physical facilities such as the pool, turkish bath, reception, room are fine

there is no coffee for breakfast, only instant

breakfast was ok but it was not a choice of juices

large free parking area in back

the pool is a good size

the swimming pool and the games for adults and kids. it is well located.

great location and huge pool with lots of birds

the breakfast was delicious, the staff is amazing, and helpful, especially yady, at the front desk

i upgraded the room but with food

quiet. large swimming pool. lots of entertainments. kind staff...

beds are so comfy, the pool is refreshing and the property is large

as always the kind service of conrado and staff at pool area and restaurant.

the pool could be cleaner

spacious rooms, big pool

the alcoholic mixed drinks from the bar were horrible to include warm beer, we opted in purchasing an ice chest an bought out own

breakfast is ample and delicious

the best feature is by far the pool and jacuzzi - a perfect way to cool down and/or relax after a day of exploring

space for the massages is near the pool, thus, the music from the pool can be heard

left everything was great the staff was always friendly and helpful, the food was great both for breakfast and dinner

the wifi and tv signals were poor

we could not use the swimming pool

convenient parking on site, bar by the swimming pool

i'd imagine it could be pretty busy with kids on a weekend

i love all the options for kids to be entertained

i love all the options for kids to be entertained

pool is too small for the amount of people

breakfast. it's yummy.

there was no hot water,both in evening and morning no hot water, breakfast was very salty

also, forget about being able to use their wifi internet since it's so terribly slow you will barely be able to do anything

wifi in room, the staff was not the best, there is no hot water, there is a jacuzzi but with cold

no hot water, wifi did not work. tv did not work.

the staff, the food, the pool, the massages, the rooms, and the ability to have our pet.

the pool area was acceptable.

the pool was a little dirty

i was not impressed with the food and don't expect a good colombian cup of coffee for breakfast because they serve instant coffee and they look at you like if you had two heads for

like everywhere , insane level of music, even when nobody was anywhere near the pool , why is it that these places can never just turn the music off and let people relax

breakfast is very traditional for the area and ok taste wise

no hot water on shower low pressure on water vanity. need more cleaning ud83dude29 on pool

breakfast was ok

there was trash left on the floor and around the pool area

truly enjoy the pool area

the food wasn't too good some small bugs near to the pool

steps pool access (metal support bars) it’s loose, unsecured!

the swimming pool was dirty and the surroundings as well.

the bicycle riding was fun playing pool and hopping in the stream room was great.

the included breakfast was a joke

architecture and finishings, very friendly staff, comfortable beds and rooms, beautiful pool and details throughout

a great getaway providing am exclusive view of the surrounding nature accompanied by an infinity pool with restaurant and bar

the pool

other thing i would change: - they don't have a sweet option for breakfast - they put loud music in the afternoon and night i guess so that we don't hear the rest

that private pool really did it for us

swimming pool

location, fantastic pools and sights

the staff was friendly, they have pool for adults and another for kids. jacuzzi opened til 11pm.

good swimming pool and playground

the pool size for our daughter was good.

the pool is the only thing that might save this place.

staff was very nice, large pool area with bar service, the food was plentiful and tasty, good value

the staff is friendly and i like the fact that they offer dinner, breakfast, and lunch.

breakfast, lunch and dinner meals were consistently averaging being 20 minutes late everyday

traditional paisa breakfast. freshly made and delicious.

bar was too far from the pool.

the speakers next to the swimming pool sometimes were too loud.

amazing food, service, and spa

the pool area was wonderful. staff very attentive.

friendly and welcoming hosts, served breakfast very early given my needs as a birdwatcher

parking wifi ok

no tv signal and no wifi, no internet

wifi speed is super slow you can even look a youtube video on it but everything else was great

very friendly staff. good breakfast. nice location.

breakfast was basic and good

breakfast

free breakfast every morning is included

location, nice facilities and good service, breakfast was included and the room space was good

breakfast was adequate, colombian fare, with an american presentation

if you're going to have a kitchen maybe have something to cook with

a good breakfast included with the reservation

the kitchen could have some pans, cutlery, etc. in my opinion. otherwise nada!

furthermore, despite the beautiful kitchen, no kettles, pots, cups, plates, or utensils were available, rendering it unusable

breakfast was good, but could be more assorted

staff are very nice and helpful. good breakfast

apparently there was a breakfast but we weren’t told about it when we checked in so we missed it

breakfast was good, huge bathroom/shower with toilet in separate space, location next to estadio is

great attention, awesome and big breakfast. small but comfy room, great for the price.

the pool wasen’t working, bar close early

breakfast was ok location was perfect

we paid for some items in the room bar and were charged a second time

great service. staff was very helpful. location is perfect, great breakfast and gym.

breakfast was excellent

the room accommodations were superb and i love that they had hot water and a great shower and spa facilities

hotel as well have lift, friendly staff, parking 24h, comfortable room

very poor wifi

the hotel restaurant served good breakfast and the free coffee was available all day

then you have to go back again and do it again until they send the room service person to open your room with their master key

secure moto friendly parking. good breakfast. hot water.

super cheap, big room, nice spa bath.

the spa baths are an amazing place to relax after a day exploring laureles and medellin

location is great and they also have parking for guests

tengo 2 toallas para un apartamento grande en el spa durante varios dias cuando pedi cambiar las toallas diariamente no recibi toallas hasta que

loved the room - so incredible. the pool, bed and spaciousness.