the pool has a nice view on faial, and is beeing cleaned every morning

great location near the port modern rooms good breakfast

one room also had terrible wifi due to a malfunctioning wifi repeater

the staff was unfriendly, beds feel like they are made of concrete, bad wifi signal in de room

very clean. very good location. helpful staff. parking for free.

the grounds are delightful with a pool and a sauna and even a walking trail along the water

beautiful terrace for dinner and breakfast

included breakfast buffet is very good

breakfast is average only

breakfast was good and the evening meal we had was tasty

bar and restaurant staff friendly and efficient

free parking in their garage

the spa was a welcome treat after a long day hike

place putting gym on the third floor, jacuzzi in the middle of a room with a wooden floor

comfortable room, car parking in basement. good location.

the gym had broken equipment and not much of it.

gym was not open in the morning and not all the machines worked.

had a late flight and were able to make full use of the pools (indoor & outdoor), jacuzzi and other facilities after check out (+)several days hiking at a nearby island it was excellent to be able to relax in the indoor pool and enjoy breakfast with plenty of choice (with possiblity to take it as early as 6 (-) the swimming pool was a favorite of my children (+)the swimming pool with a view to the sea * (+)faial garden was central to the city of horta and had beautiful gardens and pool area facing pico mountain (+)love the indoor and outdoor swimming pool. nice view on the marina. the staff is charming. (+)awesome pool with a view (+) used the swimmining pool most days and the sauna and steam room (+)nice staff, stylish rooms, good choice at breakfast with plenty of fruits, warm water in indoor pool and amazing view from the outdoor one (+)beautiful view from restaurant and pool, great breakfast

very good breakfast with a vast collection, good bar, good and quick room service, excellent staff at the reception who took care of all questions we had

the staff was very helpful and knowledgeable as well, breakfast was ample and fresh, parking included

the view was great, rooms and dining areas very nice. small pool available as well.

excellent breakfast, bed was magnificent

the pico view, large comfy bed, swimming pool, very helpful staff, breakfast

wifi avaible in rooms but connection is limited. many websites couldn't be accessed.

free parking

hotel has a wonderful green area, great for kids to have fun

also staff was very polite and professional, it is possible to spend whole day on spa and pool, has a cafetaria where it is possible to buy things

choice at breakfast,excellent coffee machine

hotel has a wonderful green area, great for kids to have fun

unfortunately spa was closed due to covid restrictions so had no chance to experience it

staff was elegantly attentive and breakfast was fabulous

free electric bikes to enjoy, and the spa and pool were outstanding

hotel with a good breakfast and a michelin star restaurant

loved the hotels own vinyard in the middle of the town, but an indoor spa would have been a great addition

breakfast

breakfast excellent as always

good location and wifi, nice breakfast, wonderful staff, great value for the cost.

in the morning when we went for breakfast staff was serving us from the buffet so it’s nice that everyone was not in contact with

breakfast super. 10 minuten walking to the bridge , historical centre.

the breakfast met all of our needs. thank you!

abundant breakfast with healthy options, welcome drink and more

the host was super kind and welcoming and served us a delicious breakfast every morning

they have made some updates to the property, adding a pool on the hill, and some new bedding and wallpaper

host who is taking care of people like as if they are her own kids

exceptional house breakfast and very generous hostess