kind staff, indoor pool

breakfast needed more substance

room could have been cleaner and the free hot breakfast was never ready at 6am like they said it would, plus when it was finally ready it was

breakfast was disgusting

the pool was dirty!!

the breakfast was awesome & plentiful

felt the place was extremely clean quality of breakfast was average, but what i would expect almost at any hotel these days

breakfast that was presented was more than we expected

staff cleanliness good breakfast

the breakfast was excellent

the only parking spot was next to the swimming pool, right in front of a door, and i thought that was fine, but the door would not open with my

the pool was foggy and nasty

i also liked the very nice fitness center

i could not have asked for anything more (than maybe breakfast lasting a tad longer on the weekend)

pool broken

easy check in and checkout. modern and spacious bedrooms and bathrooms. nice clean pool.

breakfast was good

beautiful pool area that felt like a resort

breakfast could have had more selections

but seeing smiling face very time we entered or left, enjoying a hot breakfast at the hands of a delightful lady who prepared them, and generally feeling welcome made

then, they did not send no cleaning items and my trash and my dirty laundry was awful, i had to take it down myself

breakfast could be improved slightly, but it was still good.

only negative thing i would say is that, yes, even though they offer a complimentary breakfast, there was not enough food for everyone

clean comfortable room. efficient friendly staff. good breakfast.

ev charging was so convenient and free

not enough breakfast

i love to having our own kitchen setups everything was just on point

did have to kill a bug in the kitchen floor but all good. room 201

surprised to get a suite with a living room, separate bedroom with 2 queen beds, and a full kitchen with all the essentials, a full size refrigerator and even a dishwasher

bonus that my kids were able to play basketball!

i was disappointed the pools weren’t open and wasn’t told this when i booked room.

pool was open

how there was a kitchen in our room

fitness center was great

very large room. great breakfast. nice fitness room.

my kids loved the indoor swimming pool.

the pool was very cloudy..

cozy location. bar and lounge area was nice and inviting. all staff were wonderful.

i wish the indoor swimming pool would have been heated.

of them advertising a sofa bed being in the room but when we got in, there wasn’t one for my kids to sleep on, we made the small couch work but imagine 3 kids on it, also hair in the bathroom

indoor pool and hot tub are open 9am-9pm

the lobby, rooms, breakfast area, pool, and gym were all very clean and well kept

the breakfast. my husband said it didn't taste right but i enjoyed it.

breakfast in the morning was hot and plentiful

clean, size of room, value, exterior appearance, the best breakfast we have ever had at a hotel

wasn't cleaned good urine was on the bathroom floor the laundry wasn't clean it smelled had to go buy my own cover for the bed i just wasn't pleased with

buffet breakfast was the best the whole vacation, omelettes, sausage, frittatas, waffles, muffins, bagels,

rooms were quiet and clean, and the early breakfast start time was great.

the staff could have been a little friendlier. also there was no laundry facility onsite.

breakfast could have been better.

the toilet was very low to the ground, like something for kids

breakfast was grab and go

the toilet was very low to the ground, like something for kids

nothing everything was nice even breakfast

they also had toys at the front desk for the kids to choose from to play with in the

the gym was also too small

pool was close we check in at 6:00 that was are main concerned for going there especially this time

gym and pool facilities were closed due to covid-19, but people were still congregating without

very clean nice pool and gym

indoor pool & gym

indoor/outdoor pool was a great break for kids on long road trip

the kids loved the pool

kids were continuing to jump in and out of the pool

after a long ride in the car with 3 kids we checked in and had a good dinner with plenty of options

indoor pool and spa was perfect

breakfast could have included protein bar instead of a bagel that was not very good.

boxed breakfast was provided although we did not participate with that

did not eat breakfast

was able to get an early check in time which worked out great for me

they had great breakfast for my dad to enjoy

the pool

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

had dinner from the bar

food, had burgers in the bar and breakfast was very good

stopped on our way for the night, very enjoyable stay, my daughter especially loved the pool.

super clean and comfy. nice dinner bar area

there was a bar and breakfast for purchase. the rooms are a good size and pretty nice.

the food and the bar area! when you walk in the hotel, it's beautiful!!!

especially the girl who was at the bar that friday night

front desk staff and the bar staff were very polite and so helpful in all my questions

wish the bar was open on saturday evening.

did not have a hot tub and the pool was not heated.

kids definitely enjoyed the pool

food and bar services not in hotel but so many restaurant so close, it was okay.

front desk provided bad wifi instructions & woman did not want to get out of seat so to look at my ipad

room, strong wifi, plenty of ac outlets for chargers/pcs/tablets, solid breakfast with decent coffee/hot

pool and everything else

free wifi

free wifi and breakfast

the door to the pool didn't work to go back in.and the ice machine on the 2nd floor didn't work

the breakfast was excellent! the rooms were very clean & nice. we even enjoyed the swimming pool

great breakfast too

breakfast was on time and well supplied

the breakfast was excellent! the rooms were very clean & nice. we even enjoyed the swimming pool

very good breakfast

breakfast was good on the healthy side i went in to the gym that was cool i was able to check in really

the rooms, rates and breakfast during the week. staff was very nice and accommodating

parking was good. breakfast had a plentitude of selections;staff was cheerful and helpful.

hotel was quiet and the kids enjoyed the pool

the location,cleanliness,staff and breakfast.

clean rooms, great breakfast choices and helpful staff

an outdoor pool

it was affordable, clean, friendly staff and great breakfast.

pool was closed!

the breakfast could have been better not a good variety to eat or drink

pool closed but we understand

the pool nor the exercise room was not opened, the quality inn was opened but booked.

the pool was still closed no towels and wash clothes

was falling apart, holes in comforter on bed, paint on the curtains, weird smells in the hotel, pool and gym still closed, not enough parking

the breakfast was good. the bed was comfortable. the staff was great.

one understood there were any breakfast options other than cereal on side of desk

we understand that there was no breakfast buffet due to the coronavirus, it was disappointing

there was no water in the swimming pool

breakfast till 10am and oh so good

breakfast was good and fresh

very good hot breakfast

the breakfast was very good

extremely clean and great personnel st the desk and breakfast area

the staff is amazing!!!! the room was exceptionally clean. breakfast was great.

fitness room was small with only 2 machines that were being used at the time that we went in

pool was down for renovation, nothing was noted on the website, we would have chosed a different

there were no antiseptic wipes in the fitness room and no tea at breakfast or anywhere

hooking up to free wifi was challenging. i had to try about 7 times before

peking ,cleanliness and breakfast

pool was tiny and the space availability around the pool to relax was limited

the bar and outside terrace are nice. people at desk and valet were friendly.

cold swimming pool!

the restaurant and bar were very nice.

and event space, a beautiful and spacious deck, and gorgeous courtyard and pretty outdoor pool area

the location, shower, fitness and laundry rooms, the staff, and the rates.

and sausage served by mama san, pool, mostly functional gym, remodeled floors, clean enough, great location off hwy and next to airport but quiet

close to the airport and shuttle service to the airport

i loved that they have a shuttle to pick you up or take you to airport

the hotel had everything i needed—clean rooms, great amenities, and a delicious breakfast

andrea and the other staff members that attend the buffet and bar are the nicest, friendly people i have met

really liked the kids eat free option

there's a gym we also didn't use that

the pool closed early morning on the day i had to check out.

property was clean with great amenities . included bar & different types of food..

hot tub was under construction, and indoor pool does not mean heated

the only thing the pool area was closed for cleaning at the wrong time of day

breakfast was great!

room service was not given the day requested

the suite size,the indoor pool,evening reception also the hot breakfast.

comp breakfast good, good service.

property is totally under construction and we did not know the gym was closed

there are many restrauants, bars, and shops located within walking distance and as close as next door

the breakfast was okay i grabbed muffins on my way out the door

breakfast was okay

the breakfast was good

we only stayed overnight but the kitchen had all utensils we would need if cooking

room was gigantic with a full kitchen and a sitting area. never seen anything like it.

no bacon on the breakfast menu

great gym and laundry

breakfast was great, loved the size of the room and the little kitchen, and the desk was really

breakfast was delicious. sausages were the bomb, best i've ever had.

pool closed

the layout of the room and the full kitchen...

and all that was included in the studio kitchen, made the stay very enjoyable to have a full size fridge, microwave, stovetop, and utensils

early check in

wifi cut out after a few minutes and wouldn't connect again

was very easy to access off the interstate, clean rooms, free parking and breakfast and staff was quick at check in

fast wifi+ location was great for easy access to walmart and food

eggs, no in roof safe, rooms needs to renovated and updated, gym has 3 pcs of equipt

breakfast was

should have free wifi giving guests a private hotel password at checkin

room was clean and comfortable, airport shuttle, location was great.

21% charge for room service is excessive as the prices for the food was already high

no vending choices & bar & grill closed early

phone in room did not work and therefore was unable to order room service

the bkfast was delicious and the pool was inviting

was no elevator, it was me and 3 very young kids and it was not fun getting to the second floor without an elevator

there was constantly water on the floor from the kids that were in the pool

breakfast was great..and great location

the breakfast bar had options for everyone, and the room was very comfortable and

i arrived late, it would've been nice if the bar was open later than 10 pm.

the snack bar was pretty well stocked, and reasonably priced

very convenient to uab hospital... snack bar and starbucks was handy ...clean

the towel bar in the bathroom fell off the wall and was barely hanging

also, the bar stunk, literally like burnt plastic and cookies

we had our kids and they accommodated them as best possible even though all rooms only had one bed

the location and the history in the remodeled building! the lounge/ bar area was everything!!

fitness center was closed

the bar wasn't open before 5. just kidding no complaints

didn’t like that it didn’t have a pool or fitness center and i didn’t know where to find the ice machine and the window are thin u can hear

all the features that came with the room like the full kitchen

i loved the amenities this hotel offers! plus their breakfast was excellent with great choices!

gym was good

room above ours had kids running around in it all night we were in room 351

i also love the fact that they had a laundry room and a indoor gym

booked this hotel specifically for the pool but the pool was closed for maintenance on the day that we stayed with no prior warning

convenient to red mountain theater where i was visiting, also to my gym and several great restaurants

this hotel it is exactly where the team needs to stay but this experience absolutely not my kids and mom and nana have been coughing and sneezing since we left bases on water issue and room

nice little hotel gym

coming up with a better idea for breakfast than cold breakfast sandwich and kids drink

historic, convenient, extremely helpful staff, nice bar and food selection upstairs

hot last guest s food in refrigerator no response from calling front desk no response in chat gym well equipped, but was dirty

both the roof top bar and the ground floor restaurant offer well prepared and original food and a good choice of

location was good and gym was well equipped

no room service

the roof top bar was very nice

the employees were great and the roof top bar was very nice

they also have a restaurant and rooftop bar with live music; it was very convenient way to have fun without leaving the property

as a single mother traveling with two kids, i felt safe and comfortable

top bar view coffee shop coffee & breakfast sandwich ud83dudecc bed & ud83dudec1 bathtub ud83dudeb6

a 4 star hotel, i would have expected more amenities, not just a gym and pool

fact that the pool was closed and i wasn t made aware upon booking

great breakfast. paid extra for that. liked being connected to the mall

es 4, and 10)

we always have breakfast in the room each time we visit because it is so good

comfortable rooms, attractive overall appearance, historic character, yummy breakfast!

parking and no room service

the bathroom was small and breakfast was not very hot.

the air did not work. also the wifi was terrible. breakfast lacking big time.

soundproofing, you hear every noise, wifi did not work at all

cleanliness, staff professionalism, and hot breakfast!

eggs were watery, bed was like a rock, pool was dirty, elevators were slow, floors were dirty.

the breakfast bar was fantastic. everyone was friendly.

easy on and off from the highway , comfortable beds and great breakfast selection.

breakfast was hot and delicious!

and for the price of 700 plus dollars for two nights there should be room

cost, especially the cost of breakfast with room service

of shower head - square - just different restaurant pub was poorly managed- not enough staff at bar - couldn t get waited on to place

nice bar

called front desk to inquire about room service that they advertised

the pool closed 3 days before our trip the kids were sad.

great breakfast also

closed at 9 i’m use to it closing around 10 for kids and 11 for adults but other than that everything was

breakfast was good but coffee was weak

breakfast was great!

room service was so late with delivery

the location to the bjcc was amazing!! the kids loved the pool, and was very comfy!

the room service pricing was gouging at best

breakfast was really expensive then when we got to the breakfast bar everything was very cold

i m fine with walking but if you have a lot of stuff to bring to your room, kids

bed was fine,came for breakfast around 8 didn't see anything to eat,and no one around.

breakfast was skimpy, just coffee,

pool was closed, the ice machine didn't work and the free breakfast was a tiny packaged donut

little breakfast, friendly staff and nicely decorated with older well made styles

breakfast was a joke

staff was great, the lady working on the kitchen that makes those cookies is fantastic, she was cordial and the type of person byou wanna be

being able to have breakfast and dinner onsite without having to leave.

a huge plus for us with the kids

the free food in the evening and incredible breakfast.

her name was amanda, she talked to the children and made us feel welcome, the kids loved the pool, the bed was very comfortable and loved the pillows

the bar is small and quaint but again the service is wonderful

2 stays the hotel did not have any bar soap available

no food or bar available. construction in progress. a little pricy for what was received.

the room was clean ud83dudc4c morning staff and bar tender were great.

loved the lobby booth the bar and food and store. very pretty environment

the bar and the restaurant

the breakfast buffet was phenomenal

it was so relaxing my kids didn’t want to leave

indoor pool and spa tub.

breakfast with amazing fresh omelettes

breakfast was doable but to me not a cooked meal

it was very nice place, nice pool.

the pool

there was plenty of parking, which is important to us because we were pulling an 18ft

oh and breakfast was really good