food is awesome, room was cozy, parking is great

not enough blue zone parking available

fitness i don t do

stools at the bar are too high. not comfortable

i loved that there was room service available. great location. staff were pleasant.

kind staff, nice room, quiet, and a 24 hour gym also really liked the bed, sheets were soft and the blanket was really nice; heavy but not too

my kids loved the pool area and the rooms are cosy

breakfast, room, staff and guest laundry.

breakfast was great

our kids loved the pool & water slide

no restaurant open to public, gym equipment not working which we needed , dated vending machines only coin

smoking area at parking lot doors

we heard partying until midnight and kids running back and forth the hallway yelling

no restaurant on site or room service

with kids and baths and go look for towels

great comfy beds with great restaurants and room service!

money for hotel with pool/gym and overrun with kids with little to no adults supervision

stayed 1 night in the king suite with kitchen was perfect for us and our toddler who enjoyed running in circles to each room

stayed in one of the suites with kitchen

good place to stay. restaurant in hotel was convenient. free parking was good too

one room had a faulty tv after a complaint the tv was fixed and two vouchers for a full breakfast were

breakfast was terrific

continental breakfast; i mean come on, they're known for their attached restaurant

the pub served a good breakfast and the fish and chips we had for supper one night was very good

breakfast was great and the staff was very friendly. the bed was very comfortable.

parking is at the rear with quite the walk and lots of stairs

incline from the parking lot to the front entrance was challenging as we are seniors

appreciated open use of kitchen which we took advantage of.

some kitchen utilities

i loved how the kitchen was left open during the night so we didn't have to leave the facilities

in basement next to laundry, no view, stuffy, staff in laundry noisy, reception staff indifferent

it was by the laundry room, which you could hear the washers and dryers going late into the night

lovely friendly & helpful staff rooms appointed well& very clean nice breakfast

location, quiet building, friendly staff and wonderful spa services

breakfast at spa, muffin selections could have been healthier

restaurant/ bar open

because she had to tend coffee in the lobby, take guests to a different floor to let them in the gym and pool, and other tasks

that you just need to go back to the hotel, stay inside, go to the on-site restaurant and/or bar and go back to your room to crash

cleanliness, modern, laundry facilties

the bar / kitchen closed earlier than advertised.

the menu for the room service offers good variety of food

in the room was literally crusty and you couldn t get a hold of anyone at the front desk for room service and then when you finally did get your smoked salmon bagel the salmon was gray

really enjoyed the pool and being so close to downtown shopping & entertainment

the room service menu

pool was super , temperature was great and hot tub as well

the fitness center, pool and sauna were lovely

ry close to many restaurants, pubs, ), very nice and helpful staff, modern gym and swimming pool, several restaurants - mojo offers great cocktails and a nice view over the city/harbour,

the staff also told us the kids over 12 could swim during adult periods, but found out later that it was over 16

kids only access to pool very limited

we had room service breakfast and it was delicious.

the location is perfect. the bar and restaurant are phenomenal.

having the bar restaurant downstairs was great to come home to

great location , really nice bar area and excellent food

the charming, eclectic decor of the hotel and bar were refreshing, and first rate

restaurant and bar in the downstairs of the property was really convenient and they served excellent food

the breakfast was not bad, filled us.

bathrooms and spa tub were beautiful

a little noisy if you have a room facing the harbour and the breakfast wasn't very

great staff and excellent free breakfast

breakfast is great, room very well maintained

a few were really great when i needed early check in and luggage assistance, others seemed to just care less and do whatever

room was extremely comfortable and luxurious with a small mini bar stocked with coffee and sugar

the in-house restaurant and bar adds an extra touch to the overall experience

good location and very comfortable. excellent restaurant and bar on ground floor.

very interesting building with restaurant and bar lower levels.

there is a bar but it wasn't staffed and we couldn't figure out if it was an honesty bar or not so we left it

there was a bar but no one to serve

room was dirty (we found a cornchip with hair on it just beside the bed; used soap bar and shampoo bottle in the shower); and on top of it - the girl checking us in barged into our

suppose to be a bar in ryan mansion when i bioked, no such thing

would have liked a grab bar in the bath area

would have been great if they had a bar onsite.

only drawback is the tiny gym

coffee/breakfast bar opens too late in the morning to be of much use (7 am)

a short walk and a much cheaper bar bill and i had my nice glass of wine with that incredible view of st

the gym facilities.

morning that was pickup at the front, we had a junior suite which we enjoyed & we made our own breakfast there

late check out at 1 pm since my flight was at 5:45pm the rate was a discount from booking

can't wait till the bar opens in the evening

they offer a decent breakfast with good coffee and a beautiful harbour view

restaurant or bar not open at all

i d love to get room service

at the bar for a drink and bartender never acknowledged us then other ppl sat down about 5 mins after us

the bar closed way too early

restaurant and bar very pricey. but that's the hilton!

i took the dirty glasses to the bar to request clean ones and the barkeeper told me you have to request housekeeping

pool was under reno and we weren t aware .

kids were overcrowded the pool area late at night

the breakfast buffet was the best i've seen at a hotel in a long time, and the seafood chowder was

reach room service to place an order, had to call the front desk to have them contact us

like the gym but some updates equipment be nice

i had to wake my daughter and son in law and their kids

i had to wake my daughter and son in law and their kids

we had my grandsons birthday there with 10 adults and 9 kids and the speed and accuracy of the front desk and servers at the restaurant was second to none

gym is ok. best view is seen

the gym is advertised as 24 hour access , however the sensor key i received would not work in the door

free breakfast and laundry facilities were positive

wifi was poor

before we were told that they will have maintenance check it out also as a courtesy, a sign in laundry room saying that as a courtesy to other guests when you have finished your laundry, pls

staff

free coffee & muffins & laundry & pet

took a shuttle at 4:30 a

it was so easy and close to the airport. shuttle service and wakeup call. beautiful place

were large, there was almost no noise from hallway and the during my stay there was a bunch of kids in the hotel

the shower were dirty, also the tv we had trouble with, a smart tv would be best especially for kids, netflix or

pool could have been cleaner and wish there was a hot tub.

times were told kitchen was opened and closed

fyi: the holiday inn across the parking lot has a shuttle that will take you into st

the hotel itself is really nice and clean swimming pool and the gym are a really nice touch.

they provided a shuttle to our flight at 330am and added complimentary snack packs as we were gone before breakfast

pool was really cold

breakfast was great, the room was very large and the bed was very comfortable

pool is small and easily crowded. no hot tub. shallow tub in bathroom.

the breakfast each morning was excellent and it was nice to have a boston pizza next door

my travel partners appreciated the well stocked gym

the swimming pool was fantastic