the restaurant was closed on the night of our stay, so we chose from the bar menu and the food was absolutely delicious

the bugs also meant we couldn't take advantage of the lovely court yard and bar - sitting outside we got badly bitten

the gardens are lovely and great for kids to burn some energy

bedroom was fantastic and grateful the kids

it was nice that the restaurant and bar were reserved for hotel guests that their friends only

kids found just what they liked,

easy to find, on site parking and very good value for money, excellent breakfast too

good parking outside window

our room was one of perhaps 20 on a quiet site opposite the hotel, with its own parking

very clean, good car parking, close to ferry terminal. outstanding restaurant

arrived late and had a very easy check-in, the receptionist was very attentive and kept the bar open for us too

we had 2 adjoining rooms, one of which had a kitchen

double rooms preferred next to each other and we got that with interconnecting doors and a small kitchen with hob, microwave, fridge and kettle with outdoor balcony

staff were super helpful and friendly. pleased to see ev charging

the bar server was very friendly and couldn't do enough for us - bringing cushions out to us when we

private parking

problems, but it would have been nice if you didn t have to keep logging into the wifi

free wifi, restaurant and bar on site

also has good parking and an on-site

wifi down all night

wifi was

parking, free wifi, good price value for a weekend stay

the hotel was clean and quiet and had a restaurant and free parking

excellent location for ferry, secure parking locked after 11 pm but can contact hotel if arriving late for entry

on the other hand the bar was open

the bar shut too early

sitting outside weather got cold no kids menu

sitting outside weather got cold no kids menu

everything about the hotel, location, staff professionalism, room and hotel cleaning, atmosphere, parking

also, although we docked at 10pm, we were not sure how long it would take to disembark the ferry and get through customs/passport control, so we wanted somewhere with the option of

family room was excellent - separate, connected room for kids

location and swimming pool

stayed just one night. very convenient for the port and good parking.

room is smallish

niggle was couldn t use pool, the times of the swimming pool have been shortened

friendly staff, location to port. food. free and secure parking

wifi signal in room was very weak

location and parking were great as we have a campervan, so didn't have to worry about height restrictions

free parking and wifi

good onsite parking ,ideal location to

parking

central to where we wanted to be, kids in separate bedroom. clean.

interlocking door between rooms could only be locked from kids side

no secure parking. bar closed by 9.30 pm but bar next door open (just) (-)could only have a drink with food we had to go to the bar next door for a drink (-)the reception was closed we had to go to the bar next door for someone to give us our keys (*) central location has its own bar & restaurant, but many others within walking distance (+) the hotel has a good restaurant, and there is a tabac bar and cafe next door (+) if reception is closed you just pop to the next door bar and they sort you out (-)i would have liked some more facilities like a bar or lounge. (-)the bar next door was very expensive

convenience for ferry. early check in. decent restaurant.

having to pay for wifi in 2018 (at one euro per hour) is not good (-)bit basic, but very good for the price. wifi isn't free in the rooms. (+) wifi was ok (-) the wifi connection was poor in my room, fortunately my phone compensated (-) also the wifi access was not free as it is in most (-)we would not have required it on our stay tea facilities would be a nice touch, they already have wifi and tv but tea/coffee making facilities would have added that extra, but i m being fussy (-)wifi would not connect was in room 13 it was very windy and something was banging in the roof area (-)bathroom needs refurbishment. no tea or coffee in room. free wifi didn't work. (-)the bathroom was very small, the wifi did not work in spite of me twice requesting a connection (-)room had a dated feel. wifi erratic

property with lots of parking , not too far from the ferry which landed at 22

smart, modern, clean, free parking

the breakfast was value for money and the

could have proper decaf coffee from the bar in the evening, but only instant decaf at breakfast

comfy bar area. fabulous staff who made us all

good to have private parking on site

good choice for continental breakfast. location on-site parking

parking, only a ten minute walk to the beach,restaurants, and small carrefour, very clean and

great parking, lovely clean room.

location for the town with excellent parking

kids loved their bunk beds

we had also been put in the quiet corridor, which was brilliant with small kids

they provided an a/c unit but there were limited sockets so it could either face the kids or us

staff were friendly. room was spacious and very clean!! bar had lovely food and nice atmosphere.

we had also been put in the quiet corridor, which was brilliant with small kids

next time we will go to the bar down tbe road

good welcome, bar still open to relax on arrival

good snack bar open 24hrs

the breakfast is amazing

en after travelling all

always stay here when i am travelling via caen there is plenty of parking and the staff are always helpful and

we arrived at around 11:00pm but the reception area was staffed - and the bar was open until 1:00am

wifi - maybe it was because we were on the third floor, but it kept cutting out

could've had better wifi. not accessible in our rooms.

secure parking , great location good breakfast

the parking was very good with lots of spaces and them also being a very good size

the pool and the food

great facilities - pool, area for kids to play football and table tennis, books and games inside

nice pool, lovely room

breakfast was excellent, and the kids could eat for free

beats the usual uncomfortable sofa bed and we had separate rooms to the kids

gym underequipped - shouldn't exist, the breakfast was very french i

the breakfast was included and very good

the gym was abeat small

ideal for family ( we had a corner room ) large bathroom, good entertainment area in foyer for kids

helpful staff and handy car park with ev chargers for our car

ee) ev charger

breakfast was excellent, loads of choice

lounge area bar open late great community safe by harbor close to transit but the rail station is shady

very clean friendly hotel. good breakfast selection.

breakfast excellent

central location. cleanliness excellent breakfast

hotel bar times not always convenient

very good breakfast and cleanliness in the room

room was quite small considering but very clean and fresh. no bar food.

parking is possible

parking was a bit tricky, but not a lot can be done to change this

never used the spa facilities, this was my last stop before the ferry home

parking is limited and rather cramped

great location and safe parking for the motorbike

looks like place aimed at cheap family fun when it has customers; funfairs, arcades, casino etc

location, 5 mins from the ferry and 2 mins to sword beach with lots of kids attractions, go-carts

location, 5 mins from the ferry and 2 mins to sword beach with lots of kids attractions, go-carts

convenient room, satisfying breakfast and close to the casino which is vibey

it is right across from a large beach and casino so there is lots to do if you are staying for a while

location with convenient parking

lovely food served at the bar as the restaurant was fully booked

if i had to be picky. the parking spaces were a bit small

amazing location near beach, restaurants and ferry. air con. ease of parking.

free entrence to the spa

wifi was difficult to connect to

sadly the wifi was not working

wifi did not work all days

wifi was great

the wifi worked well

internet

an excellent breakfast as usual

the noise from the bar crossing the street

the room is clean and well equiped, with a good desk with power point in front , well-working wifi

not enough milk etc in room and more cooked choice at breakfast. no staff in dining room

bar was great

great staff clean and very comfortable good breakfast and parking

the parking is free, which is becoming less prevalent at most hotels

bar open despite our late arrival

close to town center and kids play areas

the two story family room for 4 adults (kids are 16 and up) was ideal, spacious, comfortable, clean - we all slept very well

bar is available outside and inside

the two story family room for 4 adults (kids are 16 and up) was ideal, spacious, comfortable, clean - we all slept very well (+) close to town center and kids play areas

the gym is great, equipped with attention

bad, but the bar could be better stocked e

the bar is limited and the prices of drinks were on the expensive side but probably no different from

breakfast buffet was wonderful, and the main floor bar was much appreciated at the end of a long travel day

ac and wifi both worked well

st instant sachets), barely-working wifi, a decades old tiny tv, and a generally dusty feeling throughout

breakfast great value too

location, cleanliness, comfort. breakfast was good. friendliness of staff.

great breakfast!

early check in

breakfast- we were a bit late for it but it was a little disappointing

the room service was appalling and the food quality was terrible

bar yet but we were told one was opening soon

bar was well stocked and again staff willing to help when requiring a drink

central location close to all amenities - walking distance to tourist sites, bars & restaurants

at night everyone is having drinks in the bar and lobby and it s a great energy

swimming pool in the spa was smaller than hoped and came at an extra charge, so we decided not to swim after

fitness room is tiny with max dumbell weight of 3kg

location, fitness room, fantastic buffet breakfast with everything you could want, really friendly and

central location, lovely staff, nice whiskey collection in the bar, the spa is cool too definitely worth a visit

i didn't use the pool/spa on this visit

comfy beds good wifi nice breakfast great staff audrey , ali powerful shower free

good location, easy to find. plenty of parking. all night desk staff. comfortable, quiet room

family room had a separate room for the kids with 2 beds

poor wifi, poor breakfast, reception is not 24h.

e photos), stained carpets and a half eaten chocolate bar was on the floor by the leg of the bed

comfy beds, good sized bath. easy to find. quiet location. wifi was ok

it was not ok because we have just arrived after a long drive with 2 kids

clean and nice rooms great breakfast and friendly staff ample parking

little jars of sweeties placed in the hallway that i loved and the kids as well as some books to lend or just to peruse

location. parking

the room was incredibly bright with no way of making it darker which was really tricky with small kids for bedtime/morning

wifi was poor

were being served for dinner the staff were so stretched they were not available to cover the bar or reception

if the bar could stay open until 10.30 to cater for the late ferry.

beds were comfortable and very fresh there was free wifi available

free onsite parking

was wifi at the hotel, but when you attempted to log on, you were warned it was not a secure site

had a nice little bar with good beer

i also kept getting kicked off of the wifi

were friendly and wifi reached all areas of the hotel

free parking would definitely come back

good wifi

i think wifi was free

parking with ev charging good restaurant

we liked the on-site parking

free parking and wifi

us in quickly and we dumped our gear in a spacious room with a huge bed before going down to the bar for some late night drinks

erratic unstable wifi . toilet seat not fixed i

breakfast was very good and there were lots of parking spaces available

coffee machine for a fresh morning start

it was the perfect end to our holidays, relaxing in the spa and eating the delicious meal

easily accessible by car with secure parking; food was wonderful as always!

excellent room. was as shown in facilities. good staff. nice spa and sauna and hamam.

good location, parking great location to drive each day to a different

restaurant very good if you can get a table but best of all the hour long use of spa with jacuzzi, steam room and sauna, shower all lovely and warm

te that hotel only opens at 4pm) and our pre-request for dietary requirements for breakfast was confirmed on check in

breakfast was also extensive and thoughtfully put together

excellent. super clean, super efficient. very charming and nice breakfast.

stay absolutely amazing, nothing was too much trouble for them, i loved the fact that you had a bar to sit in and relax after a hard day sightseeing

cleanliness,friendly would definitely go backwards excellent value for your money, with a lovely bar and

nice kids were swimming and i was managing my emails batch

spa facility excellent

ample parking, good facilities ,great indoor and outdoor pools, small gym but well equipped

but this after-lunch hours are free from adults' activities

only very expensive room service wine list 5

great pool and sauna services

everything was excellent- staff, cleanliness, breakfast, facilities.

dine watching the races decent spa and gym (very clean) good service from staff (polite and (+) other facilities like the pool and gym which i did not use this time (+) nice facilities (swimming pool, kids room, gym, bar) clean hotel great location, 10 minutes walk to the centre of

suggestions, but none of them would prevent me from going back as our stay went very well : - the spa and pool area are disconnected from the rooms area

that the hotel did not have a restaurant in order to stay lazy onsite after an afternoon in the spa

service at the hotel is excellent, location is great and the breakfast is very enjoyable

breakfast was excellent with a good variety of food and the breakfast room itself was absolutely

breakfast is suberb with a very comforting view towards the sea

the room facing the ocean was gorgeous, and the breakfast was excellent.

the restaurant and breakfast were great, the rooms were comfortable, and the staff was excellent in every way

there was a garden area with seating, swimming pool

-convenient parking -sea view from the room and breakfast bar -clean and large room

i think the bar prices were a little expensive.

there is a cosy bar if you fancy a drink at the end of an evening

the bar area was poor and no restaurant for evening meals

wifi seemed a bit slow

clean, large room, easy secure parking and friendly owner

there was plenty of parking

parking was easy and could park outside room

this place is easy to find and loads of parking

right bext to. motorway grwat location plenty of parking

is plenty of free street parking and some car parks very close by but being by the beach in the summer season during the day

parking free and close

the situation closed to parking, beach, in center city

eakfast), great staff. parking

good breakfast, easy free nearby parking