we loved the food on site, the pool is heated so swimming in 59 degree weather wasn’t a problem

on the beach with a pool, several outdoor relaxation areas, a restaurant, and a bar with a bunch of seating watching

on the beach with a pool, several outdoor relaxation areas, a restaurant, and a bar with a bunch of seating watching the ocean

we informed laundry and the front desk, multiple times

charged me a pet fee even though i have a service dog

charged $25 for resort fee when there is no pool, hot tub, or fitness center because of construction…and even worse being charged $45 for parking

breakfast was great

the pool was closed for remodeling

room service food was just meh

location, breakfast, cleanliness, design and decor.

breakfast, gym, and the proximity to bike trail.

room was clean people was nice sleped good had a good breakfast what else do u need

location, front desk team, great breakfast

nice clean room. buffet breakfast.

breakfast, it was great. we loved the pancake machine! nice pool.

i wish the pool was open a bit later

also did not like that there was no ice machine or guest laundry that i could find

the fitness center was not adequate and cannot be

fresh and tasty breakfast, room was clean and warm (night was cold but

big clean updated rooms, outdoor seating area, on-site guest laundry

clean room, nice breakfast, great staff and management!

friendly and helpful staff rooftop bar was lots of fun

the fireplace in my room didn t work. no wifi.

no good wifi connection

breakfast was yummy

the roof top bar was great that is available 24/7, just bring your own wine and sit upstairs with a beautiful

they even have games by the pool for the kids

there's also golfing, heated pools, spa and restaurants/bars

peaceful sitting on the patio of the lobby overlooking the golf course.

we had hammocks right outside our patio, and the room service was delicious and delivered quickly

they have a lot of kids/family entertainments

were ants everywhere, in the bathroom and around the kitchen area/bathroom sink

the pool was nice for the kids.

nice location with good view, nice pool

king bedroom suite with full kitchen, dining room and living room, 700 sq ft

the pool/ hot tub and how close it was to the beach

kids lived the pool and s mores at night

good gym, pool, and hot water jacuzzi

we enjoyed dinner in the restaurant and room service

no restaurant or room service options at all

room service was great. delicious food. the room was very comfortable

the best thing about portola hotel & spa is the location in my opinion

of room was excellent, lounge bar drinks were great, and breakfast experience was sooo good that i would go just for that

hotel with great amenities, super nice bar and restaurant

ross the courtyard and through the door to the

very clean, excellent customer service, friendly staff. beautiful bar and restaurant.

the room was tidy, it had a great view and the breakfast was amazing.

the complimentary breakfast was delicious

took us a while to figure out how to use the ev charger and staff were not helpful in that area

kids first time staying in a hotel

enjoyed breakfast delivered to the room, but pastries could be upgraded

the restaurant was delicious and spa and jacuzzi is amazing

the facility and staff truly treat you like royalty. the spa and gym services were top notch.

views are stunning, the gym has a fabulous view over the water and it has the most comfortable hotel bed i have ever slept

we had a wedding to attend and loved the use of the shuttle to & from the

we ordered room service , and it was pricey as expected, but the food was delicious

didn t use the pool but it looked nice

location, room service, facilities are perfect!

gym not on ground floor, it is on 2nd floor what cause people complaining on the floor underneath

the pool is small

kids running up and down halls yelling and slamming doors all night

the facilities include a gym and spa which i did not have time to experience

the small gym featured 3 newer looking equipment with weights

enjoyed the gym, hot tub, and continental breakfast

no breakfast no iron no laundry service first room bad smell but staff very happy to change

gym is small but has foam rollers, yoga mat, and basic cardio machines

the wifi signal is not good enough

wifi was a disaster, not usable at all

analog tv only, wifi very spotty in the room, most of the time not working

wifi was terrible and it practically worked at best only half the time

stayed 3 nights but did't qualify for room service

food and bar inconvenient in lobby

in house guest laundry was a little difficult but we worked it out

); helpful staff and super facilities (guest laundry facilities for we long-time

fireplace in room, pool area with fire pit, hot tub was actually hot, working fan in bathroom (thank you

everything was shut down except for the pool due to covid but that was ok

hotels gym hours were limited, for travellers access to early or late sessions is very helpful

matthew at the front desk and anna in the bar especially stand out for their outstanding customer service skills and willingness to help

the pool area was lovely

ud83dude4cud83cudffb lovely exfoliating bath bar and facial soap, custom toiletries (though no shower cap but not a biggie)

gym opens at 9am and $20 fee per person to use the hot tub

valued the breakfast, which was really good, and the fireplace in the room was awesome

but if you have kids,

reimbursment or suggesting some sort of compensation (about the shower, not the safe), my young kids shower in the morning and we were checking out and had to skip shower for them

breakfast was nothing to write home about. i was hoping for fresh fruit in ca.

the breakfast was robust with a waffle maker, warm eggs and

me and the kids

the restaurant had a kids menu

pool and spa

an excellent breakfast in its beautiful restaurant on-site that has a gorgeous view is just the cherry on the

the room service and bars were closed which limited us in our trip

breakfast was ok (not excellent), and they were very slow in refilling

location is close to everything good in monterey. food, drink and golf.

the continental breakfast never disappoints

very comfortable beds, big room, lovely decking, nice breakfast, great location

5mn drive to del monte mall and golf course, 15mn to carmel, 10mn to cannery row and asilomar

swimming pool, great hot tub; perfect for kids to enjoy the water, no crowds

facilities were great, liked that we had access to laundry services and the beds were very

couple of times i brushed against it and it was hot, could be dangerous for kids)

was very convenient to the golf tournament we were attending

location is perfect for a family with young kids

was friendly and super helpful breakfast was amazing - both food, choices, presentation and service

great breakfast and friendly staff.

otters for breakfast, judy for lunch and sunsets for dinner

breakfast was amazing

something magical about eating breakfast while watching a pod of dolphins in the bay

customer service was very helpful to resolve my problems. very comfortable beds and nice gym.

were clean, and the facilities offered lot’s of amenities (coffee, hot chocolate, gym and the pool)

pool wasn’t open and no breakfast.

bathroom was huge and my kids enjoyed the heated pool each night

pool was heated, the workout room although small was perfect for a quiet jog on the treadmill

pool closes fairly early at 8 pm. breakfast was a simple grab and go bag.

the pool area was relaxing and the chaise lounge i used was so comfortable and my visit was during a

the pool and spa was every well cleaned too

the breakfast

and the breakfast was very poor

no daily room service, when request for 12:00 checkout receptionist told me no that could only allow 11:30

nice price for room , just slept there and did not use any amenities, like restaurant or pool ect

parking was good

hot tub and pool seem a little close to the gas station next door.

poor wireless signal. poor wifi connectibility. parking is limited.

the staff is very helpful and welcoming, breakfast was so good and the view is gorgeous, wine tasting is also amazing and the view is so

breakfast was lovely as well

well prepared and professional cookies,wine,champagne and breakfast

great location and property. the beds were really comfy and the breakfast was awesome.

the view, breakfast, and the garden next to our room were outstanding! clean and quiet.

breakfast with many options

we were also provided nice breakfast with pastries, tea, and their homemade yoghurt parfait

vibe was wholesome bed and breakfast and the homemade granola was excellent

quaint facilities, responsive and nice staff, excellent breakfast.

also the yogurt parfaits with homemade granola for breakfast were very good

the breakfast & free cookies are good

our room was so beautiful with a perfect view of the ocean and golf course i truly enjoyed being next to the cemetery

great location to the golf course and the beach.

grab and go breakfast was fine

location, breakfast, heated pool

the pool and hot tub were also beautiful and well maintained

that excited about breakfast choices

the main hall was a great social area with pool tables and open fires

the pool

breakfast was best on monday morning (gravy is always a must imo) - i liked the small room (i

the great fog, our room is just 3min walk to the beach, the breakfast is great, huge community grounds, very pleasant, and tranquil

wine and cheese was nice and popcornmaker in the room a hit for the kids!

great breakfast and complimentary wine and cheese in the evening

room with fireplace, comfortable bed, and popcorn machine (kids loved it)

the 2 bedroom apartment was spacious and had a great kitchen with plates, utensils, microwave, etc)

we didn't use, but it was there and looked nice), little extras like the popcorn machine, a nice breakfast, and it's very pet friendly