bar staff were lazy

the spa facilities are excellent, good choice for breakfast.

property is so beautiful, the staff was no nice, the spa is so relaxing, the location is perfect

the spa is a great bonus

they even have a spa which is free to use for guests

great setting, lovely pool, friendly staff, very clean

the pool and the location makes it all worth the price

wifi was very slow

location easy walking to the centre, good sized family room for 2 adults and 3 kids, friendly receptionist, good breakfast

clean fresh looking hotel with swimming pool to the front entrance

also the late check out at 12 was very convenient

bar staff need to be trained to make a good gin tonic

hotel is in the perfect location right on the beach with a beautiful terrace bar and restaurant

the waiter at our dinner table, as well as the barman in the neighbouring bar lounge interacted wonderfully with our roaming children throughout

breakfast was a little weak.

no wifi for the 5 days stay and only weak wifi in the lobby

good restaruant and bar menu suitable for dinner too

you can hear quite a lot from the people in the next room and the gym is a bit crammed.

only minor issue was i had to go back and wait for what seemed like a long time at the lagoon (spa) desk to get a swimming cap, which they told me only after entry into the spa area is

the location and the gym is very good

great location close to beach and biarritz . great to find a well equipped gymnasium as well.

access to the pool required the purchase of shoes and swimming cap

in the greater beach region outside but nearby biarritz in a nice sourrounding close by a golf course

indoor pool that is free of charge is not nice, we didn t even bother using it and there s a reason

pool rarely available

the property has everything

rooms a bit small but very comfortable and clean, free parking, and charger points for those with electric vehicles

the lady on reception for breakfast was so helpful and got me some gluten-free bread every morning, which was fantastic

great location when traveling through france and spain. secure outside parking. friendly staff

wifi was exceedingly slow

oh and free parking

location is beautiful on a stunning golf course and a short walk to the beach

enjoyed spa treatment and pools

there is a little bar with live music inside the hotel

indoor pool jacuzzi and sauna were appreciated

extremely competent and friendly receptionists, very helpful with everything golf-related

great choice at breakfast

location, my lovely quiet room on the 5th floor, wonderful breakfast

great spot , great view and nice breakfast. lovely bar next door with outdoor seating!

great location and good breakfast. very clean

all the staff bar one were super nice and helpful

easy to find, good parking. excellent room and view over the river.

much last minute so it was the more or less the only room left under 200€ for 2 adults + 2 kids

nice, comfortable suite, lovely bedding! secure parking

worth with the price, i have stay with 2 kids in suite room, is very clean, just need little bit renewed on the building, the breakfast is

parking was easy

for money with no frills onsite restaurant and bar exactly what you need after 12 hrs in the saddle

was a bar and restaurant on site which was perfect as we were travelling a lot

several years in fact and was pleased to see that they had updated bathroom (no more awful bar fire on the wall)

the bus stop ( €2 for a 24 hour ticket ) a standard ibis, no surprises as to the room, and the bar is always open

was very easy to find the hotel and parking was very easy, the reception staff and bar staff were very friendly

the restaurant area adjoining reception offered quality, variety and convenience also at breakfast

arrived very late and front desk person was incredibly helpful in offering me food and wine, breakfast was amazing

clean room - helpful hosts - having a parking space - they had breakfast to offer - bar where you could enjoy a drink - restaurant where you could eat a

that turned out fantastic because it was by reservation, and therefore it became your own private gym

location and staff is friendly, hotel has a small gym ( two machines) and a sauna

didn’t test but it has a sauna, gym, bar and restaurant

one thing- there was only one person serving in the restaurant and bar that evening and it was busy

my birthday and had a chocolate gift delivered to my room with a note everyone , from check-in to bar to dinner was warm and welcoming

the breakfast was right for my needs

the breakfasts were excellent and the breakfast staff was very helpful

the bar looked like it was getting renovated--progress looked cool

lovely hotel and breakfast was lovely

would have loved a bar or a coffee shop somewhere to spend some time without being in your

the courtyard bar - and a delightful and talented young group of musicians unlearn old magnolia tree made for a

the wine at the bar was very reasonably priced and not the usual huge hotel markup

was fine in the old town, food was great

bathroom amenities had to be requested. no mini bar in the room.

atmosphere at the bar on saturday lunchtime

wifi worked very well

wifi does not work very well in the room 415

closed at, or before, 22.00}

spa is very tiny, costs 6 per person, and needs to be booked in advance

the wifi was poor and the restaurant for the hotel is only open monday to thursday.

local bar up on the main road really friendly

though i believe that s been worked on)

very pleasant people, top floor room nice and quiet no kids.

clean, and classically french place to stay, with comfortable beds, amazing facilities

because it is in a residential area no local bar or restaurant and a bit of a trek into a very expensive town center

location , close to beach etc easy bus routes along the coast and airport , great bar terrace , pool and tennis , sunsets on the terrace

the bar once

great terrace at the bar to see the sunset

daughter loved the facilities - in particular the swimming pool, football/basket ball area and table tennis

great pool. nice bar staff.

clean, comfortable, easy to find, friendly staff and a good size clean pool

room with balcony overlooking pool area, as with all rooms

of the excellent swimming pool was a bonus after a long journey

the pool.

swimming pool is big and perfect for swimming, certainly the highlight of this hotel

added bonus to have the outdoor pool

the gym was very small and crowded compared to the spa and other facilities

the spa and hamman area were a great asset, my daughter had a massage which she said was excellent

pool was small, albeit very nice, pool food was average

husband & son used the basement gym and we all loved the pool terrace

also breakfast was great, cocktails and food near pool

the breakfast buffet was amazing

loved our stay the le garage, the staff were friendly, the pool area fabulous, the food delicious and the rooms large, comfortable and stylish

breakfast is delicious and served in such a beautiful location

delicious and plentiful breakfast with an emphasis on home made & locally sourced produce

excellent room facilities and nice swimming pool.

private free parking is very comfortable

easy on-site parking and a fine breakfast before our departure

dog friendly, nice pool for the kids, free parking.

the staff were fantastic and always available to help. the shuttle bus service was also great.

breakfast was extremely expensive and the restaurant wasn t as exceptional as i would have

the breakfast was fantastic and the staff was outstanding in all departments

room service was on point and timely

breakfast lovely. staff so accomadating-made us feel very welcome !!!!

thought the gym was very outdated and needed serious investment- too much room given to spa

nice and quirky especially downstairs in the bar and reception area. rituals hand wash.

there is a small bar and lounge at the reception which we appreciated

location and cool lobby which is almost like a bar / cafe area to spend time, could store bags for the

rooms, nice common areas, super comfy beds, sweet location, lovely staff - so accommodating with early check in for a large

great location, clean and friendly staff. kids loved the lollies in the reception.

facilities from the restaurant and bar to the spa and pool were superb

the location, the food, the gym and the common rooms are all excellent

, amazing castle for restaurants pool overlooking the bay amazing views from every angle the staff were amazing

spa area could be updated & hot tub temp could be higher but fine as is.

bar staff were too laid back and some even lied about a wine we had

fantastic, hotel beautiful, staff friendly and efficient, pool was great, food and service was

pool area could be nicer

perfect secure parking and great service

loved the pool , the breakfast and the staff was very polite

the food is fantastic, rooms are beautiful and the pool is amazing

lovely robes included and surprised we got access to the spa as well - perfect

early check in due to rain and exceptional staff

the pool and spa area was great for a morning relax before heading off on a days adventuring.

nice pool and spa

we were able to use the swimming pool of the spa for the morning swim and were mostly alone at that hour

very good breakfast

breakfast was excellent with great variety

seaside, nice breakfast, room

the bar is in reception. creating a small bar lounge would be a welcome addition to the hotel.

could do with a proper bar to relax with a drink in the evening.

some vegetables and fresh fruits at the breakfast would be appreciated

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed linen, good shower, good hairdryer, tea

excellent breakfast in a super bright and fresh room too

breakfast were great and well presented

breakfast was really good too

the reception & bar area are very nice

brilliant location. clean spacious rooms. lovely bar area

reception and bar staff all spoke good english

thé location is fantastic. the bar and the buffet breakfast was very good.

a small thing but the bar was closed very early on the friday night.

room, bar and dining areas all seemed very clean

bus stop to town centre very close early check in accommodated by excellent and friendly

the bar and restaurant (plus outdoor terrace) are also attractive and comfortable

happy to help with our special requests for early check in and to stock our bags after check out (while waiting for evening flight)

restaurant and bar not open on this visit which was a friday evening.

room, comfortable bed, great breakfast right in the heart of the city

try the breakfast so cannot comment on that but hoped there might have been some snack/bar facilities

breakfast was so so but not a problem for me.

good breakfast

we didn’t have a breakfast option but it smelled good

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

good wifi and

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

wifi really bad

wifi in room did not work and the breakfast, while tasty, was too carb heavy for us

in the bar ignored us at breakfast and in the afternoon and evening and turned away when we wanted service

the same in the bar and on checking in

the restaurant/ bar

bar service, breakfast menu not explained/understood

great location, superb room, friendly reception and bar waitress

sure how the bar situation worked as it all seemed shut in the day when we needed a cold

gym, pool, room facilities, helpful staff and lot of books to borrow ☺️

a lovely breakfast and the receptionist served as a bar lady making up my nightcap

lovley area by the pool with nice sun loungers and towels

but it was always opened for is and towels ready (they have separate towels for the pool and gym) water, tea and coffee provided in the room as well they also provide coffee machine and fruit

the wifi didn t work very well, couldn t stream movies.

finally the wifi worked just fine

only thing that was frustrating was that the wifi dropped out several times

e center of the city) free wifi atmosphere of the building

the bathroom and shower worked well, as did the wifi

whilst hotel has a kitchen the only provide breakfast and some bar snacks

location great. we didn’t eat in the hotel but used the bar one evening. very helpful overall

location lovely bar and garden

excellent location. helpful staff. cute bar and courtyard.

we would recommend this property to anyone who is travelling with kids and looking for some additional space to accommodate 4 people, as well as some luxury along

it was adapted to wheelchair and suitable also for kids

it was adapted to wheelchair and suitable also for kids

was a beautiful boutique hotel the rooms were just perfect very spacious roof top bar was such a bonus in the most idyllic

loved the rooftop bar and the hotel staff was extremely friendly

rooftop bar is excellent

detail like providing a beach bag in the room and beach towels from reception; loved the rooftop bar and what views

it had a sustainable ethos and a lovely vibe i nearly forgot the rooftop bar which had a fantastic view and great drinks

loved the outdoor facilities

the interiors, the comfy bed, the free pastries left out in the lobby and the bar out the front was very cool with tasty cocktails

arrived during the earlier part of the week when there was no bar or restaurant available but the staff were very helpful and directed us to other locations

rden / little bar / seating availability) great on site parking

outside bar a little

breakfast was delicious

we had an excellent time with our children playing in the pool

the chateaux, the gardens and pool and the amazing breakfast with all local ingredients will make you feel like french royalty

excellent breakfast

we've got upgraded to the most wonderful suite, the breakfast was delicious, the comfort, the attention to detail, the taste, the charm of the place

n’t remember the name) that’s sheltered so it has very calm water that’s great for kids

room was lovely. 4 star quality. enjoyed trip to the spa for a massage and facial

the breakfast was plentiful with lots of choice but a little expensive even at the special rate of 20

the facilities - gym, spa location close to the beach &

the rooftop is extraordinary with the pool, bar and restaurant

breakfast 16 a pop

various breakfast

nice room, close to the beach and the center of the city, excellent breakfast buffet

great breakfast and the staff were lovely

didn't use breakfast but the hotel was very clean, staff were lovely and helpful, room was great to lay the

was beautiful , the room the bar the restaurant , we are booked to return in november on our way back from

the bar is second to none with several adjacent seating areas; check out their mezzanine

stunning pool and views over the lake

for a 5 star hotel to have their bars both inside the building and the swimming pool unmanned is bad enough but, the air on not working in late july is unforgivable

their spa facilities hit the spot ud83euddd6‍♀️lovely friendly staff ud83dude42 the live music