pool is cold

the property is absolutely beautiful! we enjoyed the spa as well. great, relaxing getaway!

spa treatments

room service staff was good

the spa is wonderful

view was nice man serving breakfast showed up late

the pool is big

breakfast is good

30) so if you have to leave early, you can't have it

don't filter the water everything is really old they don't give you the rooms on time they said breakfast are at 9am and don't start to 10am or 10:30am bathroom don't have toilet paper i don't

excellent mattress, excellent toiletries, slow internet, excellent free breakfast, friendly staff, beautiful grounds, restaurant, and pool

the included breakfast was definitely a highlight, absolutely delicious, with plenty of variety and everything

we stayed for a week but the pool was not opened until the weekend, when the mexican guests arrived

heated pool breakfast included highway access

because it is a little ways out of ajijic, but if you are looking to just relax at a hotel with a pool this is a wonderful place

wifi very weak and spotty ( we had a card) but he never answered- had to have a friend call him from outside the compound-, wifi sucked, working off &

breakfast every morning was very good

they offer a generous breakfast-brunch buffet on sundays which was included in our stay

the small salt water pool is good to relax in

coffee was available outside near the pool early every morning - that is a nice perk

pool was perfect after spending day at malecón

the pool looked great but we did not use it so i cannot comment on chlorine levels, cleanliness, etc

free breakfast was good & we would stay here again, loved feeling like we were in a palace of days past

front desk reception were very professional and breakfast was delicious.

pool was refreshing, mostly dominated by kids

excellent breakfast

they spent the days in the pool and jacuzzi and the jacuzzi had to be cleaned after, leaving it

breakfast very good. the property is beautiful and very relaxing

was an adults only bed and breakfast but for 2 nights a family was allowed with 2 very noisy boys

the pool was wonderful, the view was awesome ! i will return !

the people were great....lovely garden and pool...room was nice.

the small pool was clean and pretty

breakfast was great varied and coffee was excellent

is a beautiful place, with a wonderful garden and pool, rooms with all the amenities for a pleasant stay, comfortable beds, and bethany is a

also garden of dreams is a little like an upscale bed and breakfast since all the guests can enjoy breakfast talking together, exchanging ajijic experiences

pool was not clean

exclusive and quiet- huge shallow pool great for kids

room with a private pool, the private pool did not appear incredibly clean

the pool could be fixed up

th large sofa, coffee machine etc)

the restaurant and bar staff were not attentive to the guests

the pool area was fabulous and spacious/

pool in room, not what i expected. chairs could be more comfortable to relax on private patio.

lakeside property with fabulous staff and great pool overlooking the lake

the wait staff at the bar and restaurant spoke just enough english that we were able to sufficiently communicate with our

it's a great choice if you have pets and kids

the smell of clean sheets and the pool

the breakfast was ok. the hotel is nice and simple a good value for the cost.

didnt take breakfast cause the time breakfast is serve was to late for us (9am)

the carpet in the rooms. and people playing there music to loud by the pool.

very pretty property, heated pool, full breakfast, spacious room

wifi has a firewall that prevented me from connecting to my work vpn, so it was useless to me

also, the pool was on the east side of the 4 story building, where after mid morning it was in the shade for

no safe or bar fridge in room

the pool was too small.

but they have a bar there and you can order drinks being inside the pool

nobody answered room service so i had to make my way down to order it was definitely pricy for 1 night $168 for

additionally, the towel bar in in front of the sink interfering with the ability to reach the sink easily

if we didn't have a redeye the next morning there is a really nice shake shack bar right outside the entrance in a kind of secluded part of the airport that would have been great

limited room service hours

unfortunately, the toilets were too short for her, but we greaty appreciated the hold bar to help her get up from the toilet

fridge in room ice only through the kitchen we have food and drink we needed to keep cold - very

u can also leave your car there if you travel out of gdl)

pool, soccer table, pool table and courtesy drink we love it and tlaquepaque is most close to it

a bar for the adults and a dining are

where's the pool? not marked in the hallways.

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we had checked out of our room

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

there is secure parking on the property

breakfast is the only meal they normally serve

the breakfast was super good ud83dudc4d

this hacienda is in perfect shape, very well maintained and the breakfast was delicious

breakfast was excellent

the taxi did not find the parking entrance so i went to a different hotel

parking, security, location.

really liked the convenience of having the shuttle to the airport

great breakfast

clean, many amenities, good location near airport, shuttle service to airport. will stay again.

breakfast buffet was very good, but 5 stars go to room service

close to airport with shuttle

i ordered room service, a drink from the bar and a rib eye steak

i ordered room service, a drink from the bar and a rib eye steak

the common areas weren t clean. the lobby floor, tables and bar top seem dirty.

great parking, beautifil locayion near walking distance of great food and shops

you receive a voucher for a free drink at bar when checking-in

havent had breakfast yet, but i know encore hotels have a good variety of food to choose

it has everything you need to have a great stay, the breakfast is awesome, incredible variety and the staff is very attentive to your needs, will

the free breakfast is extensive

wonderful staff and exceptionally fine breakfast.

it was very clean... the staff very helpful. breakfast was delicious.

breakfast very poor

breakfast

simple breakfast and not very kind for breakfast staff

t scary), next to a couple of restaurants

room service menus were not at the room and myself being old school would have preferred a hard

didn't like the attitude of the lady serving breakfast

the pool area was lovely

hotel in general, close to airport, goof parking, and decent location

close to the airport there’s a shuttle that takes you to the airport and there a dennys and

no shuttle to hotel if arriving at night. no hotel booth either

breakfast very good and variable!

just need a room close to the airport my flight was very early in the morning and the hotel had a shuttle service that i love

also another plus was the airport shuttle

breakfast is very good. environment is really nice.

breakfast was provided with a fair number of selections

breakfast, the freedom to eat takeaway food in the dining area in the evening, the 24/7 coffee

variety of breakfast

t the usual crappy breakfast in the usa)

breakfast was good and the personal in front desk very gently

and wonderful breakfast

friendly staff, nice breakfast included

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since im not a morning person, but still like some coffee and lite breakfast

breakfast was great, hotel is within shopping center for any needs- next to soriana

it has car parking

location. i would have given it a higher rating it the pool would have been open.

we will return definitely, and bring the kids along next time because the pool is great

we will return definitely, and bring the kids along next time because the pool is great

pool

hate that the parking spots are so small

pool was broke but the day before checkout it looked like they might have gotten it cleaned and

parking stalls too small, and hard to find an available spot.

the gym was small and one machine was broken

private parking inside the property. room service and good food.

rooms are next to the parking lot which got noisy from cars coming in

we loved that the parking spot where gated in

the parking is watched by a guard

free wifi working in our room

pool sun facilities

heated pool was definitely a huge plus

excellent value. heated pool. able to swim laps.

the rooms were very clean and the room service was amazing

the highlight of this hotel is the well maintained heated swimming pool and the beautiful courtyard

great value and very convenient best breakfast in that hemisphere

gym

problem was the room they usually clean the room at 6pm,the second was every time you call for room service was from holiday inn which they came with my meal cold,and then when i ask the first

breakfast was awesome lots to choose from. thanks darryl

spacious rooms and delicious breakfast with a great variety.

closed in parking, pool was clean

also had some crazy stains was unable to sleep at all because there was so much noise outside

parking

and with a great customer service, the rooms were so clean and comfortable, they also have a nice pool and green area

was a family of 10 people including kids) almost everyday they used the swimming pool and didn t let us or others use it

noise from loud-speaking guests and that the room was close to the swimming-pool

it is room service and you may buy a cup of coffee but if a couple is trailing and they want to have a

room service was very fast and the food was

gym is just 4 cardio machines in a super tiny space that would be really hard to use

i was impressed by the ambience and decorations, with great use of space and relaxing pool

the breakfast was delicious

delicious fresh breakfast included

breakfast was delicious, the room was big and the bed were very comfortable

breakfast was delicious and felt like we were eating in a friend's home

parking right out front

all the staff were exceptional,

hotel offers gated parking and includes a continental breakfast

was nice, room was small but very comfortable, restaurant food was very delicious and patio with pool was very

breakfast served in a lovely courtyard

great breakfast included

just the parking structure

breakfast overpriced

the breakfast was fantastic

breakfast was excellent

breakfast and location are both very good.

to clean more often the pool

the food in the breakfast was not warm or the best.

more fruit at breakfast

bedroom was amazing, breakfast was very good and a lot of options.

staff air condition works all the time breakfast delicious common areas all staff cleaning

comfortable beds, good pool, great breakfast with good service

pool area is a little bare and there is no hot tub but still good for kids if you have them

great breakfast super clean

the breakfast in the club room and the service were superb

that we could drink the tap water since it is filtered, and they have a nice gym and rooftop pool

decent breakfast while watching hummingbirds

the rooms and breakfast were awesome

is fine, but the beds are awful they are hard as rocks, nothing works at the “gym” if you can even call a set of weight and broken treadmill, the smell of the bath was

there is a bar which no one attends to

staff were beyond helpful, breakfast very good

the free breakfast could have had a few more options.

was going to a concert with my friends and the location was very convenient, and breakfast was very good

room was clean, hot water, wifi

breakfast was fantastic, very fresh, with lots of options, and all delicious

continental breakfast & free coffee 24/7 staff were always helpful & courteous

service, location, cleanliness, coffee and tea bar on every floor, great restaurant and excellent value for money

the pool the location

the price was affordable. the location was good. the pool area was the best feature.

cold water at pool

choice of flooring around the pool is dangerous

u want to relax , forgot about it , i call front desk each night to let others on the floor and pool to be quiet , was a horror nights

plenty of great amenities. good kitchen and gym. clean comfortable room.

very friendly staff, super accommodating, room service was very quick and great taste.

fitness center

room service staff were really nice and attentive

nice rooms, good fitness facility

wifi quality was great

were no free weights in the gym and only two multi-functional machines

the gym was small but very nice

great location.great staff. enjoyed restaurant/room service.

they were understanding about early check in and had a room ready.

the breakfast is amazing and very complete.

carlos is a great helper with anything you need, with bags & directing you to your enclosed parking spot etc

the breakfast in restaurant was super good

the pool and spa was exceptional

in the mexicana style, 15 min walking dist to tlaquepaque centro, quiet

beautiful grounds, breakfast, desk help

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to walk at least two kms to find a burger king or mcdonald

parking near elevator.

has it's own underground parking lot with convenient elevator access