it has car parking

the pool wasn t open. internet didn t work in our room.

pool

we will return definitely, and bring the kids along next time because the pool is great

location. i would have given it a higher rating it the pool would have been open.

breakfast was great my kids loved to stay there.

rooms are well maintained, clean, large and updated! palapa bar staff nice and friendly!

had my wallet and passport hidden, the hotel got my a early check in and the hotel driver jorge was very friendly and helpful getting me what i needed

love the view, there's a big pool, breakfast and dinner was delicious

360 degree view and the pool is large with comfortable temperature water and even a shallow kids section

and wonderful breakfast

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since im not a morning person, but still like some coffee and lite breakfast

the breakfast was good

breakfast was good and the personal in front desk very gently

great breakfast - eggs, beans, tortillas, fruit, cereal, yogurt, toast and pasteries...

don jose offers an excellent breakfast, beautiful gardens and pool, and a friendly and professional staff

short walk to city center plaza 300 meters +- great property, beautifully maintained grounds , pool

great deal on laundry

there is a bar and restaurant on the property which were both wonderful

this minivacation for our anniversary we were pleasantly surprised that charlie from the bar worked with my husband over 30 years ago

great breakfast. friendly staff

breakfast was delicious and felt like we were eating in a friend's home

the garden area and breakfast was great

breakfast was delicious, the room was big and the bed were very comfortable

delicious fresh breakfast included

i wish i had a chance to get breakfast but i left too early on sunday morning

the pool was not clean

breakfast is limited to 3 dishes, but still very good.

the complimentary breakfast was great

the breakfast was good, the rooms where really clean, and the pool was great.

they have a lovely swimming pool, which we used

great welcome cocktail- the bar man makes the best margaritas

my private balcony was super nice with great view of pool

wifi issues. had to walk to starbucks to get some work done.

tighten up front door security, heat the pool

we loved that the parking spot where gated in

the parking is watched by a guard

rooms are next to the parking lot which got noisy from cars coming in

free wifi working in our room

there was only one chaise at the pool so we couldn’t really enjoy that together.

dumbbells or weights in the gym would be a plus

breakfast is good but it’s the standard “continental breakfast”

i didn’t like the cold pool water.

breakfast very good and variable!

excellent shuttle service to airport

some things need updated or repaired. the pool is freezing.

loved the breakfast

3 restaurants in the same property. gated parking.

ich is why we chose this hotel

the shuttle was spacious

needs room service

i ordered room service, a drink from the bar and a rib eye steak

that the tv had wifi.

room service was fast and food was beyond delicious

breakfast was sufficient

like the shuttle, we used it to go to the bus

we left too early to sample included breakfast

the room had a strong smell; it had only one towel for two people; not enough information for the shuttle schedule; wifi does not work in the

advertisement says there is a shuttle

very close to gdl airport. clean and comfortable room. very nice staff. free shuttle to airport.

i got a parking ticket in queretaro and she spent some time helping me understand my options and even

really liked the convenience of having the shuttle to the airport

breakfast was gone at 8:30 am

the wifi was very poor, constantly disconnecting

just the parking structure

breakfast and location are both very good.

breakfast overpriced

the breakfast was fantastic

the restaurant and the facilities, the breakfast buffet is just delicious

4 floors up no elevator very limited parking

we found out that wifi wasnt available on one side of the building which staff didnt seem to know about when

good wifi and lots of neraby restaaurants

helpful staff who were obliging to allow us to store our bags and also offer early check in.

no pool or gym and lucky my car is in shop because parking was a nightmare

pool water had a lot of trash and was unattended

big room with beautiful views of the city and nice pool!

pool was freezing cold, i booked this hotel because of its pool and we couldn’t even use it

the plants and pool area

the pool was good

the breakfast is not included

the breakfast was cold and not very tasty

the free breakfast was good depending on who makes it

that you have to call someone to open the parking door

the rooms were very home and comfortable and the room service was on point

room service was very distracting.

hotel was dirty, the bathroom had a terrible smell, the wifi was useless, the breakfast was uneatable, the area where it s located also smells like

the parking

the shower, the wifi

friendly and helpful staff, free on site parking (if you want the staff to park (and get) the car, you can ask them, which is handy) (+)they have parking, rooms are nice and clean, the view is ok. (-) parking is a bit troublesome (+) parking was available and free (+)car parking facility - the comfy bed. helpful breakfast staff. (-)was weird, very insisting, kept insisting on getting the jeys of our vehicle, went home with our parking ticket causing us to have a hard time getting our vehicle out of the parking lot (+)is really clean, i really love this minimalist design, the breakfast is great, the underground parking is a big (-)the parking, it is located in a very traffic area and it is hard to find their parking place. (-) that means that buses are parking, loading, and unloading right outside your window at all hours

we were in a room at the end of the hall and didn't have a good wifi connection in the room, as soon as we were in the hallway, this was solved

gym and terrace

comfortable, modern hotel close to center. good breakfast. clean room. small gym and terrace.

they say that the breakfast was not included even when the reservation said it was.

and professional, the location of the hotel is very accessible to the downtown historic area, the breakfast was delicious and the food cart for hot dogs and burgers placed outside at night was

breakfast, bit very strategic restaurant location on top of building - guest can view the town

the convenience of have the restaurant in the hotel was very nice, the breakfast was good.

our front he went above and beyond to make sure i needed nothing while i was alone with y two kids and made things easier for me while stressing about another bigger situation

kids were able to play in the play area comfortably

there could be more options for breakfast.

location. good breakfast

liked the free breakfast in the morning

the breakfast was the same everyday.

breakfast was amazing

very clean! super friendly staff. breakfast was great!

honestly only how the pool was a bit small but liked that it was rooftop

wish breakfast was included.

breakfast

room and pool

wifi strength could be better, weak at peak times.

arrived early in the morning and we were able to have an early check in with no problem and no extra charge

room service stopped at 11pm. i would have love it to be available 24hrs.

the gym and pool close too early

we were surprised there was room wifi even though it was not specified in the room description at bookings

the only downside was the irregular wifi; sometimes it was very very slow.

oscar greeted us with extra towels since he saw us with two kids, he immediately brought up the playpen we had requested for our little girl

it has a rooftop gym that i found on accident

from when we arrived and parked our car in a secured underground parking up to make sure that we had the right selection of restaurants

we were busy all day running around having a bar with a wonderful bartender ernesto to greet us take care of us wonderful

the pool and the friendly staff

are very comfortable, excellent location, great views from the pool, refreshing cold water in the pool, wonderful staff

pool on the roof top is nice and cozy and a super view

pool was super dirty. never got to use it.

internet connection/wifi connection is horrible

has it's own underground parking lot with convenient elevator access

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to walk at least two kms to find a burger king or mcdonald

parking near elevator.

comfortable beds, beautiful and clean fun for kids

gym and swimming pool are good

great customer service, pool area, and comfortable bed!

comfortable beds, beautiful and clean fun for kids

you catch the shuttle near the entrance to the airport in a parking lot where there are other vans

the location, clean, breakfast included

parking area to small

good breakfast

booked it because it says includes free parking and breakfast and i had to pay for everything

i love the location, which is very central but quite rooms, breakfast is excellent and so delicious

friendly staff, breakfast buffet and available resources at the hotel such as personal essential items you could

poor quality wifi, beds, breakfast, gym, and pool.

ffet style) most importantly for me the coffee was

the wifi. never worked. plus the steam room smells.

of the equipment in the gym was broken

we chose breakfast in our reservation, for we wouldn't have to worry about another meal so early before we

spacious room , clean bathroom, comfortable beds and pillows, fast wifi, good ac, a la carte breakfast, friendly staff, gym

everything was excellent. easy check in. very comfortable beds. clean room. great breakfast.

hairdryer, water, tv, iron for your clothes, coffee maker and outside on 2nd floor ice machine, laundry room and gym

the breakfast is very nice and the staff restaurant was very attentive

parking was helpful since you are in the center of the city

the price, the lobby, the parking lot, the location.

wifi

surrounding area was very vandalized

our rooms were available early and we were able to do an early check in

the gentleman that runs the bar is fantastic

there’s a bar and a breakfast buffet, which is handy, but there are also other good options very close by

bonus points for the super friendly bar staff

in the evenings on weekends they have live music in the lobby bar which was fantastic the nights we were there

bar and bartender were great also