if they added a pool or spa, that would be great

and the bar had great drinks

bar area or underground restaurant should be open later, especially on weekends

my husband had to approach someone at the bar to guide us

the casitas are more spacious than the barrels, however there is no tv in the casitas (although i don't know why anyone would want to

parking lot alittle too far!

wifi is super slow, almost non existent. beds were stiff.

no breakfast available

last time we stayed there was a little breakfast but not this time

the parking is not a big deal at all

lastly, the rooftop bar and spa area is so nice

stay near the swimming pool on the first floor because on the weekends they have fabulous weddings and it's pretty loud at

great location and ambience, amazing sky bar and heated pool.

service, central location, jose cuervo tour right across the street, rooftop top pool bar was a nice added touch to the property, bakery, restaurant and bars

great location. rooms are clean. pool area is clean.

trees, and hills with agave surrounding the hotel, the property is immaculately maintained & the pool is also incredible

do wish the pool was just a little bit cleaner- it looked cloudy

the restaurant and bar on the property were really good

the hotel has a big yard with a beautiful pool area and chill zone. loved it!

the wifi is also great- way better than what i have at home

while we stayed there it was raining so there was little to do, especially with kids

while we stayed there it was raining so there was little to do, especially with kids

enough breakfast for all the guest

good location and breakfast for business traveling

clean. store & pizza walking distance. lots of free parking. nice breakfast set up

the breakfast could have been a bit more diverse but all in all not bad.

good location and breakfast

wonderful staff, unique place, excellent spa service

pool hours and use of horses are limited

it is an amazing place and view and options... golf game was amazing

the main meals are nicely presented, but in the evening the lighting is very pool

the spa was fantastic. the building and rooms were charming and spacious.

location and breakfast.

hotel was simple with a good breakfast included

nice room and facilities / great services / nice and gentle staff / great breakfast

breakfast was very good in compare with all other network hotels

very clean, good breakfast.

great breakfast, friendly staff, and nice location close to walmart, chedraui, and the mall.

also breakfast was not so great

good location, safe, nice breakfast, decent gym comfortable.

breakfast is decent

breakfast was kinda cluttered with lines and people having to wait because there was not enough

booked a room to enjoy a spa bath and the hot water and bath was just what was needed after 6 weeks of showers

bar had no wine and no beer

i loved the costumer service and the breakfast was amazing

in addition, room service made a mistake with my food order

the service and the breakfast were amazing

bar a little loud, but overall i think it is the best place to stay in

the gym and business centre, service was excellent and friendly.

no pool and very limited gym

good service and attitude from staff. the gym is above average.

not have a nice views, for gym its better look outside of the hotel, and the key system was broken, please change to 13

the gym was really good and the staff in breakfast was very nice and friendly..

the pool was a little dirty

great pool, very good rooms

buffett breakfast offers variety and servers were attentive and kept the dining area clean and turned

30 min away which was half the price of this hotel, room was newer more comfortable and a lovely breakfast was included

at breakfast it took too long for the requested dish and when it came it was the wrong order

the bed, the food, parking

the parking, as you should wait for someone to open the doors.

friendly staff, and safe secure parking for our harley s

parking bad narrow street lots traffic and parking gated needs to get out the open not safe.

parking

they didn t give me a discount on the bar and the restaurant

from the doorman, reception desk, dining facility, sports bar, pool attendants to the house cleaning personnel expect only friendly staff to assist you throughout

my rooms wifi did not work and and rather than resolving the issue, front desk was argumentative

crib was for a bigger baby, i didn t liked that the pool area was a little bit dirty and there were some drunk teenagers, when most of guests were with

loved the location of this hotel, the comfy beds, friendly staff, 24 hr room service, great food and the list goes on

the bar has the best tequila 7 leguas

no cuentan con wifi, poco personal para checks in y checks out

breakfast buffet staff were very professional and attentive every day we went there

great breakfast a little to expensive but good

gym decent

the place is very clean, they also have delicious breakfast included with the stay.

breakfast was delicious, the ladies that cook are very kind

liked the breakfast.

the continental breakfast was good. the staff was great.

the breakfast was amazing

the hotel is safe, has parking, and it s in a great location

near the gran plaza mall, 15 min from centro aquatico escotiobank, the pool was very clean, staff was friendly and helpful

the parking staff

great size pool and the buffet at breakfast was great

web for a king room is not what i was told, it is on the ground floor surrounded by noises: cars parking in front of the room, staff working the yard, the train passing by, etc

the mattress was very comfortable, and the wifi worked well

pool was warm and had a children's wading pool attached to pool

the pool and the staff

room very clean and all amenities worked well. swimming pools were good and parking was great.

nice restaurant and room service available all day

there is sufficient parking space

wifi was very weak. the room had too much fragrance. the shower takes a long time for hot water

wifi was good for streaming netflix but not strong enough for a video call i had for work

no wifi

wifi, the staff was nice and tried to give me another network but did not work

slow wifi

site has a picture of a small gym but non of the equipment were working besides, the weights were old and rusty

is fine, but the beds are awful they are hard as rocks, nothing works at the “gym” if you can even call a set of weight and broken treadmill, the smell of the bath was

breakfast in week days needs a basically cereal or toast option

is fine, but the beds are awful they are hard as rocks, nothing works at the “gym” if you can even call a set of weight and broken treadmill, the smell of the bath was

location was a residencial zone, near to a mall, good breakfast, beautiful inside gardens, very large and clean room , the staff was super nice

the pool is quite small however it was still fun to sit in for a while and the gym is very nice and has

nice compact pool where you can relax and unwind

breakfast had fresh fruit and eggs and beans and an assortment of other delicious veggies and

the limited breakfast buffet. kind of pricy for what it is.

also, the gym was very clean and had a variety of great quality (life fitness) equipment ud83dude42, but the

beautiful bar overlooking the city was unfortunately closed for the duration of our 3 day stay

breakfast included, near restaurants and bars. cleaning ladies are really nice.

however is totally wasted with an unflavored bar that does no offer food or cocteles with not promotion or events always

modern decor, clean and new. good atmosphere . good breakfast for the price

breakfast could be better and better attention at front desk

also, could offer some essentials like oil, salt and pepper for the kitchen in the rooms

including refrigerator, little kitchen and laundry

the coffee machine at the breakfast was not working properly

breakfast is excellent and a real plus

including refrigerator, little kitchen and laundry

the gym on the 12th floor was also clean and well-equipped, with great views

gym is on the roof top, amazing view restaurant is great, both dinner and breakfast

gym is on the roof top, amazing view restaurant is great, both dinner and breakfast

breakfast can be improved.

staff behaviour, wifi , brekafast, nothing except the location was nice

location, rooms, breakfast friendly staff

very bad wifi and mosquitoes in the room not letting me sleep!

location, value parking

the gym could have a better presentation and treadmill equipment.

very comfortable and clean, delicious breakfast with a big selection of items, highly professional staff, great value for the money

i wish the pool was heated

very comfortable beds, great shower, good little gym with adequate equipment, awesome rooftop pool, great happy hour

good bathroom, comfy gym, good breakfast, great rooftop pool, good location

loved the staff, the pool, the food, and the whole vibe of the hotel. just beautiful!

all the places you may want to go, it has a central patio with beautiful trees, a nice swimming pool, and a mexican style kiosk where they host events

friendly staff, large rooms, nice pool and gardens, good wifi connection

in summer time the garden and swimming pool are very full of life and nice people

warm pool, nice trees

he also served us our repeated room service for drinks

pool was cold

hotel; good to stay for one night; delicious breakfast; parking option is available and for

pool

parking stalls too small, and hard to find an available spot.

the gym was adequate for a decent workout

hotel that smells soo good we definitely will stay there again everything was excellent everyday breakfast was delicious the staff was so nice waffles are really good wifi was good they even had

room service was very friendly and attentive

clean, attention, location, breakfast.

breakfast was great

old not very clean. had to asked for towels blanket wifi

location and parking availability

humidity on the ceilings, walls had holes due to humidity, towels were so old and seemed dirty, wifi ineffective

friendly staff. quiet. secure parking. nice pool.

i never got the wifi password since they had it written at the lobby, and at the moment i wanted to connect i

pool was bigger than i though

pool sun facilities

wifi was excellent

wifi and bed too small

the pool, was nice and warm water. but the kids pool was disgusting .

didn t have the time to go to the pool and enjoy all the amenities, i needed more time

i loved the staff, the gym availability, and how close it was to shopping.

spread of breakfast

comfortable beds, good pool, great breakfast with good service

liked the rooms and their cleanliness, as well as the room service, the food and the hamburgers are very tasty

the breakfast is complete and the pool is clean and warm

that the pool closes at 8pm

not much service around pool

clean secure, good food & drink, professional staff, friendly staff, wonderful pool area - we would go back in a second

assume as an effect of covid the bar was not really stocked

and that s it but everything else i left without checking now officially i do not order room service so that s good but that s about it it was a bad experience thursday and even the

the street is the majestic casino - the kids in the hotel pool and my wife and me at

good location, wonderful staff and a big pool

and with a great customer service, the rooms were so clean and comfortable, they also have a nice pool and green area

king size bed. a lot of coffee. pool.

the roof bar was closed for private event on the day we were there.beautiful rooftop bar/lounge.

room service delicious.

has nice modern rooms that are mostly located around a covered courtyard, which also serves as breakfast and restaurant area

tried going up to the bar in the 7th floor an we couldn't get in i believe people not staying at hotel came to party but

rooftop bar closed at 11:30 on a saturday night - a little early

breakfast was delicious

breakfast was same every day.very short working hrs for shuttle service

includes breakfast, nice assortment of food

after a long day of work, stoping by the bar and a light meal, makes a diferrence

nice location and excellent breakfast

breakfast every day

the rowing machine was broken in the gym. the pool closes too early.

the pool area is still under construction or undergoing renovation works

we should have booked at least two to enjoy the pool

usa and mx tv stations good gym bathroom and amenities were good quality and great shower pressure the price was unbeatable

great facilities; gym, room, lobby. fantastic wifi speed. great view.

the rooms are exceptionally clean, the shower is great and my husband loved the room service menu

the receptionist didn t explain the wifi or how the mini bar worked

had early check in and late check in, i also paid for an extra late check out 300mxn and left the hotel

great facilities; gym, room, lobby. fantastic wifi speed. great view.

breakfast was great, the chilaquiles were the best

gym, location and cozy rooms

nice details like a small complimentary wine bottle in your room great bed fantastic included breakfast

the price, service, location and the gym

big and clean room, good location and delicious breakfast

i wish the breakfast buffett had plain eggs

the free breakfast is extensive

close to the event and the continental breakfast was delicious.

no pool.

there's no pool in the hotel

great daily room service, the structure is not brand new but well

breakfast buffet

good maner, pleasant atmosphere, good location, great breakfast, wonderful shower, very nice view, overall i will recommend the hotel to my friends

room service quick and reasonably priced

not ready, and that i couldn t invite my family for the breakfast buffet to visit with some

they did not have the wifi passwords in the

i asked for room service, and i left the room thinking it was going to be like 30 mins

pool area seemed nice and clean also gym was good

hour wait for room service when restaurant only had 3 guest

ybe from room service) that wasn t collected so the smell was bad

the location and breakfast

breakfast exceeded all the expectations

breakfast was incredible

the beds and breakfast was excellent

breakfast

i didn't have breakfast.

check in, rooms are so well cared for, quality of towels , quality of bedding, turn down service, gym on the 18th floor with city view

have been staying there 20 years the location is great nice clean area we love the bar with big fireplace and starbucks next

bar with noise till 4am on certain nights

excellent services and hospitalities 4 estación restaurant was super nice spa facility