pool was a bonus but the deck around it needs updating/repair

wifi was good

i had to go back to the lobby and ask for the wifi no one from the staff in the pool section in case anyone need assistance, no information in

the breakfast was included and we had the option of three items from: eggs, toast, mango, yucca, bacon,

breakfast was good

couldn't use the gym

the bar staff was super nice and always attentive

the roof bar was closed.:)

gym

gym is not a gym…it has one treadmill and a few weights…also the rooms can be a bit small when

2 out of 4 machines in gym were not functional

breakfast buffet was excellent

unfortunately, the gym is very smal and i poor condition.

the room was spacious and beautiful, and the terrace and pool were so nice

so this review is based on that; view: lateral view of heritage buildings and the street; size: spacious enough for 2 adults and simple baggage; air-con: perfectly functioning cooler that helped

great hotel, staff, clean, value, location, parking, breakfast, ambience, all great.

has rooftop relaxing area with seats and a view over the immediate area, it would be nice if a bar were added up there

s in the center of town they have a nice gym great breakfast and parking

men staring at you through the gym...should consider blinds or darken the windows

breakfast had a wonderful selection

at the pool took a little longer than hoped as the main bar was downstairs

at the pool took a little longer than hoped as the main bar was downstairs

the pool was closed and it was one of the things we wanted to enjoy duringg the stay, we were not

the pool area is nice with great service and a dj

and gorgeous pool area and common areas

daily breakfast but limited selection

of noise inside hotel, no different options for breakfast, some days no juice and didn't have fruit as pictured on the website

awesome breakfast

breakfast was good. the room was decent.

not to fancy but they are very clean and they make you feel comfortable like in home, very good breakfast

the wifi was spotty. the lighting in the room was dim and breakfast is not included.

gym access , wii fi

breakfast was good ,but more choices and options would have been great.

it was great to have free coffee available in the lobby, and a cozy bar for a drink in the evening

they were faster with room service also

i liked how friendly the staff was, i liked the space in the bedroom and the breakfast

robinson was a quick person and helped at all times. the breakfast was delicious.

convenient location. good breakfast. nice balcony

the rooms was very clean, the staff was very helpful, and the breakfast was great.

very good location in the historical centre. decent breakfast at the terrace.

the staff constantly changed the appearance of the dinning and pool area to make the appearance of waking up to some place almost every day

and there was something different for breakfast every day fantastic

we wished the bar upstairs would have been manned sometimes.

breakfast some cleaning staff rooms to be refurb

up on the rooftop they have a honor bar system that is superb

pool i wish i could’ve had the time to swim in, and a gorgeous rooftop with self service bar and a yummy looking hot tub

the staff was very helpful and the upstairs bar with jacuzzi was a very cool touch

breakfast and food in the restaurant are very good and the location is perfect

and very friendly staff, gorgeous rooms and architecture, awesome breakfast, lovely rooftop bar and pool, perfect location walking distance to

now refined as the bar and restaurant staff has improved, is friendly and the service reaches the level the property

ac was cold, and rooftop bar and small pool which unfortunately closes at 6pm and no lifeguard

ac was cold, and rooftop bar and small pool which unfortunately closes at 6pm and no lifeguard

liked having the kitchen in the room

the restaurant and bar area. the staff was also nice.

breakfast good

breakfast could be better

they advertise a full kitchen with pots to cook in and i dint get that

the breakfast also good

c in lobby, no bathtub like pictures or pool

hire more people speak english after that everything is alright and also we didn’t receive any breakfast that’s

only give one type of breakfast

pool was dirty.

location, parking, roof terrace, cosy room

reasonable price, clean premises, clean and, comfortable bed, and car parking, in a central colonial l position friendly helpful staff all i

parking lot access in out not smooth can be better card door key had to be coded 3 times room

the swimming pool was too small to swim

parking and manager not very friendly ,they make me sign one agreement sheet and he did not want to

i could not find valet parking. finding a spot on weekends very challenging.

plunge pool and sun beds were a big bonus after a day of sightseeing in the heat

beautiful architecture and design. delicious breakfast by the pool. relaxing ambiance.

the staff super friendly and helpful, we enjoyed a lot our stay :) also, they provide delicious breakfast and welcome drink

the breakfast was excellent, in variety, presentation. but specially taste!!

we absolutely loved the pool

the cabinet doors were falling off. repair is needed in the apartment in the kitchen.

they kitchen/living room area had no fan or ac so that room is very hot

i liked everything. the breakfast buffet is amazing. the staff is very warm and caring .

very few utensils in kitchen part

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave because his owner friend was busy

laundry service, bar service, massage service excellent

this location is a complete dump it has no pool and no food it is small outdated and dirty

laundry service, bar service, massage service excellent

the breakfast was amazing

sharing with old friends in the terrace, the pool and seaview

the food, breakfast and comodity was excellent

room and the pool was nice

friendly staff, location of the hotel, cleanliness, breakfast and the staff was so nice

very friendly people, very clean. very good breakfast. the site is very well located

the rooms were fabulous. tv in every room. lots of storage space, nice showers and kitchen.

although there was a good kitchen, there was barely any cooking equipment

great location close to some good restaurants and entertainment for the kids.

location was excellent is near to everything in feont of the malecon, restaurant, games for kids, the facility have parking to acomodate the car

breakfast i give 6 points

couldn't invite family to the pool

clean pool

they had an ok breakfast. the dinners were good and the staff was attentive.

location, staff, pool

breakfast daily between 8-10am, either scrambled eggs or fried egg with toasted bread with cheese

the breakfast was good for the value.

and even little breakfast

plus breakfast included my favorite

the room was cleaned daily, and they had a laundry service (extra fee), which was very convenient since i didn't have to walk far to find a

reception, housekeeping, and pool staff do a great job and are very accommodating

free breakfast. the staff was extremely helpful and accommodating.

parking

closed pool a little early but was also excellent facility

staff very friendly casino right next door. walking distance to city centre.

late check out they charge you $10 per hour the laundry service is ridiculously expensive

the room service is awesome too

the staff was amazing from the parking guys to the staff in the bar were excellent

basic breakfast but well cooked and tasty.

the gym could use better equipment.

i didn't like the $35 daily charge for breakfast, wasn't worth that value.

the pool area and gym are

the breakfast was del

casino next door was unexpected surprise, which my parents loved

sheraton should buy a special fridge for the pool area, for a better coolness of such beverage

pool area doesn t have, enough sitting for guest

was great from room also access to lounge on 10th fl with appetizers and especially access to casino

excellent variety breakfast buffet.

the casino was so fun that featured amazing live entertainment

there is a lot of entertainment if you choose to spend the entire day at the hotel - gym, pool, casino

breakfast was correct; the room was clean and spacious and a direct secure connection between the parking lot and the room

breakfast was included but very limited in choices, they never served me fruits even though they

very nice, the rooms are pretty and clean. the pool was also nice

breakfast on my first morning was very good

the parking lot is large and well protected, you shouldn't worry about your car

has a gym, which is a huge plus for people like me and a free laundry area

there is a pool area and patio in the back that is understated but tranquil

the 24/7 gym is sufficient

wifi was on point, and the included breakfast was a great add-on

laundry room,pool

the daily bell boy and room service gave excellent service

very friendly and helpful staff, the pictures were accurate, free parking.

guarded parking place

private parking

is near the colonial city center and with the parking is very easy

with well planted tropical borders including some magnificent travellers palms and a nice pool and loungers; perfect for cooling off at the end of the day

all staff were friendly and very helpful both at reception and breakfast

of reception staff, the pool, the location, the quietness of this sanctuary, and the history one could feel in the place

pool is in construction

breakfast was good

the breakfast was perfect. the service was impeccable, i would definitely stay there again

the breakfast buffet was awesome

everything - from the doorman in the parking to the waiter at the restaurant.

nice room and great breakfast. service-oriented hotel.

the parking will be better flor

the value, the cleanliness, location, and a little coffee and breakfast in the morning

breakfast is simple but very good quality and more then enough

cleanliness was really bad; fridge and kitchen was dirty, daily cleanliness was very superficial

room was big, with kitchen

even there was a kitchenette with microwave, it was not equipped properly, we were missing a kettle, pots etc

the pool was beautiful and clean, and then upstairs patio and bar were a vibe

the pool and rooftop bar were also great

early check in, the courteous staff, the clean and spacious condo, the room service and excellent location in walking distance to several restaurants

the rooftop pool and bar area was an excellent experience

the apartment is huge - big living room-kitchen, separate room, two bathrooms

difficult to find the enterance of parking lot, and the parking lot is a little bit dark

parking is lacking

from reception to room service to bar

staff was a little rude with room service

swimming pool is nice and clean

and the breakfast was awesome it was a great value for the price

very good breakfast, nice location and amenities

had to pay for parking

pool hours

parking was charged separately and was not inform into the second day

shopping area near bye the free breakfast 2hr happy hour free drinks

breakfast can improve

the pool was really nice as well

everything is perfect and clean the breakfast that was so good .

we loved the room itself, very comfy, the room service and breakfast were also wonderful!

location good breakfast

nice staff, very clean, wifi great, good restaruant next store, very safe, good kitchen, would definitely recommend to family and friends

very clean. plenty of space. great kitchen corner. laundry on site.

like that we had the comfort of the full kitchen, since we were there for a tennis competition

very confortable bed, good breakfast and quiet. room

the staff in the lobby and the bar areas were nice and friendly

room, very good wifi connection

the location was good and did not stay for breakfast.

amazing staff, nice pool, fully equipped gym, great room service.

pero se permite fumar en el area de piscina/ non smoking hotel however you can smoke in the pool area, top floor

breakfast lacks variety. gym is very small and lacks equipment.

parking is normal good at night

first impression of the entrance, lobby and reception. room service. a/c.

very nice breakfast and staff

we got to the room there was a soap bar in the shower , then the sink looked like it wasn't clean then the sheets and shams were dirty

room service

ngu, fried cheese,

nice bed, large room, free parking, good area

breakfast ud83dudc4d air conditioning ud83dudc4d comfortable bed ud83dudc4d hot shower

the kitchen was a descent side and with manageable utensils for mild breakfast

room service, security.

poor is gorgeous, but do not accept people who are not staying at the hotel in the pool

the same loud disco/techno-style music plays everywhere — hallways, pool area, restaurant, lobby — and it became overwhelming

nice gym

the pool and the view were stunning

room service was a little slow.

the location is perfect. the pool is great the room is elegant.

the pool was cold

24 hour pool! wonderful service & nespresso machine in the room. a splendid experience!

fantastic dinner in the roof terrace by the pool. great service.

great breakfast and great staff

rooftop bar would be nice for that price i ended up going to homewood suites by hilton for the

friendly staff, clean rooms, great wifi, excellent breakfast.

bar service in the evening was slow and they don t pay attention to the customers the waiters

pool hours

the breakfast was very good as well the personnel always very helpful.

breakfast was excellent

the breakfast is very so good and the

lounge and pool

staff attention and facilities. breakfast was awesome!

i think the gym and the parking lot need more improvement

a little expensive the bar and the room.

was a great stay, as expected, and the gym was great and brand new! really good!

it s a real home. good ac, stove, fridge, laundry and gym.

i also enjoyed the daily hot breakfast

breakfast was good and the staff was very attentive

my wife received a cake for her 40th anniversary which we greatly appreciated and the kids received a fruit juice

excellent breakfast

i would say everything was perfect except the chamber maid didnt replace my laundry bag over 4 days and didnt replenish the facial tissue in the toilet

did not use the pool

had an upstairs as well so kids were able to go in the pool and night time event .

room are the best, even it’s expensive but having a upgrade room are life saver, they have a pool in the top that is very beautiful and clean and you feel safe when you are inside the

staff was very polite the food was awesome and let's not talk about the pool the best hotel by

gym is a tiny - rooms have old furniture and tv reception in not that great - only one staff diego

gym needs to be updated but has at least the essentials available

casino was a plus and the gym was amazing

hotel nice gym breakfast is great staff is very competent and friendly security central

the pool is great and the gym is also a good amenity

no pool. no breakfast. no room service. and last but not least no wifi for 3 days

wifi erratic in 5th floor