staff is nice and there breakfast they have is one of the best that i have had at any other hotel

did not get room i paid for, extra charges for parking and early check in were added but not stated at time of booking

stayed in the spa tub suite and it was so spacious, cute, clean & had the best view of the marina from the little

a little pricey for the spa bath rooms but nothing too crazy. nothing else to complain about.

i love the rooms with the spa baths

clean, the staff were friendly, helpful and welcoming, plenty of free parking, a small pool and jacuzzi in an inner courtyard area, there was a wide range of options for the

the complimentary breakfast was adequate, cleaners and all receptionist extremely friendly and helpful

nice and convenient location , plus the pool and breakfast.

our room was very comfortable, and the breakfast, superior

clean, large vehicle parking, friendly staff, good breakfast. gym needs upgrade

the bed was too hard. the breakfast could of been better with selection.

location, cleanliness, hotel breakfast

great rooms, nice breakfast

the rooms are spacious. the coffee was good. the cookies were a hit with the kids.

pool was nice and heated

gym was nice

the swimming pool and gym were closed.

indoor pool in winter

we didn t have a bar fridge

update the google maps description because it indicates you get free wifi and free breakfast, which is incorrect

room was above a playground and was filled with kids all weekend from 8 am to 9 pm very annoying and the last day they did not change our

the lack of adequate breakfast service .

there is laundry room and it is useful if you travel with kids

the room was very spacious and had a very functional layout. the kids enjoyed the terrace.

bar only open on weekends, we were there tuesday till friday

spa had cold water.

the pool was not open and when another family member complained, they opened the pool but the spa was green

was good only bad thing was the sofa bed had spiders which freaked out my kids

was small, scuffs were present on the wall and door, couch was worn, and the eliiptical in the gym squeaked with a loose left side

there is also a gym although i did not use it this stay

safe parking, good security, comfortable beds, plenty of towels, guest laundry

breakfast and free parking, never mind , everything was amazing

the pool had too much chlorine.

clean, laid out well rooms a nice size gym was definitely adequate enjoyed the morning breakfast friendly

was clean, there was coffee when i awoke i had a very convient room for parking and my dog very

the pool the breakfast the immensities in the bathroom

pool and spa were wonderful, grandkids had a wonderful time

excellent service. i was with family and your hotel allowed us early check in and super quick

our spa room was great and rest of family room(*315)great. breakfast great also, no comlaints.

breakfast was amazing - sausage, eggs, potatoes, bagels, juice, fruit - you name it

my husband loved using the gym each day and the corn hole game was great for the whole family

wish the room service people spoke english

the rock climbing wall was amazing and the gym was well equipped

vibe, happy hour, breakfast, style, bathtub, free use of beach towels, sand toys and boogie boards, almost every

we loved the beautiful bar and the service was great

they offered an early check in.

a tough time right now however guests need to remember kids don t need to see/hear drunken shenanigans

well located, modern, great restaurant and rooftop bar, spacious gym

the spa is amazing! the view was amazing

gym was meant to be 24 hours yet closed for a private event one day without prior notice to guests

to catch the sunset in its full splendor the rooftop bar and the pool deck were superb

hot tub was cold and there was lots of little kids playing in. it could not relax.

we had to go to a massage place nearby because i couldn't justify paying the spa at the hotel to fix a problem that the beds at the hotel caused

gym/spa they ask you to go to pasea across the street

my kids and i had a wonderfully relaxing fun time

the worst gym i have ever seen

excellent place for all ages kids, adults and beach

kids had a great time in the pool, beach access was great

ults & children), free wifi, restaurants & coffee shops & swimming needs shops within hotel

spa grotto, pool and gym

amazing for family and kids

the hotel is located close to beaches, downtown, golf courses, airport and freeways

requested an early check in and they were able to accommodate us which was great

person at the front desk was so nice and accomodating with our early and late check out

rooms were well done, it had very positive vibes, the pool area was wonderful and it was in a great location in long beach

being across from golf course, the bamboo trees around pool, the uplift the spirit theme on the shuttle, helpfulness

the pool and spa area was great, we used it several times a day

the breakfasts

pool is amazing, room was perfect

it’s a great place to stay if u have kids. felt like being in a little apartment

spacious, has all the luxury’s an apartment would, pool, seating areas, laundry room, and pet friendly

once i said i can’t remember my own kids names non the less 20, he said oh don’t worry about it

i didn’t like that your bar and restaurant was not open due to staff shortages

the room was very large and included a desk, couch with ottoman, wet bar area, and i have to say that i really slept well

the kids were noisy far beyond the 9:00 pool closing time

no free breakfast, in room coffee just ok

kids were usually going alone for breakfast and were very well looked after

- lots of parking

staff especially the lead was grumpy and whenever we ask him for extra food items for the kids he look at us like we are weird

parking was convenient

strong wifi

pool a jacuzzi area and my son loved the basketball ud83cudfc0 court and breakfast

breakfast staff / breakfasts provided were amazing!! property was extremely quiet.

kitchen utensils were a bit cheap

the staff and facilities were both outstanding. the breakfast and breakfast staff were great.

breakfast had so many options!

wish that the restaurant, coffee bar or regular bar would have been open

free parking, free wifi

understand the current affairs with covid, but it would have been nice to have the pool and cafe

due to covid no restaurant or bar open

i like that there's a little bar downstairs a gym and a laundry room

the breakfast could use more variety. wish the pool had opened earlier and was heated.

covid protocols, breakfast was somewhat limited but still appreciated

location is calm, and very clean. free tasty breakfast and free parking

fresh eggs and meat for breakfast

there was a semi truck parked in the parking lot ner the pool & they idlled all day & night.

a safety issue that’s why it should not be moved or closed, staff gave 2 diff infos regarding early check in, one said 230pm the other one said 2pm, we came back for the early check in at 2pm

also the laundry machine was dirty and stained all my whites and all they did was give me a free drink and

guest laundry is very convenient

breakfast was amazing. kitchen staff was great!

good hot breakfast included

pool was not open due to construction.

breakfast area kinda small

the staff from breakfast were so nice and kind

the rooms were very clean, the staff was nice and welcoming, the breakfast was very good

room and the common areas (including the swimming pool) were exceptionally clean and updated

the bar was pretty bad and didn't even open until 7:00 when there is a convention in town

a terrific hotel to stay with a great pool for the kids.

kid left a pair of sandals at the pool over night

complementary breakfast ud83dude0b

pool

breakfast was not good and didn't have enough for the guests

the complimentary breakfast

the pool was tiny and not heated otherwise the property is great for the cost!

pool is yet to be commissioned

also, great breakfast, clean room, laundry and gym were all pluses

everything , except the pool was under construction & the 75$ dollar hold they put on your card for a week

gym was totally different no ac or towels

wish the coffee bar was up and running

the swimming pool and use of hot tub was unavailable after 10 pm need to extend access to 12 midnight due all

access to pool jacuzzi & gym & quiet ambience.

breakfast buffet was well stocked

everything especially the 24 hour free laundry room

the kitchen

the modern feel to the rooms and free laundry wash

the breakfast was wonderful

cup of tea but did give me a ginger and lemon tea bag and said i could get some hot water in the gym

room service was fast, tasty, and reasonably priced - i shared with my friend and still couldn't

t not too original such as not having thermostat nor wifi we need to have those)

sense of history, the art deco style, the bars and restaurants, wifi actually worked in the room

excellent wifi

not a good experience for us and for our kids

my kids enjoyed pool and basketball court

i expected a kitchenette

loved everything came to cook and see my kids for thanksgiving best time i've had all year.

that the pool was closed due to covid

we have kids so i felt less guilty with any noise they made as there were plenty others around

costumer service, clean facilities; pool and gym were in pristine condition

nice gym , overall environment, however the staff were super nice!!

laundry, restaurant pool area was great, also provided a clean comfortable area for smokers

yummy breakfast

loved the breakfast and room so much

clean property, the peleton bike in the gym, quiet surroundings.

great location. clean. good breakfast. nice staff. good parking.

check in fee due to earthquake, perfect location, clean rooms, very comfortable bed, excellent breakfast options, secure areas, sanitized tv

they have a peloton bike in the gym that was ideal

room was comfortable. indoor pool is a plus! location not far nor difficult to get to downtown.

to get to the airport; hotel has free airport shuttle; quite a lot of food options with in- house restaurants and also room

room was clean and the shuttle was fantastic that picked us up and dropped us off at the airport even before his shift

the location was close to the airport. shuttle was on time as well.

smell was great parking & the convenience to the airport is great

walking through the gym to the pool is awkward

westin long beach offers a nice gym, a convenient coffee and breakfast shop, and is well-located for catching the passport bus to

no room service

said they would give me a room of equal value, it had a joining room with a bunch of screaming kids

it s no room service at the moment up and down to get food with a baby

restaurant, bar and pool

wifi

nice pool

my kids loved the kids play area with video games

asked for the towels to be folded like animals for my kids and they made 4 animals and my kids loved

pool not heated

the rooftop bar was not open for sunset on sunday

positioning of the pool as it doesn t get sunlight for too long and the pool bar was closed in the summer time

modern cool hotel, near restaurants. had a nice bar with music.

there is a very nice coffee bar in the lobby. the hotel is near the convention center.

need eggs for it to be a breakfast.

i like to sell this i like the comfort everything was nice and clean is this breakfast

slamming doors, kids running up and down hallways at midnight

free wifi was terrible and didn't work well

loud noise

i loved that my room led out to the pool/ fire pit seating area

the pool was heated and my family had a great time

clean, beautiful room and bathroom. allowed for a late check out.

we had dinner at the bar and the food and server were excellent!

no free breakfast. no jacuzzi. pool wasn't heated. no shuttle to nearby attractions.

no bed in room for the kids and the one eventually supplied was too small

good location, gym was decent

the breakfast was so so and paying for wifi is ridiculous

the change of cost every day. the gym needs help.

$25 bonus and beer/wine encouraged us to visit the bar , and we loved it

hotel still charged us for delivery and room service charge despite us picking up food and taking it up to our room ourselves

clean modern bar and food onsite

gym has a wide variety of equipment and open 24 hours

room service and the parking garage was across the street so had to make several trips for

pool was great and location

bar in the hotel is very expensive, and we were coming from the 5* hotel in san francisco, however

and food and love to see dogs, not just service dogs or single dog per family, location and pool

pool bar wasn t open, restaurant was very expensive

went to the bar an hour before closing and they wouldn t allow us to open a tab because they said they were

had live music at the pool for holiday weekend