the pool was nasty

breakfast was wonderful, in a spacious room, tablecloths on the tables, a variety of hot breakfast

loved the breakfast choices on the menu and the complimentary breakfast

a deluxe continental breakfast, hors d'ouvres, admission to middleton place were all included

breakfast is always delicious

breakfast choices was good and not the same every morning , bed nice and big , rooms clean , plenty

the pool is under maintenance

breakfast exceeded expectations

the breakfast was outstanding

the only thing i didn't care for was the swimming pool. there was no place to sit in the sun.

the pool was closed

accommodated us with an early check in

breakfast was ok, wish the pool was inside.

the properties fault but traffic was horrible and wish they had a heated pool

breakfast was wonderful, the cinnamon rolls were delicious

delicious hot breakfast with great selection

wonderful staff. this location is always so clean. great breakfast!!

even though i dont eat breakfast the presentation of the buffet was excellent

it scared my poor kids to death

pool was a little small compared to other places we have stayed but was clean and very well kept

pool and fitness room not open

the bed was hard as a rock we were told at check in no room service but everyone else got service

do not sell any laundry soap

used the laundry facilities, which did not work and they said they were not responsible

a few suspect characters walking around the parking lot.

beds were comfortable and the breakfast was great.

breakfast was good. staff very professional.

there was no bacon for breakfast.

the hotel staff was so nice and the breakfast was yummy

breakfast had many choices and quality food

they provided bag breakfast

pool view had no flowers or plants.

the pool was out of order

elevator, pool water was milky looking and looks smaller in person then in the picture online

location was good and the breakfast was more than adequate

great room and gym, though we didn’t use the gym, and quiet

laundry was easy to use

kept us awake and took over lobby and gym

gym was excellent im a elliptical guy and they were clean, and perfect

i loved the layout of the room. i liked the outdoor area and the gym.

included breakfast was a nice bonus

breakfast, dinner buffett outdoor pool. outdoor fire pit great staff

staff was excellent, many choices for breakfast, food was fresh, staff was helpful and friendly

the bed was wonderful as the room was nice. loved the kitchen.

i asked for a high floor but was on ground floor by the pool

was good, friendly and welcoming staff, kids enjoyed the pool and located near lots of places to shop and

the breakfast was horrible but the rest was great!

cookies in the afternoon exceptional laundry facilities were so helpful

it was very clean. my kids loved the breakfast each morning.

clean, comfortable, great staff, laundry facilities on site, which happened to come in handy.

my kids enjoyed the indoor pool

pool cleanliness could’ve been better

gym is in really bad shape, basically unusable.

room was clean, pool was heated

breakfast

room service was very poor

pet-friendly with a reasonable room cost and a reasonable pet fee

parking is free and there are plenty of spaces

breakfast was great

slowest elevator ever with some dog pee, laundry mashine didnt work

i would like a breakfast or bar voucher.

we had a nice view of the outdoor swimming pool area from our room

room service and room service food not so great

the room was tidy, neat and clean receiving excellent room service

the online photos of the pool seemed slightly deceiving, it looked a

everyone very nice. rooms were clean and breakfast was good.

wonderful pool in back, only a little more then five feet deep so good for the kids

love the pool and garden, quiet, clean, and comfy. great breakfast and common areas.

the pool was so cute and loved the nature boardwalk they had behind the hotel

complimentary breakfast could be better

was super clean, bedroom was big and bed super confirtable, service was excellent, the daily breakfast included was the icing on the cake

clean, comfortable bed, extra pillows, pleasant staff, nice breakfast with pleasant hostess

breakfast a bit dry owing to the heating lamps

variety of options for continental breakfast

the accomodations the pool, coin laundry, location etc

we enjoyed the pool and the fitness room

breakfast was good

breakfast was excellent

the hot breakfast was missing cooked grits or hash brown potatoes.

breakfast and breakfast staff were amazing

pool was very clean

nice outside area for smokers, great pool, food and gym

friendly staff zero pet fee

they accommodated a early check in time for us. staff was very friendly

no pool

size of room and breakfast

was broken the tv didn’t work the pool for the kids was out the bar was not open or operational

wish there was an indoor pool. but the property is beautiful.

also, their pool was closed and didn't have that info listed on their profile/website

and the kids love the waffles and eggs

breakfast wasn't great. fruit tasted a bit old. not terrible, just not fresh.

the hot breakfast was delicious and the entire hotel and rooms were very clean and well taken care of

didn’t drain properly, no breakfast due to them switching over to another name, gym was closed

the staff was very freindly, breakfast was great and our room was excellent.

pool and the gym was the extra value for the price that i had book it for but the pool was not open for the time

everything about the room was great and clean. breakfast was offered and the pool area was nice.

pool was warm pretty blue and very clean we are definitely coming back

hours and better food choices at restaurant bar area half the stuff the did have menu wasn't

we didn’t have time to visit the bar area, but it it looked very inviting

very pretty patio and pool area bar and restaurant was also relaxing

there was non pork items on the breakfast buffet! very rare!

we didn’t try the exercise room or the pool.

comfortable beds, great swimming pool and nice staff, especially mary at the breakfast buffet

being on a diet they had exactly what i eat for breakfast a small egg white omelette with cheddar cheese and turkey sausage

swimming pool closed. please add to the site. i could've saved money.

i liked the location , and its workout gym was spacious and had good workout equipment

couch and kitchenette area also

breakfast was great followed by nice swim in the indoor pool was very relaxing afterwards

the room was very spacious, and the kitchen was clean and felt homey

the room could of been cleaner. and i feel like the pet fee was pretty high.

while i didn’t use it, i was very impressed with the onsite laundry - at no additional charge

location is great, staff were friendly, breakfast was convenient and a free laundry room if needed

spots on the couch, sticky kitchen floor, tub needed a good scrubbing

only complaint i have is that we were not able to use the pool during our stay

the room was clean and so roomy. staff were so pleasant and breakfast was excellent.

helped… the prices of what was available were a little steep… also due to the pandemic, the bar closing at nine was a bit of a downer but also no fault of their own

spacious and well maintained, pool and gym available, bar on site

pool not open

didn't utilize all the facilities such as the gym and the pool so i can't review that aspect

wanted the bar to be open

breakfast was great, food choices were great

newer facility. large room with kitchen. lobby coffee was good.

love the bar too

view was great saw the pool & walking trail from my window

the room itself, location, fire pit, bar and breakfast.

great pool and hotel was always clean

she told me at check in that room service was only on wednesday

that it had or bar and the stuff was very respectful

with the bar and they have breakfast and lunch/ dinner, snacks area, exercise equipment, nice pool and fire place and laundrey

pool , gym

was perfect the room was very clean penelope the breakfast lady was wonderful we came from norfolk va to celebrate my grandma 75

is pretty quiet, the pool is very clean and breakfast had biscuits and gravy which was delicious

the breakfast was amazing! staff was awesome!

the children refused to give up their towels as they were cold when they got out of the pool, so after one round of swimming our towels were soaking wet and we had to hang them up to dry

pool needed to be cleaned and there was no pool towels in my room i had to go ask the front desk

the pool, and hotel were clean and room was great

excellent-breakfast, barin pm, comfortable room,all staff- bar,restaurant,room service, front desk- delightful, all

the bar is crazy expensive but service was great.

i didn't like the five stay before receiving room service

parking was a challenge if you arrived back late at night but i am certain that the hotel was

very comfortable room. microwave, fridge, coffee in room. good fitness center

staff were exceptionally friendly and helpful; the room and bathroom were fine; the shuttle to the airport efficient; and the dinner and breakfast menus more than adequate

with the family, my kids loved the swimming pool and hot tub

property was booked because it said it had a pool and jacuzzi

best part was the bar down stairs, the bar tender done a fantastic job on spicy bloody

shuttle to the conference stopped before conference was over

breakfast is fine, for a continuous stay more than 2 days, there could have been variation

they offered a free shuttle to the airport and many stores and restaurants were close by

hotel shuttle is useful for going around for business and airport transfers

kitchen available

the breakfast was great!! i liked that the hotel was close to the airport

wish the pool had been heated or enclosed in april and i wish i had known the limited hours on the airport

the breakfast staffs were very kind and the room was very clean.

my return shuttle driver was very helpful and personable also

very helpful and friendly staff. nice breakfast. location near many restaurants and shopping.

ept the bar prices were very, very expensive. bud light for $5.50. crazy!!!

the bar was a plus, i didn t get in the pool but it looked really nice

the wifi was also alwful

location was great ! shuttle service to the airport worked out perfect.

we had breakfast dishes, unmade bed, no towels, no soap, no coffee, etc

room was very comfortable and clean, easy access, nice staff and good breakfast

front desk and breakfast staff

i called springhill suites to ask if we would be able to check in so late (after midnight) and they said yes and were extremely accommodating to us, helping us into a

first morning she was banging on the door at 8:30 and my kids were still sleeping

laundry room uses a stupid app

the pool was nice too

wife was stressed out due to the hurricane your staff and your facilities great breakfast she was just happy we got rooms there

the beds was a little uncomfortable. and there was no late check out available.

didn't like that the pool was not ready but the hotel was under renovation so it was acceptable

location, very clean updated rooms, easy check in, good breakfast

the place was spotless and the breakfast was great

the breakfast area was great and always clean and stocked

breakfast never had meat

we had stayed at another element in ga and fell in love with their breakfast and were excited about breakfast here

breakfast english muffin was dry because you allow them to sit out on display

staff was friendly. breakfast bar was fine.

pool wasn't cleaned so we couldn't use it

out door area and pool were not to the standards of this franchise

the rooms were decent size, the pool was wonderful!

the swimming pool was broken. it was one of the main reasons for the choice to stay

the bar and pool table area were alive and

pool and gym was out of order and that was the main reason why we booked the room for the

you get off the elevator, the hallway smells like a kids' jump zone

gym was “broken,” but they had a deal with a neighboring hotel to use its very nice gym

and the kids enjoyed the pool

great location, a lot of parking

the pool and hot tub were also very nice

no indoor pool

friendly front desk free parking dinner 5:30-7 & free drink for

room service, awesome pool area with hot tub

even the shuttle driver was kind took me to a place for breakfast also many places to shop i will be staying

i had a pet and asked when i was at the lobby and even signed a paper which i thought was in case my pet

we had a huge room with space for the kids to play

wish the gym facilities had more quipment. it took a while to get the water hot for the shower.

kitchen with everything you need

not enough seating for 6 much less 8, nor was there enough eating utensils/plates in the kitchen

kids were also running through the hallways

throughout the stay, strong marijuana smell in the kids room and let's not forget some staff members

they offer various shuttle services

the shuttle was perfect and the drivers were perfect

breakfast

the shuttle to the airport was timely and pleasant and efficient the room was excellent

breakfast, very good location with easy access to highway into downtown charleston, super shuttle service

the breakfast area was roomy and the staff is excellent

we very much appreciated that we could entertain our family in the lounge areas and at the indoor pool

staff was awesome! room was clean and comfortable, breakfast was delicious

wasn’t an option, i had 5 underage little girls already checked in and swimming at the indoor pool

clean and friendly staff . good spread for breakfast.

nice specious room, good breakfast, indoors swimming pool!

also we ordered room service for dessert and breakfast and were thoroughly impressed both times

the pool area...and the area on the way to the pool. i loved that it was clean and relaxing.

i loved sitting in the lobby / bar area very pleasing to the eyes

great rooms, internet, fantastic gym

was located in a great part of town, very clean, fresh smelling, pool area was great

would say the breakfast time during week days was too early (6 am until 9) , for people who go there for business

the pool seemed a little dirty, but we are in the middle of a heatwave and there were a lot of people

loved the kitchen and the room was very modern.

great room size. nice bedding. clean. nice pool, hot tub, basketball area. good breakfast.

24 hour gym

included, great location for our trip since we were attending a comedy show close by & the shuttle to & from that event was great

complimentary breakfast was excellent. staff was extremely helpful and courteous.

friendly staff and loved the free shuttle

the location is perfect for the chs airport the staff is exceptional prompt shuttle service

the indoor pool and jacuzzi were great for the kids

which maybe extra equipment in gym. maybe one extra machine

there was also free cold water in the pool & exercise room so we were never

breakfast options could have been a little better.

convenient location. staff was great. plenty of items on breakfast bar. bed was super.

super clean smelled good and nice indoor pool

really enjoyed everything in the staff the breakfast the rooms nice and cleaned linens everything was great

the breakfast was very good and the service

it was advertised as having a kitchen/kitchenette, but it was nothing to cook with but a microwave

just wish that there was breakfast while i was there but i do understand with covid and the new construction renovation

there's a kitchen, there's no utensils or plates, cups etc

bed extremely comfortable , nice little pool area and the burgundy lounge was fun

pool, pool house, bar and the live music was amazing

the impeccable retro decor, the clean room and comfortable bed, the keurig coffee, the on-site bar with music (but the rooms are out of range of the noise, don't worry

the place oozes retro cool — from its charming pool house with a shimmering, picture-perfect pool to its intimate 60s-style bar featuring live

swimming pool plus free parking on site

staff was super great and so was the breakfast!

charm, people, rooms, breakfast, parking, location

very modern and seemed newly remodeled. excellent pool area.

every request from towels to late check out was met with friendly and efficient service

comfortable bed and pillows.. great breakfast.. easy check in and check out and very friendly

our room was great- we loved having the couch to sit and relax the breakfast was very good the gym was well equipped we loved the added touch of lemon water available the

shower was okay. should have been cheaper with no breakfast or pool or gym.

enjoyed the indoor pool (although small) the water was actually warm enough

kitchen facilities were too basic gym was poor

indoor pool and breakfast

the gym is nice and the pool looks refreshing

nothing! it was perfect. having the kitchen inside the room was definitely so convenient

the lightning of the section of the kitchen was disappointing, as it was not working

location was excellent! staff was very personable and the breakfast was pretty darn good!!

the protein options at breakfast need to be addressed.

even the food in the restaurant and room service is

the coin operated laundry room was a great asset w/wet swimsuits from the pool & strolls on the beach

and we love the spa tubs

room service and limited cable access without further room charges diminished quality of room

kathy was wonderful, rooms was nice and oh man the spa tub was the best i needed that to relax and the bed was just what i needed

the food truck for breakfast was great as

little lady in the breakfast area is a doll

express is the only hotel with a open pool and room delivery free breakfast

breakfast was good but crowded

the fact that they had a pool was definitely a plus

staff in kitchen seemed a little distracted

the pool area could be a bit cleaner and i needed to go ask for pool towels each time.

we were there for a funeral and they were nice enough to let us have an early check in so we could get dressed for the funeral

no microwave in the rooms, the pool was closed down.

the breakfast was spectacular every morning!!! ud83dude01

the room service menu is not great

room service after 10pm

decent room service, quick room service

pool and hot tub were clean and welcoming

room service came by every morning taping on doors around 9am

shuttle to downtown was amazing

love the fac there was free shuttle service to town.

kitchen should stay open longer

(again not great for those of us with kids and early bed times)

kids eat free

bar and gym

clean, amazing rooftop bar area with games for the kids

the only thing i liked about the place was the main lobby on the 6th floor and the gym

bar and outside areas were great. gym also good and starbucks a bonus on the ground floor.

on the sixth floor was an interesting touch, and that’s also where you’ll find a cozy bar serving drinks and snacks

pool is not senior friendly as there is not a walk in area

perfect location! free parking, clean, modern and the free breakfast was great!

hallway smelled like wet gym socks. room was continuously humid.

room. staff( jessica). gym

we did stay after a storm, however they did not let us know beforehand that the pool would be closed for our entire stay

the shuttle service and friendly staff.

clean, friendly staff, room up to date and modernized, free shuttle service.

we had a free shuttle between 4 to 10 pm, to commute to and from within 4 miles radius

friendly helpful staff, nice clean room, the lobby, the pool area.

free shuttle to the

the breakfast was a-ok

kitchen staff leaves something to be desired

the rooms we had were clean and the kitchen had everything we needed

had a two bedroom suite that had a bed and bathroom in each suite, a pullout sofa, and a kitchen with stove

spacious living space, the seating options in the room for configuring business set up, the clean pool area, the jasmine diffuser in the lobby since it's a pet friendly hotel, pet friendly

no towels in the gym. no towels in the pool area throughout the day.

gym,launderette,pool,games,etc

shower and the wonderful selection of mixings at the oatmeal bar for breakfast

liked the living area with sofa, tv, kitchenette and desk

beautiful hotel, spacious rooms and the breakfast was good also

furthermore, the laundry facility was closed due to renovation without notification

coins at reception for the laundry

liked exercise and pool facilities

$10 off for inconvenience, breakfast i would give a 4/10 (there 3 days and couldn’t even get kitchen staff to put jelly out and she couldn’t speak english

the pool area was fairly private and very clean