teriffic staff. spacious property and the cleanest and nicest pool and hot tubs. amazing!

room was very cold 2) pool closed 3) fitness room closed 4) no hot breakfast 5) hallway floors had snow on them 6) elevator was freezing

first room had street light to bright in room, they changed my room and took the time to check parking lot to make sure no street light was in replacement room

they should put young or hyper kids on the bottom floor so the people under them can rest

it would have been nice to have breakfast

all times, a little pantry & kitchen area if you’re hungry or thirsty, there’s laundry and a gym

staff was very friendly and helpful, there is a decent gym, and we used the shuttle to get downtown without using our car, very comfortable and

breakfast was good

breakfast burritos, laundry facilities. they even have a shuttle into town. nice people

i used their gym daily and the breakfast had high protein options which fit my diet perfectly

breakfast including waffles, fruit, oatmeal, etc

the staff was friendly. the pool was nice. i was upgraded to a king without asking.

the pool and yard was amazing

did not have a working laundry facility yet they stated they had one when i booked the hotel

we really loved the pool

breakfast buffet

amenities and there being breakfast

free wifi and hbo is a nice perk

breakfast

no pool

unfortunately due to state restrictions the pool and hot tub were closed

i wish the pool opened before 10am so my kids could swim before we headed out on our long drive.

great staff- check in desk, cleaning, and food service. good pool.

pool and spa busy, but no fault to the hotel.

place to stay with kids

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

breakfast was well prepared

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

and the breakfast room was very nice

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

free parking

laundry room no machines working properly

decor and architecture nice. love warm cookies. shuttle guys to downtown very nice and timely

we enjoyed the unique pool and the gym had just enough equipment

great access to our bike. loved the pool.

was not able to get to the vending machines and laundry times didn’t work

liked that there was a laundry facility

so that was a plus for my kids love of popcorn and leftovers from dinner

nice staff and cool looking bar and pool area (closed for covid reasons)

our kids were in a room way far away from us. the staff did their best, though.

inside, the service of the shuttle any time to go to the center, the room with a view over the pool

staff, received an upgraded beautiful room and early check in they went above and beyond

there were broken glasses outside of our room, was worried that my kids would cut their feet with their flip flops from it

pool, hot tub, gym

gym equipment broken, weights missing.

the breakfast was very good and the cook had great service

perhaps the pool could be open later then 10 pm would be

the breakfast was excellent as was the pool/hot tub

breakfast was great - all was great

have never been to a hotel where you could not bring a drink from the bar to your room, or order a bottle of wine

since i don't eat a large breakfast, the choices were

kids in room above our room running all night couldn’t sleep

location. quiet. pool. cleanliness. friendly staff.

the breakfast was good with many options including eggs, bacon, and sausage

loved my entire stay- i was enjoying a relaxing weekend from kids and the hubs

adorable room, outdoor seating (both private and community), and kitchenette.

the property was homey, included covered parking, short walk to the town square, tasty breakfast burritos (+ other options), and quiet

i had a kitchenette and a small outdoor patio which i used every day

breakfast abd breakfast room were nice

had a clean room with kitchen facilities, comfortable bed, choice of pillow thickness, with good parking, close to

the rooms do have physical keys, so we had to be careful not to lose those, and coin-operated laundry is available on-site

they have laundry facilities as well

out of their control, the parking lots are small and can be difficult to park/get in and out of if

laundry available on site at no charge

breakfast was delicious and staff was great

the breakfast before 7:00am as least the coffee as people and i were waiting around to open

they were not loud or anything but at breakfast , kids being kids, we had to wait a while for items , two machines (waffles and juice)

nice to have a laundry facility

staff was great and let me park my rv in the parking lot

location, boutique like and the shuttle to the plaza

the breakfast was good, and the location is ideal

also the continental breakfast was ok, not hing

we enjoyed breakfast at the restaurant and a spa service

the food from breakfast to diner was excellent

the butler service, the breakfast & the happy hour everyday was outstanding

there are two pianos in the lobby piano bar (plus a huge grand piano in the breakfast room) but the entertainment wasn’t happening at

breakfast was complimentary as well and so

breakfast was a nice bonus

the free breakfast buffet was a great surprise and very good

fun dining with piano bar entertainment

the laundry facilities were down while we were there, but everything else was better than perfect

the staff had free water and tea for the whole day because the water in the rooms are $4

tchen closes at 9); the clerk

was great to have shuttle service to plaza

shuttle service was excellent - rick was wonderful and so very helpful

the pool bar closing so early.

wifi, unresponsive climate controls air conditioning was set at 62 with hi fan, which should

didn't like that the pool wasn't operational

roof in the hotel room was collapsing, the wifi that i paid for daily didn t always work either

i know its a popular hotel but for that price i expected the quality of the room and gym facilities to be much

great outdoor heated pool that we used in late october. nice hot tub.

was dirty , bed was sagging at the middle , room service was ok , we always had missing towels , no soap, no wash cloths

room service is was not available 24 hours

very limited room service and no restaurant

pool was dirty , bed was sagging at the middle , room service was ok , we always had missing towels

pool or spa

only tiny thing is that the guacamole and chips bar was always empty during promised hours

has been well thought out, both in the newer suites and in the reception/breakfast area and all is well thought out, keeping to the vision of the original hotel

it would be nice if there were a bar or served wine/beer.

the staff were all very friendly, the rooms were cute, and breakfast was delicious

the living room was very enjoyable and the kitchen quite adequate

friendly staff, early check in and extended check out

most everything, especially staff. kitchen with all dishes and cooking equiptment was wonderful.

the kitchen had plenty of dishes and utensils

living area was so incredibly cozy and beautifully decorated, the functional and well-stocked kitchen adorable, the bed was so comfortable

this hotel is historic with wine tasting, great bar and restaurant

in the covid 19, they charge one time pet fee $75 for the first dog

bar is famous for cocktails

i liked the location to the plaza and the on-site bar and restaurant

pet fee $75 nearly doubling the room cost.

the walls were a little thin. we could hear the neighbor kids.

it was very disappointing for me and my kids

in the center of santa fe and 30min away from ski santa fe great breakfast heated outdoor pool

the heated pool was a great treat for the kids and the included breakfast was far better than your 'standard' hotel continental offering

breakfast was fantastic. bar atmosphere lively and friendly.

been to almost every restaurant and when staying at the hotel we always order room service

of a minor thing - the beds are on some wood decor steps which made it harder for our kids to get into the beds - and the beds are fairly high compared to a regular bed

pool could use upgrade

we would have liked more time to spend at the pool and hot tub, but we had a quick overnight stay

having a lovely pool and spa nestled into this historic structure is also especially welcomed

the tilework in the bathroom and elsewhere are absolutely gorgeous, as is the spa and gym areas, the pool, and outdoor patios for lounging, or dining

loved the spa and the beautiful courtyards and hidden nooks

is you would think for the price of a suite / night, that that cost would include a spa package or treatment as apart of that per night cost

spa facilities charged for steam no open steam room pool under construction ;

bar was very friendly

even had 2 silver coins to redeem at the bar for a couple of their silver margaritas

we ordered room service one night and it was lukewarm at best. however, it was good.

the bar and restaurant staff aren t particularly attentive for the level of hotel it is.

was exceptional great staff, food, location, attention to all details, furnished bar in the

cozy and very convenient location. staff is great and the hotel bar is a nice place to hang out

i arrived in town at 10am and had to wait until 4pm to check in as they wouldn’t accommodate an early check in

friendly and helped us get a pizza ordered for our arrival since we were arriving right after the kitchen would be closed, and the sheets and bedding in the rooms was amazing

the restaurant and bar in this hotel was super easy to get a quick bite and drink when you don't want to be out in the

had a room with a fireplace and a bar area and a separate sleeping room

dog friendly , very central to the square, great pool, really lovely

facilities were excellent - the pool and hottub as well as the bar area with the fireplace

room service menu could have more options.

would like to say that our stay at inn & spa loretto was just amazing

great location friendly staff nice common area with fireplace i got an early check in

location- updated property - large rooms - pool great. super clean

wish we could've used the pool - too chilly

parking on site (tho there was an extra charge) beautiful, clean room with comfy bed and a nice pool

this would not sleep 4 adults, luckily our kids are small, so one of them could sleep on the chaise part of the couch, but it was very firm,

the pool. i believe the walls are well insulated. we did not hear the people above us.

clean, updated and free breakfast was very good!

laundry facilities were great, clean, available

pan dolce for breakfast on the weekends

good location, well kept rooms and grounds, nice pool.

location. cleanliness. patio with chairs. price was good. nice kitchen.

gym and pool good, and

that we were getting away (from our family/kids) for the weekend and there were tons of kids and families there, even late at night in the hot

enjoyed the evening snack buffet with drinks, popcorn machine for the kids, super dog-friendly hotel and grounds

was very accommodating and super friendly with suggestions, late check out, etc

not proper room service - limited concessions - was not informed of self parking

it was very clean, kitchen had all we needed, and the beds were comfortable

we didn't get an opportunity to try out the shared indoor pool, but maybe next time

pool was closed, the dishwasher was left full of water and leaked onto the floor, there were paint

it had a well equip kitchen, with plenty of dishes to last several days without having to run the dishwasher, plenty of

we all wished the pool/hot tub were open past six o’clock so we could enjoy after returning from the day’s

other pluses were availability of laundry room and authentic breakfast

smell of the room, the room window leaked light from outside which made it hard to sleep and the gym didn't have cleaning supplies or towels

being placed under the gym.

breakfast should start by 6, or at least have a coffee bar available

love the artwork. staff are great and the breakfast is always a pleasure.

fitness center was fine

enjoyed that the bar and restaurant were open during times that were convenient to us

parking limited

the property is spectacular, the pool is not usully crowded (though it could be warmer), and the whole experience is first class (+)location couldn't be better, the rooms are large and up-to-date, the landscaping is gorgeous, the pool/hottub are big and inviting, the onsite restaurant and bar are top notch (+)was excellent, grounds were beautiful and the pool and hot tub were great (+) the art inside the hotel was amazing, the location was amazing, the steam room/hot tub/pool were wonderful (+) the spa was great, and we enjoyed the pool also (+) the warm pool was nice after a day walking around (-)pool area is small (+)the grounds and gardens. the pool!! (-)pool had a lot of bugs/leaves b/c of the tree. possibly cleaning it more often would be nice. (+) we didn't use all the facility (pool, spa, workout room) but it all seemed nice

wifi was a little weak

no swimming pool

the kids at home-- there is too much great stuff for grownups at inn on the alameda

joe's tequila bar on property was excellent and fun

was clean, well located, and had many amenities, such as laundry, shuttle, wonderful breakfast, water bottles

came here with my kids and they loved it

the spa service was good

great get-away!! spa amazing !!

they also have a five star spa on location

had talked with staff long before booking asking for spa pamphlets

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

hotel is very clean, the pool was lots of fun for the children, and the gym was very well equipped

finding parking on friday and saturday nights

very clean and very spacious. loved the gym

the room service was quick and easy as well and they brought us robes when we asked

i was granted an early check in for no charge

had to remind multiple times to refill waffle mix there was an old lady in kitchen staff seemed to be angry at everything every time ( all 3 days) very disappointed with the

silverware was missing in kitchen

nice atmosphere we enjoyed the outside patio we like that it was walking distance to the casino

next to a resort hotel+casino

the rooms are quite spacious and has a mini kitchen with a full-size refrigerator, dishwasher and a microwave

sweet staff in the kitchen

staff was friendly and helpful, and the laundry facility was good

breakfast was great, room was nice and the staff was pleasant.

location/ clean/ breakfast

breakfast of ok but not great, gym is very small.

wished it was connected to casino but enjoyed anyway

especially enjoyed the comfortable rooms, and a super bar with great free food and drinks for happy hour

buffet in casino

did not care for the casino. was boring.

beds were very comfy , just needs more to do at the hotel itself , casino was great , breakfast was great , but the front staff was very rude , none of the employees

easy convenient location. we had a lot of fun playing in the pool. breakfast was good.

friendly staff, clean hotel, breakfast is good, nice pool & workout room, laundry facilities are adequate, front desk can give you quarters for your $$

breakfast was less well-stocked than anticipated.

pool was clean and room was in good condition with full kitchen

the breakfast was good, and the location was perfect, it was easy to locate and access

they did a full renovation of the hallways, stairways, laundry room, workout room and i'm not sure if they had a pool because nothing was open

great breakfast variety

desk employees, housekeeping and breakfast staff were all very nice and accommodating

the hot breakfast and the staff. they were friendly and ontop of everything.

better and larger breakfast