when the pool opens

10 of us only had sets of towels for 4 people total 2 per room and we stayed overnight and had no room service the next morning like new towels garbage out nothing

hardware was missing, bathroom faucet didnt work, ceiling looked like it had water damage, wifi was down

wifi never holds a good connection!

type of curtains to block out the lights from the well lite parking lot and street for it is hard to sleep when you are on the fifth floor facing the street

pool was very small

the coffee and breakfast was delicious

the pool was really clean

very new, good breakfast, quiet.

everything. the staff the breakfast. everyone made you feel at home.

desk stafff was so friendly and were able to accommodate an early check in

main reason we stayed there was for my kids to enjoy the pool and sadly we had to cut or pool time drastically due to the temperature of

on the second day we did not even get room service

room service was excellent. room was spotless.

they did fix it by the time we left and our kids swam but their cousins couldnt join them

everything was great except for the bar prices!!!!

the bar that served food, the pool, the cleanlinessud83dudcaf

modern hotel room with a very warm heated pool that made up for the lack of hot tub

they do not have a restaurant inside, but they have a bar and snake area

always friendly and it is nice to have a bar right there

didn’t get to use the pool cause my son had heart surgery and can’t get his incisions wet but when we come for his next

the kitchenette was well stocked and clean

great value, full kitchen in room, clean pool

room; lobby decor, gym, free parking, blackout shades,location, and night supervisor does his job

best included continental breakfast. great social area in the lobby.

pool small and with screaming kids, very noisy, not usually any pool towels available

only pork options for breakfast

went to the hotel specifically for the pool and when we got there it was under construction.

kitchen and lg frigerator with ice maker

pool was down, we brought our kids to play, and although they were allowed to go to the courtyard next door, it was inconvenient

fitness room was excellent

pool was closed for covid but fitness area wasnt

fitness center was fine but could add more equipment. however it was totally adequate.

the chlorine in the pool was exceptionally high

bed wasn't as comfortable as i liked an da kids was disappointed wit the pool schedule we were there on the wkn an they were able to get one hour pool time

menus in the rooms leading you to believe you can get food but the restaurant is closed even for room service

i loved the in room coffee and gym. the bed was comfortable. staff was very nice.

be better if front desk can help to exchange the coin

i had to report a sheer drape rod that was unhinged. the indoor pool is very small.

shampoo, large parking lot, soft bed and sheets, and i completely forgot there were screaming kids across the hallway; it was that quiet

pool was very small but we were only ones in it so it was fine

swimming pool

would have liked disney channel or something more for kids to watch

the rooms were spacious and bed was comfy. pool was perfect for the kids.

my kids spent nearly every free moment in the pool, which is on the smaller side but never overly crowded

very nice stay. we liked the pool hours.

friendly and accommodating staff. also really tasty and well managed breakfast.

pool and hot tub

everything was really nice. we enjoyed the pool the beds the mini wet bar. the staff was amazing

there was one staff working breakfast

breakfast, good variety, clean dining room

friendly staff super clean smells clean great breakfast

the air conditioning was very cold, as was the water in the swimming pool.

the pool! the beds! the food! it was all incredible.

beautiful pool area and upscale bar and restaurant

bed was comfortable, and the pool area was fantastic

it had a great restaurant too that we enjoyed breakfast at

best hotel pool in omaha.

kids next door were very loud and unruly but we made it through the night

breakfast has always been good at hampton inns

breakfast was excellent, staff was very friendly and the rooms were very clean

booked this hotel because it was close to where are kids were playing softball this weekend

pool was closed which really bummed out the kids.

breakfast was okay

checked us in but gave us very little information on the property or about the breakfast

clean, quiet, good breakfast

breakfast was very good and everything was presented well

updated/modern, clean, breakfast

the tv did not work in our room, so that was very disappointing for our kids

2nd home2 stay now where indoor pool out of service. deal breaker for my kids

the kids missed out on swimming

the heated pool wasn't quite heated and it was cold outside. but the kids still had a good time.

the studio kitchenette was perfect to store drinks and snacks for our family

breakfast area kept full and clean

included free breakfast and a guest laundry room

fitness room didn’t have anything to clean the equipment before and after use

fire alarms were set off by the kitchen and everyone had to evacuate at 4am

staff was very pleasant. room was comfortable. breakfast was okay too.

24 hr gym, great continental breakfast, clean room with everything i needed.

liked the layout of the room, the mini-kitchen, the closeness of a grocery store, and the general feel of the entire building

very clean loved the kitchen in the room and the breakfast was delicious

breakfast was cold

the staff is wonderful, great breakfast, location

also enjoyed using the gym which was newly equipped

was so helpful and friendly even though one employee forgot to order my shuttle the gm stepped up and ordered a lift ride which got me to the airport on time

the pool not being open past 10

they have a free shuttle for around the city and to the airport

pool small, no ventilation, closed early

just needed a microwave to warm up my kids milk

free breakfast, local shuttle service and overall look of place

lots of games to keep the kids busy in the lobby

there is a shuttle that you can use, but it is an easy few blocks to walk to be in the action of old market

staff was amazing!!!!they had shuttle to and from concert!!! just an all over great time!!!

was friendly, the bed was comfortable, the casino lost money to me

website did not show the pool and jacuzzi were closed for renovation.

to get to, lots of parking available

pool area

the food in the sports bar was good, and the boat theme is kinda novel

bar service and food were excellent, front desk staff were helpful and very pleasant, rooms and

i really enjoyed the lobby bar and the food and service was excellent

bar staff was excellent

great all around hotel. my favorite in omaha. hotel employee in the bar is a great host.

they welcome pets and there is no pet fee

the pool was a little bit on the small side

breakfast was very good

pool area is little run down it was still ok to swim in but it was not as nice as the rest of the

the fact they serve breakfast was good, but see my notes below for more info on that they had a gym, but see my notes below on this as

thing i did notice the pool area vents, didn't know it was mold or dirt in and around the vents

we tried to order room service, and despite saying they offered it, they made us instead order a to go order and come

we walked 5 minutes to the playground and it was brilliant for our two kids with the closeness

shuttle service is amazing! spacious rooms, best shower i ve ever used.

hotel stated there was room service but did not offer the evening i arrived

shuttle service was great

every member of the staff was absolutely amazing! food was nice and well priced. gym was amazing

bar was closed and parking was rough, but super lovely stay, kind workers

very well decorated and laid out. roof top bar is sweet. rooms are awesome. very good food

the young man at the bar was outgoing and so nice, also the doormen were courteous and friendly

only thing i would say to work in is at the bar i ordered 2 different drinks

kids had fun at the pool

location, breakfast, atrium, refreshments, room size were all wonderful

breakfast could have been better and has been in the past.

kids loved the hotel

not enough pool towels even after 1 hr of telling staff

kids running above us

location, shuttle, & nice breakfast

were a little surprised to see an open soap bar in the soap dish that looked like it was just used

the breakfast that is included offers a little something for everyone and is delicious

staff was great, hotel super clean and great shuttle service to events.

it had everything you need. comfort, free parking, free breakfast and close to things to do.

kids found an m&m and a cough drop under the bed so checking underneath the bed would be a good

would appreciate a change machine in the laundry area.

breakfast was not so hot.....

it was super clean and rooms are newly remodeled. the gym was nice and service was good.

their bar should be open in november and their restaurant in december, but they provide a shuttle to take

this hotel also has a speakeasy bar that was amazing

shuttle to and from a 3 mile radius

shuttle service around town was awesome

a shuttle would also be great

have a shuttle if going to old market

loved having the kitchen

perfect location, updated, lavish breakfast, king suite for the price of a queen room.

liked the vanity lights in the bathrooms, kitchenettes, and the overall building jesse was phenomenal at helping us resolve any issues we had

there is a great fitness center and game room on the bottom level with key card access

description of room said it had a coffee maker and there was none, we ask room service for one and never brought it

to and from chi was very nice and prompt checking in very helpful and fast room service food was

then we went and ordered room service and i opened up a mike jug and took a drink and the milk was coming out in

the price we paid we would have liked some sort of guide in the room for surrounding restaurants/ room service menus/ surrounding attractions, etc

pool was closed for maintenance until june, they were willing to make arrangements for me to use

breakfast was excellent, coffee in lobby all day/night, printer/computer for guest use and cheap laundry room for guest use

have liked it more if it had an indoor pool and hot tub

it's always a true treat to have more room, especially kitchen, while you are traveling

very nice and clean, breakfast was awesome in the morning, also had nice little outdoor pool !!!

a vegan so a room with a kitchen is important for me

casino attached

was upset that my drink ordered at the casino bar had so little crown whiskey in it , that i couldn t even taste it

liked being able to sit at tables in the bar area

was great, we ate a couple times at the restaurant and really enjoyed the bar and 360 steak on the weekend before our stay

we called room service for more but a guest shouldn t have to do that

location, cleanliness and breakfast, pool was nice, warm as well

the pool deck needs to be kept cleaner.

the pool was clean and fun

enjoyed the pool

noisy kids one night and a noisy 'couple'

the breakfast sandwiches and the bar were amazing. the location was perfect for our plans.

no breakfast included and the bar is just a few seats at a counter and was unattended.

when we checked in and we also called earlier the morning we arrived to see if we could get early check in and he assured us our room was all ready to go at 10:30am

location, free shuttle, and room was modern/clean

i should have known we were in for more misery when i found out their free shuttle stops running at 11pm (we were arriving at the airport at 11:30pm), so we had to bounce for

d i like salty food ) and their wasn t many

longer hours for room service.

the fitness center

room wish they can put at least 6 bottles of water in the mini fridge instead of having to call room service which never showed up, was busy that night tho

staff, cleanliness, shuttle, pool. everything was great!

loved the rooms and breakfast was good

could have been the labor day weekend, but we got nervous when we saw scores of families with kids and coolers

the kids loved the indoor pool and the fountains were such a nice touch

the pool chemicals seemed a bit too strong so the kids couldn't spend a lot of time there.

all the staff were friendly, room was spacious, pool/hot tub area was very clean and nice, breakfast was great

they had mini tortillas for breakfast burritos that my daughter loved

great value for the dollar, good location, staff very nice and helpful. shuttle to casinos.

breakfast and the best town to stay in

fitness center needs work

breakfast and cookies were good. staff very friendly. kids liked the pool. room was big

gave this a bad score because although the facility was in good shape, i requested an early check in because i had an appointment to be to at 3

the bar was lively and parking is only 15 dollars per night when you re a hotel guest

location. great bar ud83cudf78

great location and wonderful public lobby and bar spaces.

the pool and fitness room were great, the market area was very convenient for a quick snack

spa not working but still good time.

was super friendly, room was very nice and clean, thankful the breakfast was still open as others have remained closed, and a bonus that the pool was open too

room equipment not working well and pool and spa closed for painting

breakfast could have been better, but i liked that they didn't run out of food and quickly

very close to the casino’s

kids enjoyed the pool

restaurant and bar in lobby were very convenient after driving all day

kids enjoyed the

clean friendly staff comfortable beds the ability to order food from the kitchen

out time is not very considerate, since we come for the competition and the kids are still competing in the field, it's hard for us to check out at 12pm sharp

the pool and workout facilities were top notch

this hotel - close to horseshoe casino - breakfast is great

location to casino

guest laundry not available

clean ,close to casino

above average gym and pool stays open late

they have a nice restaurant and bar downstairs

shuttle driver was amazing very helpful and professional

had ev charging stations free of charge.

loved the style of the room and the gym was amazing.

rooms were clean, staff was nice, pool was clean, breakfast was good

very close to the horseshoe casino

booked a room with a spa tub and it was awesome to be able to relax after a long day of driving

pool

the free breakfast in the morning isn't fancy, but a nice plus

loved the water park

water park area excellent king size bed very comfortable.

had to pay $20 each to use the pool

pool was to cold to use!

pool had several people there without wrist bands

very clean and quiet. close to casino

that it was connected to the casino.

stay was great nice service and has a casino to relax at

liked the convience of being attached to the casino

no door on the bedroom of the suite. pool is smaller in personz

dinner buffet is awesome and breakfast is super as well

i liked the layout and the size of the room and the full kitchen

pool is nice

the breakfast, the heated pool, the big room! it was huge!

the rooms are large with a nice kitchen area

big pool great fitness center

the pool was clean and warm

kids enjoyed the pool

that it was full of kids and they still expected them to be quiet

pool, hot tub and workout room were awesome

loved having a full size fridge and kitchen

free laundry was nice, great location, friendly staff, the kitchen was nice and convenient

layout and kitchen, fitness center, courtyard (which we used a lot)

full kitchen and 2 bedrooms was wonderful

the food for breakfast was awesome.

it looked like the staff's kids were all having breakfast

nice room and breakfast. really enjoyed my stay.

the window was open on the 3rd floor and maybe bc they knew it wasn’t working, but with little kids, i could see it as a hazard/safety issue as the screen didn’t fit very good

gym is very sparse, three treadmills

breakfast ended early and could have been a little better.

friendly staffs clean and nice atmosphere great breakfast

was no pet fee

extra fluffy premium tv channels pets stay comfy we slept good plenty of pillows hot water and breakfast although we don’t get to stay at this chain to often it’s was a good deal and a treat

staff was exceptional queen and breakfast wa great. everything was on point.!

no additional pet fee

the pool was closed due to weather and since no bad weather came him opened for my kids to

pool isn't ready it's been awhile since they've opened almost 2 half years advertising that

the pool was out of service for most of our stay.

loved the indoor pool and the proximity to local shops and ease with which i got off and back on

the pool was excellent

we noticed they also had a gym and a pool which is super nice

location and pool

the breakfast was incredible

we liked most the pool with the hot tub and we also loved the food !

could have been more equipment in the gym as well as having the gym cleaned

as well as the pool for our kids

the pool was awesome with the slides.

served an exceptional breakfast

the value, i don’t know of any relaxing spa type whirlpool hotel rooms in the area

the pool was the reason i chose this hotel over more affordable alternatives, and it was fun for kids

bed was excellent breakfast was great staff was very helpful and friendly

the breakfast was exceptional.

the fact that they broadcast free breakfast and there is never no breakfastg

didn't even try to fulfill any requests like late check out or smoking room

room was beautiful, breakfast was great, and the customer service was fantastic

clean, wonderful swimming pool, good breakfast.

fact i got charged per pet when my two chihuahuas don't even weigh 5 lbs each

early for check in, the room was clean, the staff was helpful, the location was great, and the breakfast had a large variety such as waffles, cereal, eggs, biscuits

room was directly above the housekeeping laundry area, which was very loud, and there were some noticeable stains of some sort all over the

the breakfast was so delicious too

staff, rooms, swimming pool ,breakfast

breakfast

pool was cold

very good breakfast

great staff rooms breakfast and pool. free laundry for hotel guests

staff when we checked in was rude and especially when we asked for a coffee maker and kitchen supplies

good small kitchen inside the room

the laundry machines only take bank cards and charged my account multiple times

location, space, cleanliness, laundry on site

however, when i tipped her when she brought my kitchen stuff

nice room, children loved the pool toys.

shuttle picked us up on our midnight arrival into omaha

clean, good breakfast.

kids could only be in the pool area for 10 minutes without complaining of a headache

the pool water was cool.

location is great. there was no breakfast and the pool was unavailable due to covid

employees help pool towels close to bus route great for the price!! fast food on the block

the vending machine prices. possibly more choices for breakfast.

nice pool and spa

breakfast including egg, freash fruit etc

near to airport and providing convenient airport-hotel shuttle service. great value for money.

sunk in breakfast had no gluten free options s if your allergic to dairy and gluten it’s hard to find

place to stay if you wanted to be close to the airport they have a shuttle to pick you on arrival but call after you collect all your luggages

pool was closed due to maintenance

staff was friendly...extended pool hours and breakfast hours. great place :)

the pool was absolutely freezing, kids could not even enjoy it

the kids loved the indoor/outdoor pool

that the bar and restaurant are open it would be nice to have the room service menu in the room

the pool goes from the inside to the outside and my kids loved swimming at night

the gym .

nice clean room, nice breakfast, 24-hour fitness room.

the only thing i would say is the pool maintenance needs to be a little better

breakfast, comfortable beds, clean room

everything was very clean - the lobby, the breakfast cafe area, the room, the pool

kids had fun in the swimming pool and hot tub

an attendant then came out of the kitchen area and went back and finally added some things after we had decided to leave

clean. comfy. decent breakfast. friendly staff !!

the pool was nice i just wish it was a little more shallow for the younger kids.

having a shuttle to the airport was very helpful

beakfast, pool, bed

supplied kitchen, large work area, large closet, etc

interesting layout. kitchen

kitchen and bathroom floors were sticky

was nice to have a separate “living room” and kitchen

i was surprised to have a mini kitchen but it was clean with updated appliances

he made sure we were completely taken care of in the pool and our room

no breakfast and pool was close... for covid issues

the gym met our needs

geeat breakfast, easy to get to. very clean property. nice pool and spa.

he was extremely friendly and accommodating to our early check in needs due to daily planned activities being cancelled

, soap, laundry bags etc

the pool water was too cold

the facilities were neat& clean.the pool water was too cold

cheap and fast laundry facilities

no laundry room for guest as stated there was and the atm machine was broke

the pool was very dirty. hair and other things floating in it. gross

the pool was very chilly even though it was supposed to be 86 degrees!

room was great and the kids loved the snacks left because we chose a premium suite

2 of my kids forgot toothbrushes and the front desk came to the rescue

weekend so the pool was packed

bar didn't have the drinks on the menu which was a bummer they sounded really good

must have been a sports tournament as there were a lot of kids who were making noises

the very slick floors from the pool to the elevators

we were unable to use the hot or pool because it was so full

was quiet, usually full of kids with sports teams

breakfast that was constantly stocked, great pool, great kitchen/appliances for the hotel

the pool was freezing cold. unsure if it was heated and not working or just not heated.

the pool was very cold and wasn’t heated

people above are room must have had kids that kept jumping off bed onto floor

our floor was quiet and we really enjoyed the hot breakfast