bar could be expanded to three times its current size to be able to serve more hotel guests - its

only thing i would say to work in is at the bar i ordered 2 different drinks

the bar vibe was fun and lively

bar was closed and parking was rough, but super lovely stay, kind workers

no pet fee was wonderful

bar staff was excellent

bathroom sliding door was so heavy my kids couldn't shut it (and took me a minute to get it)

the front desk staff gave us (3 rooms) an early check in so we could dress and be at the venue at the appointed time

i really enjoyed the lobby bar and the food and service was excellent

the bar and the all the staff including cleaning crew

just needed a microwave to warm up my kids milk

wonderful pool area for the kids

wonderful pool area for the kids

may have been because of the pandemic, but we chose to not eat breakfast at the hotel

the requirement for wearing gloves to pick from the free breakfast bar was great

breakfast was good, laundry price was higher than i expected. overall stay was good

,size of the room, and accommodations like the microwave and fridge, free hot breakfast, indoor pool

they have a free shuttle for around the city and to the airport

also enjoyed using the gym which was newly equipped

breakfast too late ud83dude41 6 am is good time not 7 thank you

our room was spacious with a sitting area and a full kitchen

i loved that it had a little kitchen area

no bacon with breakfast

the staff is wonderful, great breakfast, location

bed was comfortable, and the pool area was fantastic

loved the grab and go breakfast sandwich, and lavender latte was delicious!

breakfast was very good.

com breakfast pkg is an very valuable

too small of hot tub. a swim up bar would put this place over the top!

breakfast was terrible, undercooked, bacon, cold, scrambled eggs, and hard potatoes

the pool area was nice and breakfast was good

checked us in but gave us very little information on the property or about the breakfast

breakfast was very good and everything was presented well

pool needs to be warmer!

the pool area was also nice and clean, but water was chilly according to the kids

2nd home2 stay now where indoor pool out of service. deal breaker for my kids

additionally, the breakfast had a wide assortment with a few hot items available

covered car parking, fitness center, decent breakfast

coffee, kitchen

fyi, the kitchen *does* have an oven, stove, and microwave

i couldn't find the laundry area that was shown in the pictures even after i asked the desk for directions

only thing missing paper towels in the kitchen they didn't have any but gave us knapkins instead

big kitchen and alot of counter space in the bathroom area, kitchen also had pots and pans, - the pool was very clean aswell

pool, hot tub, fire pit

i seen nothing but good everywhere they had a bar with a server

need to clean up around building. the bar lacked adequate beverages.

always friendly and it is nice to have a bar right there

the bar that served food, the pool, the cleanlinessud83dudcaf

pool was open and used by several guests, included a chair for disabled to enter the pool with

nice rooms and pool area

the 2nd night there was a lot of noise from kids and at 11:00 quiet

shampoo, large parking lot, soft bed and sheets, and i completely forgot there were screaming kids across the hallway; it was that quiet

would have liked disney channel or something more for kids to watch

location & clean pool

enjoyed pool, appreciated that it was open

we did not use the breakfast option but i am sure it would be great

great location, nice pool, firepit and grill. loved the bed and the kitchen.

clean, comfortable beds. liked that it has a kitchen.

ants in the pool area

very new. nice pool. close to a lot of restaurants and activities.

wish the pool had a hot tub

only downside i could even think of is that the pool is a bit small, but we had it to ourselves when we used it so i couldn't complain

i enjoyed the style of it and the great parking

nothing about it even though there was a covid-19 update on the website just failed to say no room service or breakfast or pool closure

the pool area is small and not very family friendly.

there was one staff working breakfast

everything was really nice. we enjoyed the pool the beds the mini wet bar. the staff was amazing

the air conditioning was very cold, as was the water in the swimming pool.

the gym is small

free laundry was nice, great location, friendly staff, the kitchen was nice and convenient

the breakfast was very good room was clean and more than efficiently equipped pool was nice

the food for breakfast was awesome.

no linen service -- had to go get towels for bathing and pool

size of room, ability to cook and indoor pool, free laundry facility, evening meals (of sorts)j, breakfast and breakfast hours

the breakfast was warm n delicious. staff so friendly and curtious.

clean rooms, comfortable beds and good breakfast

modern, clean, quiet...good breakfast

the breakfast was great. and the staff is amazing...so nice and friendly

breakfast was very good with a nice variety

breakfast we had spoil skim milk

pool was small

wanted to relax in the pool/hot tub but there were many children playing til 9:30

whole place was very clean, parking lot was well lit, it was quiet, the pool and hot tub were really nice and even had handicap accessible entry (though one was not

more fruit for breakfast

cleanliness, breakfast, everything

clean, large, enjoyed kitchen, breakfast was good.

spacious clean rooms with kitchen, comfy bed, awesome t.v.. the 'welcome.viv

think they should serve hot food on both sides and serve breakfast on both sides during the week

great value, full kitchen in room, clean pool

it was a very large room that allowed us to entertain our family the breakfast was great

the indoor pool is nice, they have a very good breakfast set every morning and the staff are always friendly

the wifi also did not work most of my stay

no room service

great service and breakfast was great

nice big rooms with comfy beds and pillows and a full kitchen. excellent and very helpful staff!

it was clean,comfortable and the in room kitchen was great.

we weren't offered breakfast.

wasn't an atm or bill changer for laundry and vending

the full kitchen and sitting room.

room service was excellent. room was spotless.

also the pool was a bit

great location, pool was perfect for kids, room was cozy & cool

plug in for coffee pot did not work; no information concerning amenities available in room; no room service menu or prices

great value, nice amenities and gym

very comfortable, responsive friendly staff, great breakfast.

clean, nice pool and great breakfast

breakfast was good. location good

pool is kind of small.

the breakfast was also great

breakfast was below average

and breakfast; waffles and syrup, but no eggs, bacon or sausage

breakfast including egg, freash fruit etc

nice pool and spa

the vending machine prices. possibly more choices for breakfast.

the pool was absolutely freezing, kids could not even enjoy it

space only problem was room service didn t get coffee person wrote down room wrong room number after 2nd call ended up

that the bar and restaurant are open it would be nice to have the room service menu in the room

the kids loved the indoor/outdoor pool

had a nice dinner and walked back to hotel bar and had a nightcap

pool was closed for covid but fitness area wasnt

fitness center was fine but could add more equipment. however it was totally adequate.

fitness room was excellent

wish they had a pool!

the laundry machines, makeup towel, staff

stuff was nice. room was very clean. the comp breakfast was great as well.

could have a pool

i love that spa jacuzzi. everything worked on it. i will definitely be back.

nice place, staff was great, great breakfast, really like having a gym area with real weights

room was perfect size and breakfast was a huge bonus

breakfast has always been good at hampton inns

while we enjoyed the stay overall, we booked knowing the hotel had the pool for the kids

updated, many amenities, pleasant staff, and there were gluten free options for breakfast

breakfast was amazing, shout out to the gentlemen who prepares it, thank you very much for the

price. location. breakfast in the morning

the breakfast was awesome

wanted a little getaway with a spa tub and down time

breakfast was great, many options!

had a little kitchen with fridge and freezer

the fact that it has a full service kitchen in it is a huge bonus

noisy barking dog (room nearby) & noisy small kids (next

we loved the full kitchen

breakfast was meh.