the pool has a nice view on faial, and is beeing cleaned every morning

great location near the port modern rooms good breakfast

one room also had terrible wifi due to a malfunctioning wifi repeater

the staff was unfriendly, beds feel like they are made of concrete, bad wifi signal in de room

very clean. very good location. helpful staff. parking for free.

excellent location in faial. free underground parking. helpful staff.

this wasn't our case (we woke up early every morning), we found that breakfast time finishes too early (6h30-9h30) (+) great breakfast, comfortable room and pleasant staff (+) huge, delicious breakfast (+)staff, excellent location, met or exceeded all our expectations a really nice place, good breakfast (+)the hotel is very central in horta, very well reachable. good breakfast. (+)great location, very good breakfast, parking. (+) the buffet breakfast in the morning is enormous and delicious (+) very good breakfast (+) top breakfast, very quiet and a great location just in front of the canal (+) the room was well equipped, clean and the breakfast was very good

we were lucky to stay on the top floor, next to the indoor gym and with an excellent view overlooking the pico mountain

gym could be much better, 2 machines were out of service

of organization regarding the use of facilities, such as jacuzi and spa area

there wasn't a bar snack menu running while i was there

breakfast was a buffet with lots of choice

new year s eve my partner was super sick, so he ordered room service and it was denied

the kitchen and bar is always available

gym hours should open earlier and stay open later to accommodate business travelers.

very helpful staff, great breakfast , lovely view over pico and the city horta.fast wifi.

free parking

there a parking place to park for free

friendly staff, beautiful view at pico nad sea, easy to walk in downtown, very good breakfast.

it has a small parking spot next to the entrance

the cleanliness, the restaurant, the breakfast, the nature

restaurant served lovely local dishes for dinner & a good breakfast - the staff were great the location on the side of a cliff was fabulous - could hear the

of the atlantic ocean, available swimming area, bird watching spot, infra-red sauna, swimming pool, close to a hiking trail

pool area was not expected

beautiful terrace for dinner and breakfast

hotel has a wonderful green area, great for kids to have fun

also staff was very polite and professional, it is possible to spend whole day on spa and pool, has a cafetaria where it is possible to buy things

choice at breakfast,excellent coffee machine

hotel has a wonderful green area, great for kids to have fun

unfortunately spa was closed due to covid restrictions so had no chance to experience it

staff was elegantly attentive and breakfast was fabulous

free electric bikes to enjoy, and the spa and pool were outstanding

hotel with a good breakfast and a michelin star restaurant

loved the hotels own vinyard in the middle of the town, but an indoor spa would have been a great addition

breakfast

breakfast excellent as always

good location and wifi, nice breakfast, wonderful staff, great value for the cost.

in the morning when we went for breakfast staff was serving us from the buffet so it’s nice that everyone was not in contact with

breakfast super. 10 minuten walking to the bridge , historical centre.

the breakfast met all of our needs. thank you!

abundant breakfast with healthy options, welcome drink and more

the host was super kind and welcoming and served us a delicious breakfast every morning

they have made some updates to the property, adding a pool on the hill, and some new bedding and wallpaper

host who is taking care of people like as if they are her own kids

exceptional house breakfast and very generous hostess