pool is large for a hotel of this type and is immaculate

the breakfast buffet was kept supplied and clean

room was very comfortable and roomy. great breakfast and very friendly staff.

beautiful decor, outside patio areas and fitness center!

breakfast was lacking

there need to be more evening activities for the kids

the water park was awesome

having to pay for parking.

good wifi, nice tv, decent coffee, comfy beds, self parking isn t bad

pool

i was forced to staying in a king bed room with my wife and 2 kids

team staying around us, you didn’t know they were staying here, great discipline by the kids and

the staff was excelent. rooms very clean and quiet. breakfast was also great.

the indoor pool was a plus for the kids and i loved the terrance on the 2nd floor

indoor pool was perfect. room was clean and relaxing. staff was super nice and helpful.

i liked the gym

with 3 little kids we look for places with pools

breakfast was great

the customer service from front desk to room service was truly excellent

we waited at the bar for our order and the burger was cold by the time we got to the 2nd floor

liked having breakfast & bar in the evenings.

the weather was cool but the kids were still able to swim

they need to be cleaned inside and out, my kids couldn't really see outside to enjoy the view

its a huge hit with my kids and a great bonding experience for their team

cleanliness, affiliated gym

breakfast was good and fresh

great breakfast

my husband tried the gym out and he was satisfied, coffee was great, breakfast was perfect

seem to be always out of coffee at the lobby coffee bar after breakfast hours

keeping does not clean the rooms properly, there were crumbs all over the floor and a used bar of soap in the tub

best continental breakfast i've ever seen

wifi was horrible, desk clerk said to come to lobby and would connect there a

says fitness ctr

response was for me to call when it happened so we could have moved rooms when i had 3 small kids asleep, which i was not going to wake up and move in the middle of the

the kids enjoyed the indoor pool.

pool area was nice, so was the gym

complaint is no one came i 4 days to tidy or give fresh towels had to go steel them from gym

was good except for the screaming kids in the pool

service was incredible, pool was crystal clear and the perfect temperature, room was spacious and spotless

there were many options for breakfast

the complimentary breakfast was good

the clean rooms, nice pool! also the food was a plus after a hard day.

the indoor pool and hot tub, breakfast was way better than any average hotel breakfast with good selection,

it was a mile within hospital. the room was immaculate and quiet. the breakfast was excellent.

spa bath tub was amazing

breakfast was great and delicious, self service and variety to choose

breakfast was delicious

great breakfast

heated pool could have been warmer

the kitchen was great and room spacious

i wish the breakfast had more options.

however this is understandable and to be expected since rooms are equipped with fully functioning kitchens

the kitchenette that was fully equipped with cups and everything needed

very clean nice pool

the hotel was spotless and the breakfast very nicely presented by a great staff

pool was not open cause of covid

pool sign up was a great idea

staff did all they could to make up the fact that the pool was down for a couple hours

the breakfast could have been better, there was limited seating and food for the guests

pool was cold but its outside so to be expected

breakfast was great and filling! location is perfect having chic fil nearby.

pool was cold only 1 elevator was working

pool

breakfast was delicious, and location was great, we were surrounded by all the places we like to go

the pool was perfect for small children.

breakfast had different eggs and meat each day, and plenty of other choices

breakfast was delicious a lot to choose from

pool area is beautiful and makes a quiet place to relax

i loved breakfast, also how close my room was from the exit.

the room was a little crowded for 4 people. they could use a restroom closer to the pool area.

i like how everything was near us . the pool, outside picnic and parking.

the nature ,pool,scenic view and the lake

kitchen floor needed to be regrouted.

little stains on the bed sheets and a few cockroaches in the kitchen.

outlet by kitchen didn’t work

the room we noticed hot hot it was the door to the outside was left propped open we passed by the laundry room and saw a mountain of sheets thrown on the floor in the laundry room the room was hot

was hoping for a better breakfast selection

fitness center right in front of our room

facility did not have soap to be able to buy for laundry

i asked for extra bath towels was told they were not ready and laundry staff was working on it

love the pool and location to everything.

very clean. friendly staff. above average free breakfast with both healthy and “fun” options

texas was experiencing wicked hot temperatures but the pool in boerne didn't open until 10 a

the pool was nice and the location was good

the staff was friendly and accommodating to our stay. the pool was great, breakfast was good.

hot tub and pool for the kids was not available for my family hot tub doesn’t work not clean food poor and

breakfast was good staff was friendly they even let us stay a little longer in the pool

breakfast was ok. the pillows and pool were nice

get what you pay for but i really couldn't complain about cleanliness since the pool was the main reason for staying here and it was clean and so was the hot tub but i did notice

and the hot tub and pool had way to much chlorine

lots of parking space and easy access from the main road and easy to go the main interstate

pool not heated.

comfortable.the bar inside the property. building was very nice

location. food. gym

great place. beautiful rooms and great bar and restaurant.

has a fitness room and laundry room

the large sofa, ottoman, desk and bar area allowed for spreading out my belongings, food and work area

good breakfast clean room

no bacon with breakfast bar shower head was not so great

i also loved that they give you access to the lifetime gym next door

excellent property. cozy rooms and good kitchen facilities.

the kitchen because you can cook in the room.

was very friendly and accommodating, kitchenette had everything we needed

he checked us in 30 min early, my satin pillow case was accidentally taken to the laundry, got it for me right away

my husband and our 3 kids would have been too far apart for us to get ready and leave in timely manners

breakfast was good!

the breakfast was exceptional and the facilities are among the best.

the breakfast was great with an assortment of breakfast items

location, breakfast included, comfy beds

staff were friendly, it was very clean, and during breakfast the items were constantly being restocked and areas cleaned

friendly staff clean rooms nice clean pool

there wasn't anything unlikable except maybe a full breakfast would have been nice.

the surrounding area, very safe, eating places close, pool was clean, i will definitely stay there again

the breakfast is a decent basic breakfast that the kids enjoy

beds were comfortable and the pool was perfect for myself my wife and 2 kids

and bar are good but could be better especially considering how spectacular the hotel

the gym is really clean and has a lot of equipment

spa day for anniversary, only thing you do as a couple is massage and waiting area

the spa as well as registration could not care less if you were greeted and certainly did not make you

swimming pool furniture was wet all the time; because of the condensation that drips off the ceiling

restaurant and bar was closed monday and tuesday

all of the dining and bar experience was superb

great restaurant and bar attached

experience, we had to check in late, not only did they give us a late check out

the pool was unserviced and green

pool area was great

pool was very small , nice though,but as for adults was not good

didn't have a free continental breakfast for the guest.

location, outdoor games, water in lobby, laundry on our floor.

preferred an indoor pool

stunning pool, especially at night

full size refrigerator, microwave, stove and complete kitchen set up with pots and pans, plates, silverware and everything you could need

the spacious rooms and extras they offered like breakfast and evening mini events

second, the fact there was a full kitchen with with a full size refrigerator was great

first time at a residence inn; we really liked the studio set up with full use kitchen.

the lady managing the breakfast area was super pleasant

nice small gym area with good variety

very comfortable. great breakfast.

clean, modern, friendly staff and great breakfast facility

i was next to a staircase which was worse as it sounded like a herd of elephants when the kids were running up and down the stairs loading into the hotel at 11pm

was included, parking, wifi, breakfast were all extra fees

nice gym

one was at the bar to wait on us , also the front desk i was sprace and elevators was really slow

sofa had old rotting candy bar in between cushions

bar on location was closed, which was one of the reasons we booked it

cleanliness, the breakfast, the staff was awesome

breakfast and fitness room

staff at check-in and again the first and second mornings when we went down for coffee and our breakfast bags

clean an very nice pool an hot tub

pool is filthy and i didn't let our kids go in it

courteous front desk staff, clean rooms, breakfast area was clean and not overly busy, pool was clean and kids had a good time, and we slept well considering it was a hotel

breakfast was great! employees were awesome. so nice and clean.

the breakfast was good and loved the pool

the pool area

the breakfast was good and loved the pool

the pool was nice

this place was super cute, loved hanging by the pool while being so close to canyon lake

also,, we went into the pool around 6pm or so, so we expected the water to be a tad bit cool but it was freezing

private and quiet location. clean swimming pool. friendly staff

the property is super cute and the pool was awesome

loved the golf course, but if you stay at resort - you should get some kind of discount - a bit pricey

oh and the spa is a must do

i left the property and they were loading my bags, he even noticed on the day of arrival i had a golf travel bag and that it was missing from what was being put in my car

like that there are areas for adults only and for families with kids

ke a splash pad or a bigger kids pool area), dishes through the room service were reasonable and delicious but other fees and taxes were a little too high, food

free dinner an free breakfast

pool was very murky.

would have liked too enjoy the pool and relaxing on the patio till about 11p fitness room was lacking in equipment only a small set of dumbbells

everything . the free drinks and kids popcorn and sodas

dog-friendly with a low pet fee of $35 and a nice grassy pet relief area with a dog waste station

breakfast was superb, staff and management were great. very nice bar and great eating

breakfast was outstanding

the staff was great, the rooms were excellent, breakfast/omelet bar was fantastic

pool was a little small but it worked

service and breakfast

it was new. well laid out with a good lap pool.

being told the pool was open, it was indeed in need of maintenance as there was green algae and junk down around

breakfast was great. pool swimming was also great. service and check in also great.

breakfast was excellent for the kids

great breakfast

the hotel staff was accommodating with early check in and was very friendly

room service and ppl at the pool can be heard in the rooms

that was a disappointment for our kids

the room was clean, room service was great

the dinner steak was good in room service

breakfast was very “do it yourself

very comfortable. great staff. awesome breakfast.

treadmill not working in gym

also breakfast need better variety of food

the pool needs work.

the pool was

no indoor or heated pool.

the bar the room everything was very nice

no pool & breakfast

bar wine glasses were spotty

the breakfast

beds comfy, rooms very clean, pool very clean

the breakfast was very good. the pool was nice and clean. staff was friendly

think i came at the wrong times during breakfast

we enjoy our stay and the pool

the heated indoor pool and hot tub

parking area very

we love the indoor pool, location, comfortable bed and pillows excellent service

pool access, breakfast included ud83dude0b

thing was there was no rug on the outside of the tub so kids can slip but other than that it was great

outside pool

if i'm in the shower, one of my kids is guaranteed to suddenly need to poop

it has free parking, a good gym and a laundromat

the pool was dirty

have a bar but i don’t think they had a bartender making the receptionist do check ins and serve

the courtyard and pool area were very nice

in breakfast area were not replenished timely

the girl at the front dest was very accomodating and the rooms were nice and the pool was nice

was awesome staff was super friendly breakfast and all was good no problems at all very comfortable sleep ud83dude0dbeds were soft we

clean room, nice towels/toiletries, beautiful pool, helpful staff, good breakfast

swimming pool was a little small

false advertising to top it off, the advertised restaurant, bar, and room service were closed the entire stay, none of this was disclosed at booking

even with little kids they really enjoyed the experience

breakfast was not included.

ordered a pizza, took 45 minutes and it was nasty, especially when your meal for 2 adults and 2 kids was $40, i'd been better off eating out

it was great, good location, breakfast always good, staff always good

room was clean and good side for 3 adults. has a pool and gym and location it’s great.

another laundry room on another floor would be helpful

swimming pool too small..

the gym

excellent breakfast

breakfast was perfect and the pool was available with guidelines

the gym was small but had everything you needed

excellent location, attentive staff, and tasty breakfast with many selections.

i skipped the pool only because the weather was cold, but the area looked clean and inviting

i’m grateful for the complimentary laundry and fitness facility

all of their rooms have a kitchen and full size fridge. their beds were comfortable and clean.

didn’t use the pool- too busy for that or walking property

the room was very nice. we really liked the kitchen in the room.

i’m grateful for the complimentary laundry and fitness facility

friendliness of staff & cleanliness of room, lobby, gym & pool area

i loved that i was able to get a early check in and late checkout

breakfast was okay, coffee not good at all

the free breakfast was very good also

location to randolph afb. beds are comfortable. breakfast is good.

nice location, very clean, our kids loved swimming in the pool overall we had a really great stay

nice location, very clean, our kids loved swimming in the pool overall we had a really great stay

the pool was beautiful an it was cool to watch the golfers

staff was most friendly, hotel was clean, indoor pool and hot tub was amazing, small little balconies were delightful, breakfast was good

the breakfast is excellent and the best buffet breakfast options i have seen at hotels like these

the breakfast was a complete breakfast with good choices

the hotel was very well kept and clean. the breakfast was great as well.

cleanliness of room, lobby, atrium, fitness center. hotel was quiet and a nice atmosphere.

pool was very crowded, people were loud and not following posted rules

swimming pool needed to be treated, but it had just rained the day before so its understandable

the pool was great and so fun for a late night swim

we also had a laundry just next to us, so it was very convenient for washing our wet clothes (from the river, the

chili’s restaurant across the parking lot, elevator access, ice machine properly working, & gym access

the continental breakfast was lacking. food was not good at all.

free breakfast was very good

breakfast was fresh.

clean property, clean pool, friendly staff, good breakfast

pool looked very nice but did not have time to use it during our stay

it's clean , close to everything, good breakfast and attentive staff.

overall place was amazing , updated, with gym,breakfast,pool and the cleanliness was amazing

breakfast was good, people were nice

gym was not open

i liked everything. if the breakfast was different each day that would be better!

2 separate employees knocking at different times. not knowing about my late check out

breakfast was nice and hot plus delicious

very clean ,great breakfast choices!

place it was in and the staff was friendly and had nice clean pool but to cool to get in

i can't say anything i did not ok well no breakfast after covid

the pool was small and sad.

lady didn't give us any information about the hotel like information about breakfast, where the pool is if they had one, and were the fitness center was

pool was clean and water nice, due to covi 19 no gym but go location next to gym if you a fitness fan

the pool looks green but seemed clean not sure if it was just the color or if it was actually dirty

pool hot tub closed for something

the pool was dirty it looked like they hadn't cleaned it in a couple of days

plus, no pet fee is an absolute plus

staff was really friendly joked with the kids brought extra towels to the pool the beds & pillows were soft & really comfortable i would

helpful on my check in when i clearly ask for bottom floor and be place in rooms in front of the pool he give me what i ask for, also the cleaning team was really attentive too super nice people

room was clean, breakfast had good selection.

pool area was a little unkept. disappointed in the amount of breakfast options

really close to airport and free shuttle

pool was dirty

location was good and the shuttle service was great

as we checked into our room comes to find out it had a kitchen

i didn t like that the shuttle didn t run until 7am. i had to to an uber to be there by 7

i thought i read that there was a playground for the kids but i did not see one

they arranged an airport shuttle and room service

phones not working could not order room service was told to use qr code that was not working/

one thing to mention stated they had room service which was one of the reasons i book this hotel

bigger trash cans in rooms with 2 adults and 4 kids people in a room

the hotel was full apparently, so parking was not scarce :/ everyone was nice though and we had no trouble w

it was very clean and quiet. my kids loved swimming in the pool. the staff was very friendly.

had to locate room service to get towels

poor room service

location, good breakfast, beds comfortable, nice new gym equipment, nice staff,rooms clean, granite counters, offers room with 3

kids loved the pool and hot tub

breakfast was great and the overall stay was wonderful. my kids enjoyed the stay there.

no pool or spa open but gym was

then, at 5am, music blaring from the gym and housekeeping shouting in the laundry room

was awesome, the pool is beautiful, breakfast was great, hotel is clean, location is perfect, plenty of tables and

breakfast was amazing. beds were comfy. pool was nice.

yes the juice for the breakfast was was watery it was expensive

free breakfast was ok. i have had better options at other holiday inn select hotels.

breakfast was amazing. beds were comfy. pool was nice.

the pool was closed due to malfunctions, and the price i paid was over the price i was quoted.

wish they could have cleaned out the pool daily was alot of debri floating in it.

pool courtyard was charming

like for the breakfast to have various food options

they had a great breakfast, and were very helpful and friendly.

pool a bit dirty,nothing that stopped the kids to used it lol

liked the breakfast, fresh fruit, and friendly staff

website says breakfast included, and it wasn’t had to pay extra to add it

food truck park was a perfect choice for our saturday night dinner with the kids

also requested and received a late check out