kids enjoyed the swimming pool too

menu in the bar over new year

wifi was very reliable

great size room, friendly staff and we enjoyed the pool, spa and gym.

easy to find from the motorway and plenty of free parking

i was inside my room, the wifi appeared to block the internet service i have on my phone

a bonus was the really nice gym and swim pool

seem just a bit understaffed in the bar/restaurant areas, the waiters and bar staff seemed overwhelmend sometimes

great staff, they were very welcoming. lovely swimming pool. very fast wifi.

the kids loved the restaurant and placing there orders with there waitress

the gym has good facilities and is kept very clean also

the staff were brilliant and made such a fuss of the kids, they couldn t do enough for you

wifi connectivity was excellent

the bar was to dark and couldn't read the menu ..

the staff were brilliant and made such a fuss of the kids, they couldn’t do enough for you

very relaxing and a choice of restaurants were very good the spa and pool were excellent

kids playground outside could do with a little facelift

thank you all in the heritage hotel and spa also for making our stay special

kids took over the swimming pool when i went for a leisurely swim, which wasn't ideal

lovely room, friendly & helpful staff. food was excellent as was service. gym well equipped.

good location. very comfortable room. ev chargers available. food was good.

close to golf course. value for money. beautiful hotel

we wished there had been a pool, but that was a minor point.

food in the restaurant bar was absolutely beautiful and staff were so friendly and helpful we will definitely stay again

food is the bar was excellent

service in the bar was disorganised but the food was great when we eventually got served.

the food was tasty and very hearthy bar staff very pleasant and breakfast was fresh rally

the bar food was lovely and reasonably priced, pity the restaurant was not open during the early week,

outdoor bar area is top class.

near castlecommer discovery park which has plenty of lovely walks, boating and historical

corrie's bar the food was lovely especially the fresh fish

welcomed us and the kids and made sure to fill us in on all of the fun activities they had available for the kids to

the staff was friendly and room service was so quick

the weekend and we had a very good weekend the staff were very good but the only fault was the bar the bottles weren't in the cooler there were warm the girls behind the bar didn't know how to

large gym and a nice swimming pool

everything was magical, our kids loved the place and the dog and wenn did too

the kids loved roaming the property, chasing the chickens

breakfast was great,plenty of options,cooked breakfast and juice,fruit,yogurt,cereal ,plenty of

got a late check out 1pm

i was born the reason for visiting, breakfast was incredible , we didn't get chance to use the spa but it looked nice

fast wifi

nice hotel, bar, pool, good location

parking is no problem either

old fashioned charm. friendly helpful staff. lovely bar and restaurant.

room was ready for early check in which was fantastic

breakfast was great . fresh and warm

little or no gf options at all, staff was not convincing at all to tell you about allergens and kids menu has all allergens mixed up

lovely hotel first time here staff lovely and hotel great for kids will definitely return again

great breakfast choices hospitable staff very clean

room was very clean and spacious and the spa bath was fantastic

offering advice on things to do with our kids

was lovely, ideal hotel for the kids- they love the pool every time we stay

was in pool and spa both of very good quality

breakfast was lovely, pool was lovely bar and food was lovely, as was the entertainment

breakfast was amazing location was great rooms very clean and the staff was amazing

hotel, really friendly staff, excellent facilities

massage in spa amazing

the spa bath i and some of the tv channels in my room did not work

park - next time we stay we’ll request a room with a view over the park i had a guinness at the bar and it settled about 2 inches from the top of the glass

we had are dinner in the hotel bar and it was gorgeous we had soup then the steak and a few

we had a little heater added to our room without asking was great for the kids

it was very slow service in the bar 0

just the room being next to kitchen fan which was rather noisy during the night

expected from a good hotel room tea/ coffee biscuits, good selection tv chanel s , swimming pool was great

and the kids club were really good

gym and pool on site

nice pool

a very good gym and swimming pool, expansive grounds and outstanding public areas

hotel itself and the room was gorgeous, got breakfast delivered to the room which was lovely bed was very

the spa is nice enough as well as the gym

room service and distance from the reception

the food and drinks were great and the golf course in lovely condition