the staff would pay closer attention to the towels in the pool area

the halloween dance was very fun for kids and adults.

too many parents letting their kids act like crazy people while they stood outside and smoked.

liked that there is more activities other than just the waterpark for the kids to do

great facilities with a lot to do for kids

at the bar was a pleasure & lora at the front desk was very nice & helpful

we really enjoyed the breakfast and also that there was a coffee shop in the hotel

could use a pool or some activities for kids.

two nights and we couldn t even get room service after even speaking to the lady saying we would be out in 10 minutes

my kids could not even laugh with out him knocking on my door

parking was near the entrance

location and the pool

more parking

location can just park your car in parking lot and walk through downtown traverse city

dirty, no room service - period of any kind, no restaurant, air conditioner was malfunctioning

room was not finished with its renovations, bathroom inside door frame was not there at all, with kids not safe

excellent shuttle service took us to and from dinner

pool and spa area was clearly missed in the renovation

kids throwing them non-stop

pools/hot tub/gym/sauna

there's a small arcade area, a laundry room, and a small gym

shuttle service down town for new year’s eve event was unexpected but exceptional, easy to

great food , clean and pool

glad a reasonable equipped gym -- weights, bikes, treadmill

we needed an early check in and they were very accommodating and gave

was fast, had great selctions, portions sizes, and the room service was exceptionally nice as it allowed an easy and convienentt start for the day for the

room service was good

location and the staff. the pool area was open 24 hours

excellent and bar area. staff was very friendly.

hotel shuttle was so convenient for seeing things around town and getting to the airport and the drivers

cleanest pool and hot tub i’ve ever been in inside a hotel

we were doing the sleeping bear marathon and needed to clean up afterwards, we had asked for a late check out

free coffee all day. clean . such a friendly staff. great pool. kids loved it

no laundryroom

clean rooms gym to use breakfast

the breakfast was pretty good

newish and clean. good breakfast included. shuttle service a nice surprise.good location.

the beds and pillows were very comfortable. the hot breakfast saved us time and money.

breakfast could be better

pool was clean

the pool and jacuzzi were very clean, actually the whole facility including the beach was above

also, very cold for kids to run outside from the pool to the room

this will always be our go to when we go one little getaways with our kids

kids on 3rd floor woke us up each morning even with our noise machine, no sound barrier at all

did have a few kids running through the halls and knocking on the door at 3am

right on the bay. close to downtown and the casino.

continental breakfast could have a little more selection

pool hot tub and game room for the kids and wife

the breakfast could have been better they only had a couple options

breakfast was brought to the room in a timely manner and angelina was very sweet and accommodating

parents drinking and not paying attention to their kids

people from front desk to lori in the kitchen breakfast was outstanding and house staff just wonderful thank

mirror and very nice shower with no curtain but instead a textured glass wall and beautiful tile, spa showerhead, very comfortable beds with extra pillows and upgraded linens, kitchenette was nice

very nice breakfast experience overlooking the bay

24 hour pool

attraction for little kids that not play golf, only one small pool very crowded at summer

the pool and hot tub were amazing and the room was great! loved the little kcup coffee!

water tap for making coffee

the ice rink was closed, the restaurant we wanted to try was closed, the spa was closed which is what we came for, ski lift closed

we really enjoyed having everything within walking distance: pool, gym, restaurants and stores