so many choices of activities and classs plus great spa services. excellent food and a full bar

clean; friendly, professional staff; great pool and hot tub; delicious free breakfast; wonderfully comfortable bed

room was spacious and comfortable

the pool and gym and breakfast were great

convenient to our plans'friendly staff'great breakfast'clean room'plenty of towels, etc!

gym facilities extremely dirty, missing weights, equipment broken, no antiseptic wipes or towels

we ordered in-room service and ate breakfast at the sundance cafe and both were mediocre for the cost

staff was amazing, from the valets, to the front desk, to the room service gil

room service dishes are left out too long in the hotel room hall ways

room service was also great

the pool is clean and big loved it the kids area was really nice also

breakfast was great.

the pool could have been a little cleaner

pool had a lot of bugs in it. breakfast could have been better also.

was gone by 9am and the pool was infested with bees so my kids couldn't enjoy swimming which was a major reason why we picked this hotel

pool and hot tub were open

like that you would have to pay a $50 fee to access the spa even as a hotel guest, which means that you are already charged a daily $50 resort fee in

the pool and spa areas in particular were exactly what i had hoped for

the spa pool and the pool with negative edge were pretty dirty

getting to gym and spa easy and quick

stayed here with our kids on our way to california for summer vacation

the resort charge/gratuity for room service was a little expensive.

the lady behind the bar went above and beyond when we ask for a cup of coffee mid afternoon

no bar at night

my kids were very upset about the pool as it was one of the highlights of the proposed stay

i loved the bar tender

i have always liked the westward look resort, look out bar and grill, pool and spa was nice.

upgraded us to a ground level room with no steps and ada parking right outside the door

the guy on the golf cart (i forgot his name-sorry) provided exceptional information and friendly advice (+) more city slickers with amazingly nice beds than fancy golf course style (+)in was easy and chris, the bellman, brought us to our room in the golf cart (-) they used the walk-way on the side of the room to park their maintenance/golf carts overnight, one behind the other (3 of them) so that we had to walk around onto the dirt, (-) one in a golf cart almost hit us on the walking path and didn t say anything as she drove past

wifi was terrible

the meals we ate via room service were excellent

large rooms, good food, room service

the location, the grounds, the views of the mountains, the restaurant, room service, the staff

the room service food was delicious

kept having problems with room service

room service food was a little

property had a very good gym,pool, and jacuzzi the staff were very friendly and the hotel is very well kept the hotel is

agoda lists 3 palms as pet friendly, which is correct, but does not call out any pet fees, which i unhappily discovered

bed with beautiful smelling laundry softener on sheets and towels

the landscaping is beautiful as is the cleanliness of the pool and grounds area

the main bedroom didn't get much of the ac at night so while my kids were chilled i was hot

the only thing that i was a slight bummer was the pool hours but i understand that due to covid-19 all properties are limiting the availability of

food, swimming pool and just everything is the best

rooms are spacious and clean. nice fitness room.

breakfast, happy hour and pool

breakfast was exceptional.. great bacon and eggs.

they also have an 'adult' pool away from all the kids which is great

lounge chairs at the pool were

gym pools tennis staff size of room balcony food options parking ease

to meet our needs, room size, friendly staff, and the golf cart ride to your room was very convenient

hotel gym was part of the country club

kids in the pool after 9 pm

the pool bar and legends bar

pools are not the greatest especially compared to the other local resorts but they kept the kids happy

also pool area was very impressive, wished we had brought our swimsuits

were told that the spa closed at 11pm and found that everything was locked at 8pm that night

front desk - a+ lounge -a+

spa was wonderful

breakfast was exquisite

the bar was fantastic

issue with room service trays not being complete

pool was heated. gym had a bike. breakfast was good. happy hour a bonus

i ordered room service the food was brought quickly and it tasted great

the amenities were also awesome

no dirt laundry bag

no room service. stayed for 3 days no cleaning of the room or fresh towels.

the hotel always looks great, the complimentary breakfast is awesome

gym, pool and common areas were really clean

they had breakfast and the staff was super nice. the tv also had chrome cast which was cool

the room was very nice. breakfast was good. amenities were good.

so nice to have breakfast like omelette, ham, juices, fruit, bagels individually wrapped for safety but actual

the price was too high for what we got, the gym was closed and the

grounds, good breakfast selection, clean room

i spoke to the pool man regarding the cleanliness of the pool re insects

an older property but wonderfully designed beautiful garden and pool area great breakfast

kids playing in the pool and hot tub after dark , i feel like they should get out after dark and

excellent range of facilities (pool. gym, dining)

breakfast was super

the suite was perfect for a family with 4 kids

great breakfast, clean room, great staff!

great breakfast buffet.

breakfast selection, while limited (due to covid) was fresh and plentiful

i would have enjoyed a potato option with breakfast or some bacon but that’s just me, the items that were present for breakfast were

spa - not functional front desk- not very welcoming breakfast - not open until after 7

the spa in the actual room

had to wait for coffee to brew in breakfast area no laundry bags for dirty clothes i had three preteen girls with me with long hair and only 2

spa was the same way

location and breakfast

breakfast was very nice and just what was needed

we left for golf before 11 and took the sign

pool area was large and spa was working well

good breakfast, it was clean and the bathroom and bedroom has the needed to stay and rest.

that breakfast ends so early

pool dirty and not cleaned the 3 days we were there

the pool was not available

pool was small, very small

many choices for dinner and breakfast around this location

the breakfast was great.

comfortable, clean and quiet, good breakfast and the pool.

lame breakfast

breakfast was amazing. very friendly staff and very clean. definitely come back!

the breakfast cook/server was very friendly

pool needed more cleaning

the pool was a little bit small. could be bigger to accommodate more people.

covid19, the breakfast was monified to a grab and go brown bag breakfast which was just average

it was very clean. the breakfast was great.

the hot tub was working and the pool was big enough for a few real strokes.

having an ev charging station on the property was so convenient

comfortable pillows and wonderful breakfast.

great breakfast and staff serving the breakfast

breakfast, front desk professionalism, layout of room cleanliness, quiet setting, amazing

due to the covid virus the pool is closed and most hot breakfast not available but they did provide a grab and go bag with an

did not have the opportunity to avail myself of the breakfast bar.

not clean. rodent droppings in kitchen area. hair in bathroom.

music played by the pool was of a genre that wasn't appreciated by me, my husband, or some of the other guests

breakfast was average, gym equipment was not functioning, shower was tiny, bed was too soft and

rooms were remodeled and nice. liked the bar and pool area.

com that the restaurant was closed for remodeling but they did offer room service with no service fee or delivery fee

bed, nice swimming pool, good location near to many shops, great tv channels, room size is perfect,natural views

we did have a meal in the bar area, the food was served quickly

it seems secure. the restaurant and bar are over priced but nice to have.

love the nice big room and breakfast

it had a great hot breakfast.

hopefully there will be fewer kids around

hotel, room service was quick, and the complimentary drinks was just what i needed after driving for 12

common areas like elevator, the ice maker and room balcony was so dirty i asked for room service, the lady who answered said no chef no service

have food allergies, so when i travel i like to find a comfortable room with a true kitchen

kitchen is well stuffed and maintained for those wanting to cook a little more

i would have liked a bit more cooking materials in the kitchen i had to got buy lots of things

left our laundry in dryer for 5 min unattended and someone stole several items ,woken up both nites around

the continental breakfast could have been better.

nice, comfortable, open spaces, quiet, relaxing. free parking.

warmer pool. a little too cool for us to go in

available internet

pool was too far away!

the pool was very warm but that is to be expected in july in tucson.

having a small kitchen in the room was a plus

love having kitchen amenities and large dining table to gather around and play games

the spacious rooms. the pool table and ping pong

the hotel has a laundry room (free of charge) and they provide one sachet of detergent powder for free

included were all needed supplies, as well as free laundry

my kids also wanted to use the pool so we stopped by again to ask for towels and no one was up front

pool a bit chilly, but very clean

i liked that everything looked cleaned.. breakfast was great. my kids enjoyed it.

the breakfast was also decent

great breakfast, excellent staff, very clean and comfortable

the hot tub and pool were open

late check out

value. the pool area is nice. staff is always friendly.

out, pool not open, breakfast stolen by homeless within 30 minutes of opening door, no laundry room

had a beautiful courtyard with palm trees in a very large swimming pool and large grassy areas and the staff were amazing they were friendly and talkative and

centers are open there's no private area, swimming pool is so small and fitness room was small too

needs a face lift short staffed - poor kids that work their have to handle

never did find the pool - better signage

they allowed me late check out with no extra charge, which was very gracious

went to the lobby bar and were treated with excellent service from the bartender, clayton

but, the pool area was disgusting

great breakfast, friendly and helpful staff, great pool and jacuzzi, great room, comfy bed,

good breakfast

we ended up eating at donut bar instead which we love

the front desk staff was great and the breakfast was better than a hampton, imo

with two kids and a dog

rooms are clean, pool is nice and staff is friendly

the laundry/ice machine/vending machine room was dingy and not particularly clean

no breakfast. expensive laundry.

i'm sleeping during the day laundry people were so loud and tenants it was ridiculous this mini vacation turn out into a

the boys loved the breakfast each morning and mom used the fitness center

the pool was great

the rooms are suites, so the kids could have their own room with the sleeper sofa.

the rooms are suites, so the kids could have their own room with the sleeper sofa.

gallery is a bit noisy for the kids sleeping in the front room

difficult parking for box trucks

only things that would need improvement would be the internet and cleaning of the pool

the breakfast

two tvs n phones. refrigerator. coffee maker. easy close parking to rooms.

no wifi

i travel alone with my kids absolutely wouldn’t have stayed here on one of those trips

the pool is amazing ud83dudc4f

the breakfast was good there was not enough seating for a hotel that size

pool, breakfast, close to stores, staff, price ... all good

the rooms were not adjoining though and i was not entirely comfortable with my kids in a separate room

we had a great time. the pool was amazing.

rooftop bar had great views

we especially enjoyed dipping in the rooftop pool and enjoying the great view of mt

also swimming pool was great

would like to see a handle bar in the shower to make it easier to get in and out.

was nice inside and breakfast was excellent and wasn't in a sack

was next to the in-hotel laundry

you had to go into back parking lot for laundry

great staff, super comfortable beds, awesome swimming pool, tasty breakfast burritos!

fantastic location and great work out gym.

the bar closed at 11pm.

the facility overall, including amenities, like the gym is dated

ordered room service for breakfast and it was better than homemade

amenities have been significantly reduced, major maintenance has been ongoing for months, and wifi is slow, yet cost has not bee reduced accordingly

the pool was so crowded with kids i never could get in...including the jacuzzi

stayed over the weekend and it was incredibly loud outside with college kids partying late into the night

upon check in i was not old anything about the restaurant or bar being temporarily moved and when asked about vending machines i was told that they were taken

the gym was ok

the bar and restaurant was amazing! friendly staff

gym and pool was not open due to renovations which was not discussed when booking

the cleanliness of the room; the look & decorations throughout; the balcony overlooking the pool

the pool is small and shallow but heated, the spa very nice, and there is a small gym with the basics

didn’t get to try the pool or have the breakfast this time around but will return

only bar soap leaving the skin dry and sticky

i loved the snack bar on site.

the layout of the hotel… our room faced the pool and hot tub.

pool, nice breakfast with hot and cold choices, quiet and effective a/c

location, good pool and jacuzzi, customer service.

i didn't use the pool but it looked nice

beautiful landscaping with swimming pool and spa

pool gate was difficult to open and needed some cleaning.

they also offered a continental+ breakfast

bath towels were like old gym towels --- stiff, small and not very absorbent

pool was clean and towels

breakfast area was clean and the breakfast was good

the pool and friendliness of the staff

everything was great. my son had a blast in the pool and enjoyed the waffles.

i went for continental breakfast it was pretty much gone but also it was a holiday week-end

breakfast and tea in the lobby was very good

breakfast is great for my kiddos

the fitness center needed some weights.

everything is clean and breakfast is always good

sitting by the pool

with laundry facility right in the hotel walkway is very considerate for road travelers

the pool and the hot tub are great

thank you for your kindness, friendliness, helpfulness and genuineness, my kids said you made us feel like family, that says a lot

no room service menu in the room

the rooms, facilities and location is close to our daughter and grand kids

hot tub is a time machine and the bar in the lobby is wonderful to unwind after the day

easy early check in. maria at front desk

in the bar of the hotel was heard in the room, but the woman who checked us in made sure we were aware

restaurant & bar service attentive and accommodating

is a bar resturant hotel so you can't be an early to bed kind of person

on site bar and local beers were a huge bonus

super helpful staff gave us advice about tucson's historic barrios to help us in our exploration

except for the bar called the play ground raging loud music all night

the ac was super clean, modern, and comfortable. the pool area is a great place to unwind!

less than a mine from campus and had a great pool.

the lobby bar is great

staff were very friendly and helpful. great facility and well equipped gym.

food was very good, bar service great, location the best

we had room service for breakfast

love the location, the bar is wondering, the food was outstanding!

breakfast was good i enjoyed your staff at the bar and front desk

excellent bar with good craft cocktails

facility is gorgeous, the breakfast was good and the location was fabulous, only a few blocks from congress st restaurants

lack of healthy options for breakfast

rooftop pool overlooking the cathedral was great

one wall had kitchen with medium-sized fridge, microwave, and dishwasher, counter with oval pull-out table

kitchenette w/ full size fridge, dishwasher, microwave, coffee maker & dishes

the staff was very accommodating when asking for a late check

free parking in garage next door. two bars, restaurant, fitness room

gym , size of the bed and of the room quite good, great shower and nice toiletries , all good, food

everything was amazing i will be back soon. didn t experience the pool but i will lol

very pricey and limited room service options and no room service menu available.

laundry was fast and easy

could use a little more shade around the pool area.

the swimming pool, however, is not open to the public and most hotel pools are

need more shade around the pool area.

very pleasant, nice breakfast, awesome staff, and the bed was extremely comfortable.

comlimentary breakfast of good choice was a nice surprise. thank you!

old pool and spa but refreshing water temp.

breakfast was really good

good breakfast and quietness

great price for great location, quality rooms and pool. helpful and courteous staff.

so convenient! also, the pool and bar are amazing!!

hotel with nice facilities such as pool and laundry

the pool and bar area are very nice and we liked the european styling of the rooms

pool was warm and clean

loved the pool, the music on fri & sat evenings, and the staff was super friendly.

breakfast and swimming pool not being opened ud83dude1f

breakfast included waffles, bagels, toast, coffee and juice

the breakfast was great - good hot food

breakfast was good-though too much cheese in eggs, it would be great to have a cheese free egg

the laundry room was a but hard to find at first but once i asked about the location of it i was able

breakfast was exceptional

the bed was very comfortable ud83dude0c the breakfast was too die for and those eggs were something

good selection of breakfast items. rooms were quite and clean.

breakfast was first rate. very clean. staff was outstanding

clean, comfortable and welcoming environment, quite and offered plenty of work space, free breakfast and pool

the spa and pool

waitress chelli at the bar by where the music was playing is an outstanding, very polite, very attentive person

access to hiking starbucks restaurants on site 9 hole golf

the pool and bar service was great, the best drinks ever

the room was exceptionally clean. room service was speedy and delicious.