covid going on, no pool, no breakfast

breakfast is great, room was clean and the bed was comfortable

clean and modern hotel. nice bedding. great breakfast.

no biscuits available for breakfast. the “ran out”, didn’t have any to cook.

excellent hot breakfast

breakfast was wonderful

i enjoyed the hot breakfast and heated indoor pool.

is the first hotel that i seen with free laundry free washer and dryer that you can use and that was all nice every one of them the

the breakfast was fresh and hot

great warm breakfast, quiet with a nice swimming area.

pool was to small

their coffee in the breakfast room is horrible. i mean really bad.

friendly staff had a variety of breakfast items clean and a inside pool no out side pool and was reasonably

nice room and nice pool.

staff courteous and professional. also respectful of our privacy. pool open in morning.

very clean and comfortable room. we love the full kitchen!!!

clean fresh beds, stocked towels and excellent kitchen appliances and supplies

indoor pool and outdoor pool too small

the full kitchen in the room

we didn't use pool or gym

sucks if a lot of kids want to go swimming at the same time

pool wasn’t open

the kids enjoyed the indoor pool and the bathrooms and floors close to it were kept clean, making bathroom trips from the pool

breakfast could have been a little better and had a few more options.

good breakfast , nice staff and very clean

pool didn t seem as though it was maintained as the water had a odd color and water didn t

the breakfast options were great. the pool was a great size for my kids to play.

breakfast and the room

pool was not as clean as it could have been. water was not clear.

great breakfast options, friendly staff

breakfast was typical for such hotels

good wifi and breakfast choices. room was very nice.

the pool was good, it wasn’t anything too exciting but it was what i expected and we used it

pool was closed. bed was not comfortable.

laundry & cleaning staff very pleasant

the pool was perfect after a long day of walking

pool was good

need more on breakfast bar. need some proteins like eggs and sausage

breakfast could have had more options. it wasn't fresh or much of a variety.

more variety for breakfast for those that are diabetic

no pully system in the gym

the pool was nice the water was a little to cold for me very clean and lots of nearby restaurants loved

staff was amazing, room was clean and stocked with everything, and the breakfast buffet was great

pool was not operational, the entrance is rough for a lower sitting vehicle, after check in/out no

didn't help much with the pool or with the bill, they charged more the $500 after i paid with booking

staff, location, breakfast, pool, outside sitting areas,

breakfast was a game changer

the bed was very comfortable and the free breakfast was better than expected.

breakfast is always great, love the indoor pool.

the breakfast bar had a non dairy option like coconut milk

laundry facilities and pool

they offered a delicious breakfast

pool was clean and always had plenty of towels

breakfast and location was convenient and the lady in charge of the breakfast was very friendly and

the breakfast was plentiful and delicious

we had breakfast in the morning which was great

breakfast next door didn't have butter, jelly, for the breakfast toast

we enjoyed the bar in the hotel

excellent food for dinner and breakfast

we got lucky and they also had live music in the bar that evening and he was also great (zack) super fun, clean, friendly

loved the pool. location was great.

loved the pool and bar area

$5 for the s more pkg, i mean come on half a graham cracker 1 marshmallow & half a hershey bar for $5, we paid $200 for the room they can at least give you the s more, we ve been to

there were games to borrow and wonderful fire pits nearest the cutest pool area

the pool area with bar and fire pits at night was a definite favorite

the breakfast was good and well stocked

didn't have a decent breakfast

i also liked the full size refrigerator and kitchen utensils

air was off when we got there so room was hot. pool area was dirty from the night before.

did not have breakfast there.

stay was great we loved it the room was nice beds were comfortable my daughter enjoyed the pool the wifi worked great

airport shuttle was very helpful

staff was so friendly and accommodating and breakfast was great too.

pool was closed.

i used the free shuttle to the nearby airport

had to keep being harsh with the kids to quit rolling it back and forth

clean, quiet and peaceful. wonderful service. breakfast very exquisite.

breakfast was hot with plenty of variety

with 2 kids with us, the deadbolt on the door didn't lock either

excellent service, facilities and decent breakfast.

room was for some reason across from the laundry on the first floor and they had huge carts in the hallway that we had to get around

laundry room only accepts quarters, but there was no vending for quarters

wish had a shuttle to churchill downs

they have a free shuttle to the airport and there's an outback across the parking lot

everything, it was perfect. def, love the pool.

clerk was unaware of basic answers such as restaurant hours, bar hours, local recommendations, etc

pool area, additional common gathering areas, golf simulator room and speak easy

went to the bar for a glass of wine entire staff was unorganized and made us feel as if they had no idea what

we had a drink in the bar and ate in the dining room

the speak easy was a good time, the pool party was also good time. the bar staff was top shelf!

very friendly staff. excellent breakfast.

the staff was wonderful. the gym was great.

breakfast is the only complaint i would ever have

breakfast was really good

they had some problem with the elevator not working. gas was out no hot water or pool

the pool was too cold during our stay.

friendly staff, great hot breakfast with many choices.

indoor pool, breakfast

very nice breakfast

kids loved the pool

sack breakfast and pool closed due to coronavirus which is no ones fault

shuttle service to the airport was advertised

sack breakfast and pool closed due to coronavirus which is no ones fault

pool was closed and i couldn't use the gym. but it's because of covid.

food was good and they provided free shuttle to the airport and the louder than life festival we were going

at all no clean towels no room service , room was nasty & dirty

i also like the laundry room

private bedroom and the kitchen and all the supplies that went with it

was a convenient location that had the amenities i was looking for, free parking, fitness center, spacious room, refrigerator

free parking

the placement of the pool

great place! great price! great breakfast!

also the wifi stopped working in the evening and it was morning before it started back

of parking

breakfast

kids running the hallways at 12-2 in the morning.

n/a checked out before breakfast was ready.

facilities, absolutely exceptional staff, delicious breakfast/brunch and nice indoor pool

bar with brands i have never even heard of was nice touch

the chef. the chef corrected our room service order personally.

breakfast was awesome! the room was clean and very modern.

kitchenette was great

portholes in the bedroom so anyone can see in from the kitchen

location was great for us, great breakfast

i was disappointed that the fitness center was closed but overall, i was very pleased

due to covid the breakfast was a little awkward but this is in no way a reflection of the staff or hotel

a small pool

comfortable bed. breakfast was decent.

aso, loved the breakfast

pool was a little cloudy

the pool and hot tub

there's a small lobby bar where you can unwind at the end of the day

wifi, better water temp and pressure and a basic breakfast be included in the cost of the

is close to restaurants and gas stations 'plenty of parking 'kids enjoyed the indoor pool 'friendly

i didn't know if we had to pay for wifi use or if it was a courtesy.

breakfast was great

all was good. it was unfortunate that due to covid the breakfast was a grab and go.

pool had an over 18 time

was great the beds was very soft kids enjoyed the indoor pool the location was near by restaurant and fast food joints can't

the breakfast times were not good for the weekend.

pool was a little too cool for my husband

considering that the gym and pool were closed, perhaps that fee should have been waived

breakfast buffet was good, with enough protein

friendly staff clean room good breakfast

the breakfast was great eggs biscuits sausage

the pool had to much chlorine

breakfast included

the sunday breakfast attendant made a remark about my shoes

hotel was clean. parking was easy.

unfortunately we came there strictly for the pool the pool was open and available it was extremely cold and the heater wasn't working but the

inconsistencies with advertised shuttle service and rollaway beds not actually being available room service good but didn t have several things on the menu

1. room is clean. 2. restroom is big. 3. gym is fine 4. a lot of parking space

inconsistencies with advertised shuttle service and rollaway beds not actually being available room service good but didn t have

the gentleman that was working at the bar our first night was absolutely amazing

the hotel was being remodeled, so it wasn t extremely clean. room service was lacking.

central location to downtown louisville, simpsonville outlets, indiana casinos

the pool area was nice, the hot tub was very hot, jets were a little weak

we went swimming in the indoor pool and the

breakfast staff was friendly

enjoyed the hot breakfast, which we took back to our rooms

just wanted the continental breakfast to be a little more variable

good breakfast

the indoor pool was freezing but other than that it was great!

laundry not in service copy machin not woking one day ni bread next day toaster is broken and no

the breakfasts were terrific, and i love that there is a laundry on site

communication and maintenance. pool had food laying around garbage cans over glowing ect

a bit disappointed by the lack of pool/ whirlpool

the coffee in the rooms wasn't very good. the pool was crowded with kids who had no adult.

loved the pool and cleanliness of entire hotel. close to interstate.

my towel bar fell off wall with my towels on it

would go here again. good breakfast

and marie, it seems as though marie, the kitchen help is the only one who ever remembers us

the breakfast was the best part!

i liked the way breakfast was set up, but the quality of the food was not great.

young kids in hot tub

better menu for room service.more snacks and sandwiches

was supper nice, excellent parking and best thing ever it was supper clean

very noisy tons of kids roaming the halls being very loud well into the night

was near the amusement park, which we were not aware of, and the hotel was filled with kids and teens

there aren t mini fridges in the standard rooms which when traveling with kids is harder.

very close to airport, 24 hour shuttle, 3rd party parking on site.

to get into the pool outside you had to have a separate key couldn't use your room key for entry

it also has a nice outdoor pool

pool and halls could have been cleaner

left for airport at 3:00 am breakfast was not made however given an snack

the rooms had new carpet updated counter tops in the kitchen and bathroom.

great breakfast selection esp

would be helpful to have a roll of paper towels in the kitchen

updates in rooms. indoor pool.

the kids lived it also

pool wasn't open the entire time for our stay and the kids was kinda upset they didn't get to swim like the hope

free shuttle within 3 miles

at the front desk when we were checking in and everyone else from there on was so nice about the kids coming out and getting snacks and things and charging it to the room so we didn't have to

staff and the quiet and my kids loved the pool and it was closet to kentucky kingdom and the food in the

easy access to airport plus airport shuttle. nice and welcoming staff.

crowne plaza bar rest open at 4

it did not have a continental breakfast.

kids meals were priced well

plenty of room, really enjoyed this stay excellent hotel, a free breakfast and a slightly larger pool would have put this one way over the

25 and the little bistro stops serving food at 10 am making it hard for my kids to get moving early enough to get breakfast and there are zero options besides the little

we loved that we had small kitchen the fridge was amazing and the stove top was top notch

i like the hard boiled eggs at breakfast

the kitchen

the place was a great value for the price to have a full kitchen a decent breakfast and sitting around the fire at night was great

i appreciated the televisions, printer,&free laundry

we were too tired and had kids to move to another room

clean pool, safe area, friendly staff, perfectly clean rooms

breakfast bar was lacking

loved the room, the pool, the breakfast, the staff.

kids running up and down the hallway for 2 hours last night.

the breakfast was awful, we ended up going to burger king down the road.

there was a good selection of breakfast foods

bathroom door was a sliding door located in the kitchen and didn't lock,not good with kids

breakfast was good and it wasn't overly crowded

breakfast was decent, and restocked periodically

loved all the items available in our kitchen

excellent breakfast

breakfast was pretty good

clean property, big rooms with full kitchen

a mother with a child came down late for breakfast, and the kitchen was closed

having flavored creamer for coffee for that reason we didn t eat breakfast we went else where

didn t eat breakfast

was very clean, breakfast every morning

towels were plentiful and room service came daily

fitness center and pool up and running.

the guy at the front desk made sure we got a shuttle early in the morning to the airport

kids eat free breakfast

breakfast not free, not much parking available

friendly staff very affordable close to water park we travel with our grand kids breakfast was good especially wen you travel with kids

was great, location to the expo center was perfect, the shuttle service to the expo and to the airport back and forth was excellent

we also would have liked if the pool was open a little later

breakfast was good, nice to have kids eat free.

desk personnel up on arrival very accommodating; dining room staff very cordial and shuttle service drivers were helpful and

shuttle rides

appeared as though the smoking area was right at front by the valet parking area

and you have a shuttle

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

they had a shuttle take us there

stay at hilton facilities and this one was close to the airport with a shuttle

the rooms were clean and well designed for comfort the swimming pool and fitness room was great

pool could be a lot bigger for the size of hotel

breakfast was good. staff was very friendly. dining area was beautiful.

lots of space, kitchen area had everything we needed and more, bathroom area was well thought out and room was

loved the kitchen amenities

to do (convention, churchill downs) * friendly staff * very clean * comfortable rooms * nice pool and exercise arera * very quiet despite being booked solid and the busy traffic area *

oh and the breakfast along with that staff was phenomenal too

nice bar and amazing breakfast

the bar in the evening was nice

there were 30-50 kids running around the lobby and elevators, unsupervised

we got a free banana pudding bar when we were back in the evening, it was great

the pool was closed and that was a selling point for me to stay there.

helpful, great value, very nice area, good breakfast, room was clean and comfortable

i liked the location, beds were comfortable and the pet fee was not bad at all!

fitness room -no equipment

indoor pool

breakfast was great , the little lady that prepared did an excellent job

fact that my fridge didn't work, nor did the microwave, or some of the outlets in the kitchen

the pool was very cold.

we had access to the pool until 11pm, there’s a beautiful area to sit outside and enjoy the fire pit, and we we’re

pool was great, the free breakfast was more than expected, the room was awesome, the staff were super nice and

the kids enjoyed the pool

for a business meeting in the afternoon and renee at front desk helped me to coordinate an early check in so that i had time to get in and prepare for my meeting instead of having to make

the bar area is open at night and one of my friends had a burger one night

pool, bar, staff, cleanliness, and breakfast were perfect

the pool was closed

my kids liked the suite store

price was reasonable location good very clean provided a nice breakfast

parking was not secure but very close to the hotel

and enjoyed that experience as well as the nice room and the ice cream we bought i ate as a pre-breakfast

outdoor pool was closed. having an indoor pool for kids would have been best.